Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method to disable the tamper protection for my computer but no avail. Is there any method or solution to solve this issue?
Hello Kei, Thank you for reaching community forum. You can follow the steps listed in this knowledge base article on how to manually disable tamper protection on your system without a password.
You can also recover the tamper protection passcode for any deleted devices using the Logs and Reports page. If the device was deleted long ago, it may be expired out of the logs Sophos Central retains.- Recover tamper protection passwords