It needs to be clearer that you need to set the region in the GUI before joining the access point to central
Hi Jamie Minter ,After speaking to the Product Manager, it looks like our documentation is correct: https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=wireless-AP#country-setting
When you set up an access point in Sophos Central, it will use its default pre-configured location.Once registered, you'll need to add the access point to a site to change its location. Instructions on how to create a site are available here: https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=wireless-sites-create
Hope that helps,Rémi