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Unable to Open case for SG

DrewbleIT over 5 years ago

Access Denied

You don't have permission to access "secure2.sophos.com/.../describe-issue.aspx" on this server.

Reference #18.47781bb8.1534515982.1d9a1792

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Haridoss Sreenivasan over 5 years ago

Hi DrewbleIT

Are you still facing this issue? And, which location did you mention while creating the case?

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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DrewbleIT over 5 years ago in reply to Haridoss Sreenivasan

Good day!

I was in the UTM section. I ended up resolving the issue on my own so i haven't tried since.
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Haridoss Sreenivasan over 5 years ago in reply to DrewbleIT

Hi DrewbleIT

Good to hear the issue has been resolved. Please feel free reach us in case you need any assistance in the future.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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