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I heard there might be an upgrade to Sophos Central this weekend, including potentially to AP software. Is this true? If it is, has the upgrade taken place?
I continue to see devices on my network connected to WiFi long after leaving a room and in some cases, even hours after leaving my house... and I'm wondering if these upgrade might resolve these issues.
Thanks in advance for any information anyone can provide.
There was no new AP firmware image that was pushed this weekend.
With respect to the issue you are reporting, I have a couple of queries:
1. Are you referring to wireless clients page on Sophos Central?
2. Do you see clients in "Online" state, hours after leaving your house? Ideally, in the case of a client going out of coverage area, we wait for about 5 minutes before updating the status. Can you please check for the status indicator next to the client to determine if the users are online or offline?
In reply to Tejas Kashyap:
Thanks, was there an update to Sophos Central this weekend?
I'm referring to the WIRELESS---> DEVICES page.
Yes, I regularly see clients in "Online" state hours after leaving my house. The status next to these clients indicates "Online"/green.
In reply to Brent Hunter:
There were no changes from a wireless' perspective on Central. Can you please enable remote debugging for your account and create a support request for the above-mentioned issue? The status of clients should ideally change within 5 minutes.