I have installed sophos intercept X advance with XDR on a apple computer of a client. After the installation i let it make a full scan like always do. To my surprise the client called me, that there was a mallware detected on his computer. The dashboard of the Sophos Partner Portal nor the Sophos Central dashboard show anything of this detection. To see the thread i have to click on the client his computer and look under status. There i do see that the thread is placed under quarantine. But this is the information that i want to see in my dashboard not hear from the client. Is there a setting somewhere that i should have turned on so it does register these things in the Dashboard?
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[edited by: Qoosh at 9:10 PM (GMT -7) on 26 Oct 2022]
