Hide MDR Product to Custom Role

Hi Sophos,

I've created a new Custom Role in the Sophos Central portal, with no permissions but 'Help desk' access to the Endpoint Protection product. However, for anyone within this role they still see the MDR Product control panel on the left-hand side navigation menu, and there doesn't seem to be any way to hide this.

Can anyone confirm how this can be hidden from the user?


Added tags
[edited by: Gladys at 6:17 AM (GMT -8) on 6 Dec 2023]