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Chrome declares Sophos Anti-Virus as incompatible application

Is anyone else having Chrome report "Sophos Anti-Virus" as an incompatible application after a crash and do Sophos have any plans to address the issue?

A good write-up of the issue can be found here:

https://www.bleepingcomputer.com/news/google/google-chrome-showing-alerts-about-incompatible-applications/

 

Thanks,

Michael



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  • Hi Michael Gilmour,

    This is something that needs to be checked with Chrome as Sophos is behaving as expected injecting into chrome to monitor malicious activity. The following thread provides additional insight on the alert that you are seeing and the Chrome Dev has explained it in brief. At this point of time Chrome is just alerting the applications that are trying to inject into chrome and it doesn't block, so there is no degradation on the level of protection that we offer.

    Chrome -Incompatible applications alert

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support

    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

  • Hello

    We have many crash problems with Sophos Web Filtering and Chrome v71, only for local hosted site.

    very very slow... and after a few minutes, crash and no answer, no way to restart Chrome.

    W10 / Sophos 10.8 / Triton Endpoint

    We stopped the "Sophos Web Filter" (system name: swi_filter) and no more problem, so do you know about a known issue ?

    thanks

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  • Hello

    We have many crash problems with Sophos Web Filtering and Chrome v71, only for local hosted site.

    very very slow... and after a few minutes, crash and no answer, no way to restart Chrome.

    W10 / Sophos 10.8 / Triton Endpoint

    We stopped the "Sophos Web Filter" (system name: swi_filter) and no more problem, so do you know about a known issue ?

    thanks

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