USB Restriction Policy in macOS 14 Sonoma not working

Hello,

I wanted to see if anyone else is having issues with Restricting USB's in macOS Sonoma. I am currently on Version 10.5.1 for Sophos and on macOS Sonoma 14.1.1

Currently, I have the Peripheral Control set to Read Only for Secure removable storage and Removable storage. When I plug in a USB into my computer, I do get the pop-up that USB SanDisk 3.2Gen1 has been restricted to read-only by your administrator, however, I am still able to read, write, delete and transfer files to and from the USB. It worked in the past with macOS Ventura, however it is not working now.

I am wondering if upgrading to macOS Sonoma is the reason why it's not working. I wanted to know if anyone else is experiencing the same issue as me.

Thank you!

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[edited by: Gladys at 6:21 AM (GMT -8) on 6 Dec 2023]

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Qoosh 5 months ago +1

Hi NotAnAdmin , Thanks for reaching out to the Sophos Community Forum. I don't see any current support cases open related to this issue yet. I suggest getting a support case created so that our team…

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0 Qoosh 5 months ago

Hi NotAnAdmin,

Thanks for reaching out to the Sophos Community Forum.

I don't see any current support cases open related to this issue yet. I suggest getting a support case created so that our team can take a closer look into this issue. You can do this either from the Sophos Support Portal, or by calling your regional phone number for support at the link below.
- https://doc.sophos.com/support/help/en-us/contact/index.html

Please provide me with the case number either here, or via private message so I can follow up with our team.

Update: Our development team has been unable to replicate this issue internally. The issue remains open and under investigation by Sophos Development and GES.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

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0 Qoosh 5 months ago

Hi NotAnAdmin,

Thanks for reaching out to the Sophos Community Forum.

I don't see any current support cases open related to this issue yet. I suggest getting a support case created so that our team can take a closer look into this issue. You can do this either from the Sophos Support Portal, or by calling your regional phone number for support at the link below.
- https://doc.sophos.com/support/help/en-us/contact/index.html

Please provide me with the case number either here, or via private message so I can follow up with our team.

Update: Our development team has been unable to replicate this issue internally. The issue remains open and under investigation by Sophos Development and GES.

Kushal Lakhan

Team Lead, Global Community Support
Connect with Sophos Support, get alerted, and be informed.
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up +1 Vote Down

Sign in to reply

Verify Answer

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