Force Check-in machines?

Is there a way to force update a machine via command prompt? When I click Update now button from the devices portal for a machine, nothing happens on the machine. Events don't show the machine trying to update and last activity shows was 2 hour ago. 

  • Hi  

    This is the AutoUpdate service which run's as 'System User'.


    32-bit - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe

    64-bit - C:\Program Files (x86)\Sophos\AutoUpdate\Alsvc.exe 

    When the service first starts up it performs an update check to the CID.  ALSvc.exe runs a scheduler that triggers scheduled updates. It provides an interface that allows an update to be started.

    The following VBScript can be used to call an update via the service:

    Dim objALC
    Set objALC = CreateObject("ActiveLinkClient.ClientUpdate.1")
    objALC.UpdateNow 1,1

    Hope it helps.