I have brought this up before and submitted a request on it... however I need to bring it up again.
It is a huge miss, that my server's install of the endpoint software was not checking in to SOPHOS Central for 2 months, and no alert was triggered. It was not emailed to me like other alerts, and there was no indication on the dashboard or alerts section either.
I happened to be checking in on an alert that I got for a different computer, and I decided to just check in on the servers section. I was surprised to see that two of my servers hadn't checked in for a month. I recall having had this same issue a couple years back too. I brought it up to SOPHOS they were aware of it and were very nonchalant about it.
I've corrected the issues now, however my dashboard and my alerts tab made no mention of these servers no longer checking in... so I was unaware. Servers are pretty important devices, and they have their own section in SOPHOS Central, yet, one of them can stop reporting in and no alert is sent out. This needs to be corrected. This is not a new feature I'm suggesting. This is something that should always have been.
The purpose of SOPHOS Central is to track, monitor and alert about issues. And here we have an issue with a server, and no alert or notification.