General Discussion IOS doesn't prompt Sophos Hotspot Login Page.

UTM Firewall requires membership for participation - click to join

Thread Info

State Verified Answer
Locked Locked
Replies 3 replies
Subscribers 5 subscribers
Views 7126 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

IOS doesn't prompt Sophos Hotspot Login Page.

DennisKho over 8 years ago

Hi All,

having issue with IOS prompt the Sophos Login Page. no problem with Android.

any solution or advise?

Thanks

Dennis

This thread was automatically locked due to age.

0 Dlabun over 8 years ago

Which version of iOS? I know there are plenty of known issues with Cisco and Aruba captive portals not behaving when it comes to deal with Apple devices.
Cancel
Vote Up 0 Vote Down

Cancel
0 sachingurung over 8 years ago

Hi Dennis,

Greetings.

What error is received ? Can you share a screenshot, if you get a message.

I need more information to investigate this further.

Thanks

Sachin Gurung

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel
0 DennisKho over 8 years ago

Dear All,

i restarted the hotspot service (Disable / Enable) then everything work as normal. (Windows, IOS, Android no problem with the login page)

Thanks

Dennis

Sophos UTM Certified Engineer

Sophos Endpoint Protection Certified Engineer
Cancel
Vote Up 0 Vote Down

Cancel