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UTM 9 iinet FTTN VDSL2 connection failure

Hi, I've had my UTM 9.5 Home version running flawlessly on ADSL in bridge mode. Recently upgraded to the NBN here in Australia. The connection requires a VDSL2 modem which I have and is supplied by the ISP. Its a Techicolor TG789vac v2 and set to bridge mode. I have tried all the settings from searches from Google and this site. Nothing works, will not get an IP address. Error from live log states waiting for PADO packet. Connection timeout was less than expected 35 seconds?

I really enjoy this UTM and the features it offers, so would be grateful if someone could help, cheers.



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  • Only if the UTM is in gateway mode. If the utm is in bridge mode it will not be assigned an address, that is why you need and admin port otherwise you cannot manage your device.

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

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