Can't upload tenant CSV file

Hi Greg, our logs are showing extra unsupported columns in the file.  This could be erroneous logging, but we'd need an example to determine either way.  Would you be able to send me an example of both your Mac and Windows .CSV files?  If so, please email them directly to me at elias.collins@sophos.com.

Elias, sent you an email with the files.

My system seems to have updated to 1.1.0, but I still can't upload CSV files. I have sent the files previously, but didn't hear of any problems with them.

Hi Joe, I did receive the .CSV file, thank you.  Versioni 1.1.0 was only to address the browser issues.  Version 1.2.0 tentatively scheduled for next week will address the .CSV import in the following ways.

1. Parse the .CSV file and auto wrap quotes around the script syntax suggestions in Column B
2. Update documentation to advise to look for commas in customer names and if so, wrap with quotes
3. Soft fail customer's that have commas in the name, but progress with the rest of the import
4. Log individual customer row failures from the import under the activity logs section 

I have manually fixed the CSV files to deal with the commas, but maybe I can do some more tweaks to make it happier?

Also, seems like getting this fixed on the partner portal so it produces valid CSV files would be a good thing.

I have manually fixed the CSV files to deal with the commas, but maybe I can do some more tweaks to make it happier?

Also, seems like getting this fixed on the partner portal so it produces valid CSV files would be a good thing.