I just had to post this screenshot as I was troubleshooting SOPHOS Endpoint Error on a server



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[edited by: GlennSen at 2:01 AM (GMT -7) on 4 Apr 2022]
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  • Hi Steve,

    Thanks for reaching out to the Sophos Community Forum. 

    Seeing this in the system tray typically has to do with a high system uptime where a number of Sophos Updates have occurred. 

    If the Sophos UI.exe process stops and is restarted, a new tray icon will be displayed for each time the process restarts. If there are issues with the Server in question, or if the Sophos UI component is repeatedly being installed/updated, this could be the culprit. 

    Let us know if you can elaborate on what sort of issues you're experiencing. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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  • Hi Steve,

    Thanks for reaching out to the Sophos Community Forum. 

    Seeing this in the system tray typically has to do with a high system uptime where a number of Sophos Updates have occurred. 

    If the Sophos UI.exe process stops and is restarted, a new tray icon will be displayed for each time the process restarts. If there are issues with the Server in question, or if the Sophos UI component is repeatedly being installed/updated, this could be the culprit. 

    Let us know if you can elaborate on what sort of issues you're experiencing. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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