Hi Sophos Team,
I keep getting the following error, even after resetting my password and verifying the code on different day this week as well as different occasions.
Error Message: Authentication failed. Please check your credentials and try again.
Once, I change the password, it takes me in to my Sophos ID page. Please see the image below:
Please assist to get logged into the portal. That way, I can submit deal regs on behalf of Palmiq the company (VAR) I work for.
I suggest opening a support case with our Customer Care team so they can assist you with this login issue.
You can do so either from the support portal, or by calling your regional phone number listed under "For Critical Cases" on the following page. - support.sophos.com