We updated the plugin to v1.4. The Dashboard and Alert error out and indicate to try again later. All Assets show Sophos not installed, etc.
We updated the plugin to v1.4. The Dashboard and Alert error out and indicate to try again later. All Assets show Sophos not installed, etc.
Hi Al, We've posted a new .SAV file from the download links, Could I ask you to grab that one and report back if it's now functioning on the Dashboard alerts? Additionally, could you provide how many customers and overall endpoints you service? It would help us to ensure we scale to the correct MSP sizes.
Hi Al, We've posted a new .SAV file from the download links, Could I ask you to grab that one and report back if it's now functioning on the Dashboard alerts? Additionally, could you provide how many customers and overall endpoints you service? It would help us to ensure we scale to the correct MSP sizes.
We manage approx 2000 endpoints and counting covering approx 100 clients. Will look for new .SAV and install, then let you know.
Alerts now showing data, dashboard & Endpoint same issue - see image - and Assets "Installed" showing no data still while we have >1000 installed
Thank you for the response. Could you please send me your domain name for additional troubleshooting? We are currently working on scaling this application to support larger queries and environments. I don't yet have a date on when that work will complete, but it is our top priority currently.
absolutelogic.com