I can access the management interfaces of our firewalls via Sophos Central but in trying to administer (change/add) local users via Authentication > Users it kicks the browser back to the generic firewall admin login screen. I cannot login there. Any ideas why I can admin local users via Central?
Hello,
Thank you for reaching out to us.
If needed, you can also use the XG Web admin portal in order to add the users.
There is currently a known issue which results in the symptoms you are experiencing. Our development team has identified the problem and are working on a fix for this.
The fix will be released with SFOS 18.5 MR3.
If this is an urgent issue for you, I recommend raising a case with Sophos Support so that the pre-fix can be applied to your device. You can use the following reference when opening your case to inform support what your inquiry is specifically regarding.
- NC-84158
The fix will be released with SFOS 18.5 MR3.
If this is an urgent issue for you, I recommend raising a case with Sophos Support so that the pre-fix can be applied to your device. You can use the following reference when opening your case to inform support what your inquiry is specifically regarding.
- NC-84158
