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Email Distribution List

Hello All, Using Sophos UTM 9

We have an email DL called info@domain on our Linux in-house server which has a couple of users as members of the DL. Mail addresses to info@domain is delivered fine - the call-out must be working.
However, if a messages is quarantined, releasing it doesn't deliver it to the members of the DL. Do we need to add the info@domain address as an additional address under users? Or is there something else I am not understanding in how it works?
TIA
Glyn

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0 Ol Deda over 12 years ago

Yes, to that group you must define an email too in your case info@domain
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0 glynd over 12 years ago in reply to Ol Deda

Hi Oldeda
Not sure if I got that.
I tried to add info@domain as additional email address to 2 users but the 2nd user will not accept the email address because it is used by the 1st user.
where am I going wrong with this?
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0 Ol Deda over 12 years ago

what mail server do you have?
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0 glynd over 12 years ago in reply to Ol Deda

We are using neonInsight but moving to Exchange in a few days.
I am doing these changes in the UTM not in the email server. JIC I have mislead you
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0 Ol Deda over 12 years ago

[:)] do it in MailServer, google about that mailserver must be easy
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0 glynd over 12 years ago in reply to Ol Deda

Sorry we are not on the same page. The email server is doing exactly what is needed. But distribution of email is done only when it arrives at the mail server. BUT, any mail quarantined by the UTM is not then passed on to the mail server and how can the users retrieve mail from the quarantine?
This is the bit I don't get.
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0 glynd over 12 years ago in reply to glynd

I think I now get it!
The user manual has a section; "Define Internal Mailing Lists". This seems to do what I am trying to work.
I will see what happens when we get another quarantined email addresses to info@domain.

Hope this helps others too

Cheers
Glyn
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0 Ol Deda over 12 years ago

It is not my fault that you never write something similar like "Quarantine Report"
Users can release emails in "User Portal" if they are allowed to do so
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