Hello,
we configured the AD Sync for Users and Computers ( Found devices: 1,006 ). In the Dashboard there are shown 870 unmanaged Devices.
But under Devices or Endpoint Protection - Computer there are shown nothing. How can we see which these devices are?
Can anyone say what are the problem is?
An Ad-blocker was found to be preventing the UI from showing correctly.
Hi There,I will assume that 136 devices already have endpoint installed to them am I right? by any chance have you tried performing a search on one of the device that endpoint is already installed? are you able to search them?
Hi GlennSen,
thank you for your reply.
The protected device are listed. My probem is I cannot find the unprotected Devices. So I didn't know on which device I have to install Sophos.
In the tab: "Endpoint Protection - Unmanaged computers" there are only a "Loading..."
Thank you Dirk, we've tested and this feature should be working fine Allow us to have this checked with our internal team and get back to you for the update.
Hello Dirk,I have dropped you a DM asking for more details about this issue to that we can take a closer look.
Hello Dirk, Good Day, want to check-in and ask for a quick update on the details we've requested over DM.
Hello Glenn,
thank you for your response. I opened a case.and they are still working on it.
When I have a solution i will post it.
Dirk
Thank you Dirk for the update, Can you share with us the case as well to us help monitor the updates on it?
Hi Glenn,
I am new to this Community. How can I share the case?
It's all okay, Dirk. Just paste the case number you got after creating a support case.
That's easy. 05270292