I have a laptop that was last reported active over a year ago, suspect it is no longer in use. The device is showing as encrypted on Sophos Central if I remove the device does the encryption license become available so I can use it on another device?
Hello John, Yes, it’ll free up a license once you remove this device from your central and you can allocate this to other active devices in your environment.
Thanks Glenn, is there any manual steps needed after deletion or is part of the deletion process?
Hello John, Since the device is already inactive for 1year, then, you can just remove the device list on your dashboard. If you’re sure that this device is no longer being used then no need to copy those recovery keys.
Is that the only way to remove an encryption license from a device within central for devices we know are not in use? Would removing them from the encryption policy have the same impact?
Reason for asking we have an oversubscription on our encryption licenses and I'm looking to do some housekeeping.