PDF issue

Question

Hi, 
 I'm IT in our company, am using Sophos Central endpoint protection. 
 I have issue with a lot of users that they can	 open PDF that they downloaded through email, i tried open it from browser and PDF reader not working. 
 
 Tried check for update in adobe but didn't work.

GlennSen · Accepted Answer

Thank you for reaching the community forum. Based on the error screenshot you've shared. I don't see any Sophos product-related issue with the error you're getting on the PDF. The error indicates that the program being used may not be supported, or the file was corrupted. I tried looking around and found the same thread from the Adobe community page . And it does state the same error that you're getting.

PDF issue

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