Provide the ovpn file compatible with OpenVPN core 3.8+

Ovpn files generated by Sophos UTM contain the 'route-delay' option.
However, this option is not supported in OpenVPN core 3.8+, so you cannot import ovpn files unless you manually remove it.

The ovpn download section on the UserPortal mentioned "a compatible third-party OpenVPN client on Windows, MacOS, Linux, or other systems is available, it should also be compatible with the newer versions of OpenVPN".

And the SSL VPN configuration on iOS device, the link to OpenVPN Connect is provided that cannot import ovpn files.

Please provide the ovpn file compatible with the upgraded OpenVPN version.

RiMIC Member

Parents

Erick Jan 6 months ago

Hi RiMIC,

Thank you for reaching out to Sophos Community.

This would be a Feature Request.

Kindly reach out to Sophos Support/Partner to have this input to your Account. Also, kindly be advised for future reference to post your queries to UTM or Firewall Forum for better visibility, as the current page is for Product Documentation Feedback.

Also kindly see the below post with the same query.

OpenVPN SSL VPN Configuration gives error: Unsported Options "route delay 4"
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RiMIC Member 6 months ago in reply to Erick Jan

Hi Erick,

Thank you for your advice.

We had already contacted technical support and opened a case.
The case agent instructed us to submit feature requests here.

We are monitoring the link you provided, and the devices of our important customers have already been addressed.
We will patiently await for this issue to be resolved in a future Up2Date.
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RiMIC Member 6 months ago in reply to Erick Jan

Hi Erick,

Thank you for your advice.

We had already contacted technical support and opened a case.
The case agent instructed us to submit feature requests here.

We are monitoring the link you provided, and the devices of our important customers have already been addressed.
We will patiently await for this issue to be resolved in a future Up2Date.
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Children

emmosophos 6 months ago in reply to RiMIC Member

Hello there,

Sophos is aware of this error and plans to work on fixing this in the upcoming v19.5MR4 and v20.0MR1.

Additionally, can you share the Case ID you opened with us?

Regards,
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Erick Jan 6 months ago in reply to RiMIC Member

Hi RiMIC,

In addition, you may check the following workaround.

Sophos Firewall: Temporary Fix OpenVPN (3.4.0) Unsupported Options error
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WaqqasToor 5 months ago in reply to emmosophos

Might be a dumb question. Does v20.0MR1 come before or after 20.0.0 GA-Build222. In 20.0.0 GA-Build222 it is not fixed.
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