Using LogMeIn Rescue Generates an Investigation

Question

I use LogMeIn Rescue to support remote PCs. Last week, Sophos EDR has started generating an Investigation after each use. Has anyone else seen this of have any insignt? 
 
 Initial Detection: WIN-MITRE-Behavioral-TA0005-T1562.009 
 Risk 6 
 Category: Classifier 
 MITRE ATT&CK: Defense Evasion

Karl_Ackerman · Accepted Answer

Hi, I am the PM for XDR: It looks like the XDR behavior detection is accurately triggering the detection and creating the investigation. 
 To address these and other 'noise' where a suspect activity is being performed for legitimate reasons we will be adding custom suppression rules so that the admin can triage the detection and set a rule to suppress notification for the specific activity going forward. 
 I expect that customer defined suppression of detections will be available in the product this summer/fall.

FormerMember · Answer

I have confirmed with the PM that this is expected behavior. Also, he advises that they are working on suppression rules for later this year.

Using LogMeIn Rescue Generates an Investigation

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