New Sophos Support Phone Numbers in Effect July 1st, 2023

Recording Information against a customer account


I s there anyway to record notes and information against a customer's estate in Sophos Central? We manage multiple customers / sub-estates via the Sophos Central Enterprise Console, monitoring for certain alerts etc. It would be useful to have somewhere to record, in free text, any notes that might be relevant to that customer. Does anybody know if that functionality exists?



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[edited by: Gladys at 11:15 AM (GMT -8) on 18 Nov 2022]