[NC-52441] Unable to update to EAP1 refresh 1

After rebooting the appliance , it tries to boot the new eap1 refresh firmware and this is the result

What is your current situation? 

Can the appliance boot or not? 

And which slot has which installation + which is currently running? 

You are not alone.

When I try to update my XG through the Update mechanism nothing happens and I can also see the following lines in the syslog.log:

Oct 31 21:39:55 (none) auth.err nsgsig-verify: /sdisk/u2d/downloads/SW-18.0.0_EAP1-Refresh1.SFW-113.gpg: not an NSGSIG file
Oct 31 21:45:06 (none) auth.err nsgsig-verify: /sdisk/u2d/downloads/SW-18.0.0_EAP1-Refresh1.SFW-113.gpg: not an NSGSIG file

I didn't reboot yet.

Kind Regards

Bjoern

I second that issue.  

The XG notifies me that there is an update.  I click the "Download" button and it downloads.  I click the "Install" button and after a couple of minutes it shows me the "Download" button again.  This creates a circular loop whereby I can keep clicking "Download" then "Install" then "Download"....

Workaround for me was to register again and download the gpg file and use that to update.

That worked for me too.

It seems that my AP30 has more problems trying to get up and running after each XG update.  It took a number of resets and power cycling this time to nudge it to work...

So ?

Paul JR

Hi, 

Just for the note, I upgraded my SG 210r3 with any issues..

As reported, the XG seems to unable to install the new fresh release. I decided to upload and XG does not boot anymore (I took a picture with the mobile).

The only way to boot was to move the Xg to my tv, connect a vga cable, keyboard, check what happened and reboot by using GRUB  and select the previous version v18. Everything worked. Then I powered off the machine, powerd on again and took time from the boot to the grub menu with a stopwatch (all my tv are wall-mounted).

Moved XG and the keyboard to the other room and after 10 secs I used the upper key to select the previous Firmware version and pressed ENTER.

[:D]

To investigate, some dev can contact me and I will give them access to XG.

Regards

Hi lferrara,

          Thanks for your feedback, I will send you PM for more details purpose.