Advisory: Sophos Endpoint - "Your connection isn't private" We're aware of a certificate issue and are actively working to resolve. Please see: KB-000045954 for the latest updates.

CANNOT LOGIN TO SOPHOS PARTNER PORTAL (RESET PASSWORD MULTIPLES TIME ALL WEEK & FROM DIFFERENT BROWSERS)

Hi Sophos Team,

I keep getting the following error, even after resetting my password and verifying the code on different day this week as well as different occasions.

Error Message: Authentication failed. Please check your credentials and try again.

 

Once, I change the password, it takes me in to my Sophos ID page. Please see the image below:

Please assist to get logged into the portal. That way, I can submit deal regs on behalf of Palmiq the company (VAR) I work for.

Absolute best,

- Manny



Edited TAGs
[edited by: Gladys at 7:21 AM (GMT -8) on 3 Feb 2023]