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DLP Quarantine emails do not show up in the user email!

Hello,

we have the problem that emails detected as DLP violation were moved to quarantine according to Cloud Portal.

However, these are not showing up in the customer's quarantine emails for them to release.

How can we solve the problem?



Added tags
[edited by: Raphael Alganes at 9:22 AM (GMT -7) on 2 Jun 2023]