Force Check-in machines?

Question

Is there a way to force update a machine via command prompt? When I click Update now button from the devices portal for a machine, nothing happens on the machine. Events don't show the machine trying to update and last activity shows was 2 hour ago.

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Gowtham Mani · Answer

Hi sabdul 
 This is the AutoUpdate service which run's as 'System User'. 
 Location: 
 32-bit - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe 
 64-bit - C:\Program Files (x86)\Sophos\AutoUpdate\Alsvc.exe 
 When the service first starts up it performs an update check to the CID. ALSvc.exe runs a scheduler that triggers scheduled updates. It provides an interface that allows an update to be started. 
 The following VBScript can be used to call an update via the service: 
 Dim objALC Set objALC = CreateObject("ActiveLinkClient.ClientUpdate.1") objALC.UpdateNow 1,1 
 Hope it helps.