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[9.194-5][BUG]Intel NIC crashes under load

RFCat_vk_01
This possibly a duplicate report.
I have been trying to do some performance reporting using two different sets of hardware built with the latest ISO.

One the NIC goes off line under load, kernel log shows a problem. BarryG advises there is an issue with the current driver.

I would provide the log entries, but that period of testing in now full of *, wrong UTM. Will need to bring the other UTM up to extract the log entries.

I changed the the NIC for another of the same type and model and got the same results. 

Ian


2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] e1000e 0000:00:19.0 eth0: Detected Hardware Unit Hang:
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   TDH                  
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   TDT                  
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   next_to_use          
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   next_to_clean        
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] buffer_info[next_to_clean]:
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   time_stamp           
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   next_to_watch        
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   jiffies              
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536]   next_to_watch.status 
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] MAC Status             
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] PHY Status             
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] PHY 1000BASE-T Status  
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] PHY Extended Status    
2014:02:08-14:37:56 Cats-speed kernel: [ 2178.936536] PCI Status             
2014:02:08-14:37:57 Cats-speed kernel: [ 2179.944779] e1000e 0000:00:19.0 eth0: Reset adapter unexpectedly
2014:02:08-14:38:00 Cats-speed kernel: [ 2183.235199] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

  • 0
    Have same problem here running 9.194-5.
    Looks like my 'old' problem did not disappear LINK 

    2014:02:10-07:21:54 fw kernel: [258555.332733] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:21:54 fw kernel: [258555.332733]   TDH                  

    2014:02:10-07:21:54 fw kernel: [258555.332733]   TDT                  

    2014:02:10-07:21:54 fw kernel: [258555.332733]   next_to_use          

    2014:02:10-07:21:54 fw kernel: [258555.332733]   next_to_clean        

    2014:02:10-07:21:54 fw kernel: [258555.332733] buffer_info[next_to_clean]:

    2014:02:10-07:21:54 fw kernel: [258555.332733]   time_stamp           

    2014:02:10-07:21:54 fw kernel: [258555.332733]   next_to_watch        

    2014:02:10-07:21:54 fw kernel: [258555.332733]   jiffies              

    2014:02:10-07:21:54 fw kernel: [258555.332733]   next_to_watch.status 

    2014:02:10-07:21:54 fw kernel: [258555.332733] MAC Status             

    2014:02:10-07:21:54 fw kernel: [258555.332733] PHY Status             

    2014:02:10-07:21:54 fw kernel: [258555.332733] PHY 1000BASE-T Status  

    2014:02:10-07:21:54 fw kernel: [258555.332733] PHY Extended Status    

    2014:02:10-07:21:54 fw kernel: [258555.332733] PCI Status             

    2014:02:10-07:21:56 fw kernel: [258557.330363] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:21:56 fw kernel: [258557.330363]   TDH                  

    2014:02:10-07:21:56 fw kernel: [258557.330363]   TDT                  

    2014:02:10-07:21:56 fw kernel: [258557.330363]   next_to_use          

    2014:02:10-07:21:56 fw kernel: [258557.330363]   next_to_clean        

    2014:02:10-07:21:56 fw kernel: [258557.330363] buffer_info[next_to_clean]:

    2014:02:10-07:21:56 fw kernel: [258557.330363]   time_stamp           

    2014:02:10-07:21:56 fw kernel: [258557.330363]   next_to_watch        

    2014:02:10-07:21:56 fw kernel: [258557.330363]   jiffies              

    2014:02:10-07:21:56 fw kernel: [258557.330363]   next_to_watch.status 

    2014:02:10-07:21:56 fw kernel: [258557.330363] MAC Status             

    2014:02:10-07:21:56 fw kernel: [258557.330363] PHY Status             

    2014:02:10-07:21:56 fw kernel: [258557.330363] PHY 1000BASE-T Status  

    2014:02:10-07:21:56 fw kernel: [258557.330363] PHY Extended Status    

    2014:02:10-07:21:56 fw kernel: [258557.330363] PCI Status             

    2014:02:10-07:21:58 fw kernel: [258559.328484] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:21:58 fw kernel: [258559.328484]   TDH                  

    2014:02:10-07:21:58 fw kernel: [258559.328484]   TDT                  

    2014:02:10-07:21:58 fw kernel: [258559.328484]   next_to_use          

    2014:02:10-07:21:58 fw kernel: [258559.328484]   next_to_clean        

    2014:02:10-07:21:58 fw kernel: [258559.328484] buffer_info[next_to_clean]:

    2014:02:10-07:21:58 fw kernel: [258559.328484]   time_stamp           

    2014:02:10-07:21:58 fw kernel: [258559.328484]   next_to_watch        

    2014:02:10-07:21:58 fw kernel: [258559.328484]   jiffies              

    2014:02:10-07:21:58 fw kernel: [258559.328484]   next_to_watch.status 

    2014:02:10-07:21:58 fw kernel: [258559.328484] MAC Status             

    2014:02:10-07:21:58 fw kernel: [258559.328484] PHY Status             

    2014:02:10-07:21:58 fw kernel: [258559.328484] PHY 1000BASE-T Status  

    2014:02:10-07:21:58 fw kernel: [258559.328484] PHY Extended Status    

    2014:02:10-07:21:58 fw kernel: [258559.328484] PCI Status             

    2014:02:10-07:22:00 fw kernel: [258561.326126] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:22:00 fw kernel: [258561.326126]   TDH                  

    2014:02:10-07:22:00 fw kernel: [258561.326126]   TDT                  

    2014:02:10-07:22:00 fw kernel: [258561.326126]   next_to_use          

    2014:02:10-07:22:00 fw kernel: [258561.326126]   next_to_clean        

    2014:02:10-07:22:00 fw kernel: [258561.326126] buffer_info[next_to_clean]:

    2014:02:10-07:22:00 fw kernel: [258561.326126]   time_stamp           

    2014:02:10-07:22:00 fw kernel: [258561.326126]   next_to_watch        

    2014:02:10-07:22:00 fw kernel: [258561.326126]   jiffies              

    2014:02:10-07:22:00 fw kernel: [258561.326126]   next_to_watch.status 

    2014:02:10-07:22:00 fw kernel: [258561.326126] MAC Status             

    2014:02:10-07:22:00 fw kernel: [258561.326126] PHY Status             

    2014:02:10-07:22:00 fw kernel: [258561.326126] PHY 1000BASE-T Status  

    2014:02:10-07:22:00 fw kernel: [258561.326126] PHY Extended Status    

    2014:02:10-07:22:00 fw kernel: [258561.326126] PCI Status             

    2014:02:10-07:22:02 fw kernel: [258563.324223] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:22:02 fw kernel: [258563.324223]   TDH                  

    2014:02:10-07:22:02 fw kernel: [258563.324223]   TDT                  

    2014:02:10-07:22:02 fw kernel: [258563.324223]   next_to_use          

    2014:02:10-07:22:02 fw kernel: [258563.324223]   next_to_clean        

    2014:02:10-07:22:02 fw kernel: [258563.324223] buffer_info[next_to_clean]:

    2014:02:10-07:22:02 fw kernel: [258563.324223]   time_stamp           

    2014:02:10-07:22:02 fw kernel: [258563.324223]   next_to_watch        

    2014:02:10-07:22:02 fw kernel: [258563.324223]   jiffies              

    2014:02:10-07:22:02 fw kernel: [258563.324223]   next_to_watch.status 

    2014:02:10-07:22:02 fw kernel: [258563.324223] MAC Status             

    2014:02:10-07:22:02 fw kernel: [258563.324223] PHY Status             

    2014:02:10-07:22:02 fw kernel: [258563.324223] PHY 1000BASE-T Status  

    2014:02:10-07:22:02 fw kernel: [258563.324223] PHY Extended Status    

    2014:02:10-07:22:02 fw kernel: [258563.324223] PCI Status             

    2014:02:10-07:22:02 fw kernel: [258563.330723] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly

    2014:02:10-07:22:05 fw kernel: [258567.036548] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

    2014:02:10-07:51:38 fw kernel: [260337.487954] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:51:38 fw kernel: [260337.487954]   TDH                  

    2014:02:10-07:51:38 fw kernel: [260337.487954]   TDT                  

    2014:02:10-07:51:38 fw kernel: [260337.487954]   next_to_use          

    2014:02:10-07:51:38 fw kernel: [260337.487954]   next_to_clean        

    2014:02:10-07:51:38 fw kernel: [260337.487954] buffer_info[next_to_clean]:

    2014:02:10-07:51:38 fw kernel: [260337.487954]   time_stamp           

    2014:02:10-07:51:38 fw kernel: [260337.487954]   next_to_watch        

    2014:02:10-07:51:38 fw kernel: [260337.487954]   jiffies              

    2014:02:10-07:51:38 fw kernel: [260337.487954]   next_to_watch.status 

    2014:02:10-07:51:38 fw kernel: [260337.487954] MAC Status             

    2014:02:10-07:51:38 fw kernel: [260337.487954] PHY Status             

    2014:02:10-07:51:38 fw kernel: [260337.487954] PHY 1000BASE-T Status  

    2014:02:10-07:51:38 fw kernel: [260337.487954] PHY Extended Status    

    2014:02:10-07:51:38 fw kernel: [260337.487954] PCI Status             

    2014:02:10-07:51:40 fw kernel: [260339.485910] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:51:40 fw kernel: [260339.485910]   TDH                  

    2014:02:10-07:51:40 fw kernel: [260339.485910]   TDT                  

    2014:02:10-07:51:40 fw kernel: [260339.485910]   next_to_use          

    2014:02:10-07:51:40 fw kernel: [260339.485910]   next_to_clean        

    2014:02:10-07:51:40 fw kernel: [260339.485910] buffer_info[next_to_clean]:

    2014:02:10-07:51:40 fw kernel: [260339.485910]   time_stamp           

    2014:02:10-07:51:40 fw kernel: [260339.485910]   next_to_watch        

    2014:02:10-07:51:40 fw kernel: [260339.485910]   jiffies              

    2014:02:10-07:51:40 fw kernel: [260339.485910]   next_to_watch.status 

    2014:02:10-07:51:40 fw kernel: [260339.485910] MAC Status             

    2014:02:10-07:51:40 fw kernel: [260339.485910] PHY Status             

    2014:02:10-07:51:40 fw kernel: [260339.485910] PHY 1000BASE-T Status  

    2014:02:10-07:51:40 fw kernel: [260339.485910] PHY Extended Status    

    2014:02:10-07:51:40 fw kernel: [260339.485910] PCI Status             

    2014:02:10-07:51:41 fw kernel: [260340.483934] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly

    2014:02:10-07:51:44 fw kernel: [260344.357685] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

    2014:02:10-07:54:35 fw kernel: [260514.304928] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:54:35 fw kernel: [260514.304928]   TDH                  

    2014:02:10-07:54:35 fw kernel: [260514.304928]   TDT                  

    2014:02:10-07:54:35 fw kernel: [260514.304928]   next_to_use          

    2014:02:10-07:54:35 fw kernel: [260514.304928]   next_to_clean        

    2014:02:10-07:54:35 fw kernel: [260514.304928] buffer_info[next_to_clean]:

    2014:02:10-07:54:35 fw kernel: [260514.304928]   time_stamp           

    2014:02:10-07:54:35 fw kernel: [260514.304928]   next_to_watch        

    2014:02:10-07:54:35 fw kernel: [260514.304928]   jiffies              

    2014:02:10-07:54:35 fw kernel: [260514.304928]   next_to_watch.status 

    2014:02:10-07:54:35 fw kernel: [260514.304928] MAC Status             

    2014:02:10-07:54:35 fw kernel: [260514.304928] PHY Status             

    2014:02:10-07:54:35 fw kernel: [260514.304928] PHY 1000BASE-T Status  

    2014:02:10-07:54:35 fw kernel: [260514.304928] PHY Extended Status    

    2014:02:10-07:54:35 fw kernel: [260514.304928] PCI Status             

    2014:02:10-07:54:37 fw kernel: [260516.303075] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:54:37 fw kernel: [260516.303075]   TDH                  

    2014:02:10-07:54:37 fw kernel: [260516.303075]   TDT                  

    2014:02:10-07:54:37 fw kernel: [260516.303075]   next_to_use          

    2014:02:10-07:54:37 fw kernel: [260516.303075]   next_to_clean        

    2014:02:10-07:54:37 fw kernel: [260516.303075] buffer_info[next_to_clean]:

    2014:02:10-07:54:37 fw kernel: [260516.303075]   time_stamp           

    2014:02:10-07:54:37 fw kernel: [260516.303075]   next_to_watch        

    2014:02:10-07:54:37 fw kernel: [260516.303075]   jiffies              

    2014:02:10-07:54:37 fw kernel: [260516.303075]   next_to_watch.status 

    2014:02:10-07:54:37 fw kernel: [260516.303075] MAC Status             

    2014:02:10-07:54:37 fw kernel: [260516.303075] PHY Status             

    2014:02:10-07:54:37 fw kernel: [260516.303075] PHY 1000BASE-T Status  

    2014:02:10-07:54:37 fw kernel: [260516.303075] PHY Extended Status    

    2014:02:10-07:54:37 fw kernel: [260516.303075] PCI Status             

    2014:02:10-07:54:39 fw kernel: [260518.300762] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-07:54:39 fw kernel: [260518.300762]   TDH                  

    2014:02:10-07:54:39 fw kernel: [260518.300762]   TDT                  

    2014:02:10-07:54:39 fw kernel: [260518.300762]   next_to_use          

    2014:02:10-07:54:39 fw kernel: [260518.300762]   next_to_clean        

    2014:02:10-07:54:39 fw kernel: [260518.300762] buffer_info[next_to_clean]:

    2014:02:10-07:54:39 fw kernel: [260518.300762]   time_stamp           

    2014:02:10-07:54:39 fw kernel: [260518.300762]   next_to_watch        

    2014:02:10-07:54:39 fw kernel: [260518.300762]   jiffies              

    2014:02:10-07:54:39 fw kernel: [260518.300762]   next_to_watch.status 

    2014:02:10-07:54:39 fw kernel: [260518.300762] MAC Status             

    2014:02:10-07:54:39 fw kernel: [260518.300762] PHY Status             

    2014:02:10-07:54:39 fw kernel: [260518.300762] PHY 1000BASE-T Status  

    2014:02:10-07:54:39 fw kernel: [260518.300762] PHY Extended Status    

    2014:02:10-07:54:39 fw kernel: [260518.300762] PCI Status             

    2014:02:10-07:54:40 fw kernel: [260519.306917] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly

    2014:02:10-07:54:43 fw kernel: [260523.168689] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

    2014:02:10-08:02:54 fw kernel: [261012.789381] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-08:02:54 fw kernel: [261012.789381]   TDH                  

    2014:02:10-08:02:54 fw kernel: [261012.789381]   TDT                  

    2014:02:10-08:02:54 fw kernel: [261012.789381]   next_to_use          

    2014:02:10-08:02:54 fw kernel: [261012.789381]   next_to_clean        

    2014:02:10-08:02:54 fw kernel: [261012.789381] buffer_info[next_to_clean]:

    2014:02:10-08:02:54 fw kernel: [261012.789381]   time_stamp           

    2014:02:10-08:02:54 fw kernel: [261012.789381]   next_to_watch        

    2014:02:10-08:02:54 fw kernel: [261012.789381]   jiffies              

    2014:02:10-08:02:54 fw kernel: [261012.789381]   next_to_watch.status 

    2014:02:10-08:02:54 fw kernel: [261012.789381] MAC Status             

    2014:02:10-08:02:54 fw kernel: [261012.789381] PHY Status             

    2014:02:10-08:02:54 fw kernel: [261012.789381] PHY 1000BASE-T Status  

    2014:02:10-08:02:54 fw kernel: [261012.789381] PHY Extended Status    

    2014:02:10-08:02:54 fw kernel: [261012.789381] PCI Status             

    2014:02:10-08:02:56 fw kernel: [261014.787314] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-08:02:56 fw kernel: [261014.787314]   TDH                  

    2014:02:10-08:02:56 fw kernel: [261014.787314]   TDT                  

    2014:02:10-08:02:56 fw kernel: [261014.787314]   next_to_use          

    2014:02:10-08:02:56 fw kernel: [261014.787314]   next_to_clean        

    2014:02:10-08:02:56 fw kernel: [261014.787314] buffer_info[next_to_clean]:

    2014:02:10-08:02:56 fw kernel: [261014.787314]   time_stamp           

    2014:02:10-08:02:56 fw kernel: [261014.787314]   next_to_watch        

    2014:02:10-08:02:56 fw kernel: [261014.787314]   jiffies              

    2014:02:10-08:02:56 fw kernel: [261014.787314]   next_to_watch.status 

    2014:02:10-08:02:56 fw kernel: [261014.787314] MAC Status             

    2014:02:10-08:02:56 fw kernel: [261014.787314] PHY Status             

    2014:02:10-08:02:56 fw kernel: [261014.787314] PHY 1000BASE-T Status  

    2014:02:10-08:02:56 fw kernel: [261014.787314] PHY Extended Status    

    2014:02:10-08:02:56 fw kernel: [261014.787314] PCI Status             

    2014:02:10-08:02:58 fw kernel: [261016.785291] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-08:02:58 fw kernel: [261016.785291]   TDH                  

    2014:02:10-08:02:58 fw kernel: [261016.785291]   TDT                  

    2014:02:10-08:02:58 fw kernel: [261016.785291]   next_to_use          

    2014:02:10-08:02:58 fw kernel: [261016.785291]   next_to_clean        

    2014:02:10-08:02:58 fw kernel: [261016.785291] buffer_info[next_to_clean]:

    2014:02:10-08:02:58 fw kernel: [261016.785291]   time_stamp           

    2014:02:10-08:02:58 fw kernel: [261016.785291]   next_to_watch        

    2014:02:10-08:02:58 fw kernel: [261016.785291]   jiffies              

    2014:02:10-08:02:58 fw kernel: [261016.785291]   next_to_watch.status 

    2014:02:10-08:02:58 fw kernel: [261016.785291] MAC Status             

    2014:02:10-08:02:58 fw kernel: [261016.785291] PHY Status             

    2014:02:10-08:02:58 fw kernel: [261016.785291] PHY 1000BASE-T Status  

    2014:02:10-08:02:58 fw kernel: [261016.785291] PHY Extended Status    

    2014:02:10-08:02:58 fw kernel: [261016.785291] PCI Status             

    2014:02:10-08:02:59 fw kernel: [261017.783467] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly

    2014:02:10-08:03:02 fw kernel: [261021.577302] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

    2014:02:10-09:49:31 fw kernel: [267403.179840] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-09:49:31 fw kernel: [267403.179840]   TDH                  

    2014:02:10-09:49:31 fw kernel: [267403.179840]   TDT                  

    2014:02:10-09:49:31 fw kernel: [267403.179840]   next_to_use          

    2014:02:10-09:49:31 fw kernel: [267403.179840]   next_to_clean        

    2014:02:10-09:49:31 fw kernel: [267403.179840] buffer_info[next_to_clean]:

    2014:02:10-09:49:31 fw kernel: [267403.179840]   time_stamp           

    2014:02:10-09:49:31 fw kernel: [267403.179840]   next_to_watch        

    2014:02:10-09:49:31 fw kernel: [267403.179840]   jiffies              

    2014:02:10-09:49:31 fw kernel: [267403.179840]   next_to_watch.status 

    2014:02:10-09:49:31 fw kernel: [267403.179840] MAC Status             

    2014:02:10-09:49:31 fw kernel: [267403.179840] PHY Status             

    2014:02:10-09:49:31 fw kernel: [267403.179840] PHY 1000BASE-T Status  

    2014:02:10-09:49:31 fw kernel: [267403.179840] PHY Extended Status    

    2014:02:10-09:49:31 fw kernel: [267403.179840] PCI Status             

    2014:02:10-09:49:33 fw kernel: [267405.177791] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-09:49:33 fw kernel: [267405.177791]   TDH                  

    2014:02:10-09:49:33 fw kernel: [267405.177791]   TDT                  

    2014:02:10-09:49:33 fw kernel: [267405.177791]   next_to_use          

    2014:02:10-09:49:33 fw kernel: [267405.177791]   next_to_clean        

    2014:02:10-09:49:33 fw kernel: [267405.177791] buffer_info[next_to_clean]:

    2014:02:10-09:49:33 fw kernel: [267405.177791]   time_stamp           

    2014:02:10-09:49:33 fw kernel: [267405.177791]   next_to_watch        

    2014:02:10-09:49:33 fw kernel: [267405.177791]   jiffies              

    2014:02:10-09:49:33 fw kernel: [267405.177791]   next_to_watch.status 

    2014:02:10-09:49:33 fw kernel: [267405.177791] MAC Status             

    2014:02:10-09:49:33 fw kernel: [267405.177791] PHY Status             

    2014:02:10-09:49:33 fw kernel: [267405.177791] PHY 1000BASE-T Status  

    2014:02:10-09:49:33 fw kernel: [267405.177791] PHY Extended Status    

    2014:02:10-09:49:33 fw kernel: [267405.177791] PCI Status             

    2014:02:10-09:49:35 fw kernel: [267407.175730] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-09:49:35 fw kernel: [267407.175730]   TDH                  

    2014:02:10-09:49:35 fw kernel: [267407.175730]   TDT                  

    2014:02:10-09:49:35 fw kernel: [267407.175730]   next_to_use          

    2014:02:10-09:49:35 fw kernel: [267407.175730]   next_to_clean        

    2014:02:10-09:49:35 fw kernel: [267407.175730] buffer_info[next_to_clean]:

    2014:02:10-09:49:35 fw kernel: [267407.175730]   time_stamp           

    2014:02:10-09:49:35 fw kernel: [267407.175730]   next_to_watch        

    2014:02:10-09:49:35 fw kernel: [267407.175730]   jiffies              

    2014:02:10-09:49:35 fw kernel: [267407.175730]   next_to_watch.status 

    2014:02:10-09:49:35 fw kernel: [267407.175730] MAC Status             

    2014:02:10-09:49:35 fw kernel: [267407.175730] PHY Status             

    2014:02:10-09:49:35 fw kernel: [267407.175730] PHY 1000BASE-T Status  

    2014:02:10-09:49:35 fw kernel: [267407.175730] PHY Extended Status    

    2014:02:10-09:49:35 fw kernel: [267407.175730] PCI Status             

    2014:02:10-09:49:37 fw kernel: [267409.174584] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:

    2014:02:10-09:49:37 fw kernel: [267409.174584]   TDH                  

    2014:02:10-09:49:37 fw kernel: [267409.174584]   TDT                  

    2014:02:10-09:49:37 fw kernel: [267409.174584]   next_to_use          

    2014:02:10-09:49:37 fw kernel: [267409.174584]   next_to_clean        

    2014:02:10-09:49:37 fw kernel: [267409.174584] buffer_info[next_to_clean]:

    2014:02:10-09:49:37 fw kernel: [267409.174584]   time_stamp           

    2014:02:10-09:49:37 fw kernel: [267409.174584]   next_to_watch        

    2014:02:10-09:49:37 fw kernel: [267409.174584]   jiffies              

    2014:02:10-09:49:37 fw kernel: [267409.174584]   next_to_watch.status 

    2014:02:10-09:49:37 fw kernel: [267409.174584] MAC Status             

    2014:02:10-09:49:37 fw kernel: [267409.174584] PHY Status             

    2014:02:10-09:49:37 fw kernel: [267409.174584] PHY 1000BASE-T Status  

    2014:02:10-09:49:37 fw kernel: [267409.174584] PHY Extended Status    

    2014:02:10-09:49:37 fw kernel: [267409.174584] PCI Status             

    2014:02:10-09:49:38 fw kernel: [267410.179702] e1000e 0000:00:19.0 eth1: Reset adapter unexpectedly

    2014:02:10-09:49:41 fw kernel: [267413.993514] e1000e: eth1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

    2014:02:10-15:07:12 fw kernel: [286444.482123] e1000e 0000:00:19.0 eth1: Detected Hardware Unit Hang:
  • 0
    Thanks for reporting. We are now tracking this as Mantis ID #30669
  • 0
    Hi Barry/Ian/Martin,

    I know this issue is here for a while. I thought would be fixed by the driver update in mantis id 29775 [ https://community.sophos.com/products/unified-threat-management/astaroorg/f/81/t/65355 ], which is already in the current ISO.
    @Ian can you please provide "lspci -tv" output and what kind of appliance you are using? I am gathering all the infos in the mantis id.

    Thanks guys for checking!
    Bianca
  • 0
    Hi guys,
    After doing some digging, the adapter reset could be caused by TSO (tcp segmentation offload) being enabled. This leads to memory corruption.
    Please run /sbin/ethtool -k ethX and check the status of:
    - TSO 
    - LRO/GRO 
    - ASPM 

    In the /etc/udev/rules.d/20-nic.rules you can find the commands for disabling tso/gro:
    /lib/udev/nic-disable-tso
    /lib/udev/nic-disable-gro

    Let us know how it goes. Many thanks,
    Bianca
  • 0 in reply to Tinkerbell
    Hi Bianca

    Short status:
    TSO  = OFF
    LRO  = OFF
    GRO  = ?
    ASPM = ?

    GOOGLE:\> network ASPM e1000e -> 1570 results [:O] 

    fw:/sbin/ethtool -k eth1 (e1000e)

    

    Features for eth1:

    rx-checksumming: on

    tx-checksumming: on

            tx-checksum-ipv4: off [fixed]

            tx-checksum-ip-generic: on

            tx-checksum-ipv6: off [fixed]

            tx-checksum-fcoe-crc: off [fixed]

            tx-checksum-sctp: off [fixed]

    scatter-gather: on

            tx-scatter-gather: on

            tx-scatter-gather-fraglist: off [fixed]

    tcp-segmentation-offload: off

            tx-tcp-segmentation: off [requested on]

            tx-tcp-ecn-segmentation: off [fixed]

            tx-tcp6-segmentation: off [requested on]

    udp-fragmentation-offload: off [fixed]

    generic-segmentation-offload: on

    generic-receive-offload: on

    large-receive-offload: off [fixed]

    rx-vlan-offload: on

    tx-vlan-offload: on

    ntuple-filters: off [fixed]

    receive-hashing: on

    highdma: on [fixed]

    rx-vlan-filter: off [fixed]

    vlan-challenged: off [fixed]

    tx-lockless: off [fixed]

    netns-local: off [fixed]

    tx-gso-robust: off [fixed]

    tx-fcoe-segmentation: off [fixed]

    fcoe-mtu: off [fixed]

    tx-nocache-copy: on

    loopback: off [fixed]

    rx-fcs: off

    rx-all: off


    And I don't have 20-nic.rules in /lib/udev/rules.d/



    // Martin
  • 0 in reply to Tinkerbell
    I know this issue is here for a while. I thought would be fixed by the driver update in mantis id 29775 [ https://community.sophos.com/products/unified-threat-management/astaroorg/f/81/t/65355 ], which is already in the current ISO.


    Hi Bianca,

    Are you saying I need to re-install from the 9.19x ISO, or is installing the up2dates after installing from the 9.165 ISO OK?

    Thanks,
    Barry
  • 0 in reply to BarryG
    Hi Barry,
    I built my two utms I was testing ips on from the latest ISO and both misbehaved.

    Bianca, I am logged in as root and can't get this stuff to run.
    No ethtool in /usr/sbin.
    While I have the 20-nic.rules in your specified directory, I can't make them execute. Permissions denied.

    I will connect a display and keyboard directly into the box and try again.
    My UTM that I am doing this on is
    Intel i3-4130 
    114gb ssd
    Onboard Intel ethernet controller
    Intel gigabit CT desktop in the expansion slot. 
    The motherboard is Gigabyte GA-Z87N-wifi mini itx with dual onboard NICs.

    8gb ram


    Ian

    I have attached 3 txt files with the output from the commands
  • 0 in reply to BarryG
    Hi Bianca,

    Are you saying I need to re-install from the 9.19x ISO, or is installing the up2dates after installing from the 9.165 ISO OK?

    Thanks,
    Barry


    The Intel driver updates are merged since 9.190.
  • 0 in reply to RFCat_vk_01
    Hi Barry,
    I built my two utms I was testing ips on from the latest ISO and both misbehaved.

    Bianca, I am logged in as root and can't get this stuff to run.
    No ethtool in /usr/sbin.
    While I have the 20-nic.rules in your specified directory, I can't make them execute. Permissions denied.

    I will connect a display and keyboard directly into the box and try again.
    My UTM that I am doing this on is
    Intel i3-4130 
    114gb ssd
    Onboard Intel ethernet controller
    Intel gigabit CT desktop in the expansion slot. 
    The motherboard is Gigabyte GA-Z87N-wifi mini itx with dual onboard NICs.

    8gb ram


    Ian

    I have attached 3 txt files with the output from the commands


    Hi Ian

    ethtool is located in /sbin/ethtool
    To make the 20-nic.rules exe you have do: chmod 755 20-nic.rules

    // Martin
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