Hello,I have a problem with myportal@work. Filename: "myprotal @work.exe" (the blank is correct).
Already globally excluded this in Sophos Endpoint. Despite this, Sophos keeps deleting the exe file.
I excluded the whole folder and also the file.Allready i have delteted the blank in the filenmae.
What can i do ?greetings Viktor
What is the trigger for the delete? When you access the file is it populating as a malware event?
One thing, I noticed in your example that its typed "myprotal" - is that what you have in the exclusion?
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sorry, the right word ist "myportal". When i start the program, the message "Lockdown" appears at the bottom right.
Is this a server? Lockdown is part of server protection that prevents any application from running that isn't whitelisted in the server lockdown policy. Exclusions do not override this.
no, it is a Client ! All Clients have this Problem.