With the .34 release on Saturday the 24th of August 2021 there will be some improvements and bug fixes to our PSA integrations.  

Improvements:

  • We will be renaming cryptic product SKUs to more recognizable product names that are pushed into partners Product catalogue for Sophos Products
    • This will hopefully eliminate the behavior of partner's renaming products within the catalogue that causes usage sync failures
  • Updates to Product Names Containing EDR functionality to align with the rebranding to XDR
  • Eliminating proration line items in monthly Autotask bills

Bug Fixes

  • We will shorten product catalogue names below 31 characters that were causing sync issues with QuickBooks billing
  • We have pushed a fix to correct the issue where products with MTR were randomly being swapped between Endpoint with MTR and Server with MTR on manual syncs
    • This will require the partner to do a one time rename of the product within their catalog to the correct product name in our cataloge.
      • Below is a list of the current product names and identifiers that will be updated with this release
Name/Identifier "Sophos_Endpoint_Protection"
Description "Sophos Central Endpoint Protection"
Name/Identifier "Sophos_Intercept_X"
Description "Sophos Central Intercept X"
Name/Identifier "Sophos_Intercept_X_Advanced"
Description "Sophos Central Intercept X Advanced"
Name/Identifier "Sophos_Intercept_X_Advanced_XDR"
Description "Sophos Central Intercept X Advanced with XDR"
Name/Identifier "Sophos_MTR_Standard"
Description "Intercept X Advanced with XDR and MTR Standard"
Name/Identifier "Sophos_MTR_Advanced"
Description "Intercept X Advanced with XDR and MTR Advanced"
Name/Identifier "Sophos_Mobile_Standard"
Description "Sophos Central Mobile Control Standard"
Name/Identifier "Sophos_Mobile_Advanced"
Description "Sophos Central Mobile Control Advanced"
Name/Identifier "Sophos_Email_Portal_Encryption",
Description "Sophos Central Portal Encryption Add-on for Email Advanced",
Name/Identifier "Sophos_Mobile_Security"
Description "Sophos Central Mobile Security"
Name/Identifier "Sophos_Srv_Protection"
Description "Sophos Central Server Protection"
Name/Identifier "Sophos_Intercept_X_Adv_Srv"
Description "Sophos Central Server Intercept X Advanced for Server"
Name/Identifier "Sophos_Intercept_X_Adv_Srv_XDR"
Description "Sophos Central Intercept X Advanced for Server with XDR"
Name/Identifier "Sophos_MTR_Standard_Srv"
Description "Intercept X Advanced for Server with XDR and MTR Standard"
Name/Identifier "Sophos_MTR_Advanced_Srv"
Description "Intercept X Advanced for Server with XDR and MTR Advanced"
Name/Identifier "Sophos_Device_Encryption"
Description "Sophos Central Device Encryption"
Name/Identifier "Sophos_Central_Phish_Threat"
Description "Sophos Central Phish Threat"
Name/Identifier "Sophos_Wireless_Perf_Standard"
Description "Sophos Wireless Performance Standard"
Name/Identifier "Sophos_Wireless_Entry_Standard"
Description "Sophos Wireless Entry Standard"
Name/Identifier "Sophos_Wireless_Standard"
Description "Sophos Wireless Standard"
Name/Identifier "Sophos_XDR_30"
Description "Sophos Central XDR"
Name/Identifier "Sophos_Email_Advanced"
Description "Sophos Email Advanced"
Name/Identifier "Sophos_Cloud_Optix"
Description "Sophos Cloud Optix"
Name/Identifier "Sophos_Intercept_X_Ess"
Description "Sophos Central Intercept X Essentials",
Name/Identifier "Sophos_Intercept_X_Ess_Srv"
Description "Sophos Central Intercept X Essentials for Server"
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