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Problems Accessing SSVM Logs Share

Is anybody else having trouble getting into the logs share on the new SSVM?

At first I thought I maybe I'd mistyped the password during the setup, but I can log onto the Security VM console using Sophos / password without any problems. I've gone through every variation of the username that I can think of .\sophos, HOSTNAME\sophos, IPADDRESS\sophos, sophos@IPADDRESS, sophos@HOSTNAME all with no success.

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0 MarkToshack over 7 years ago

Hello Gavin Swift

Sounds like a samba/SMB issue, could you send in the samba logs to support to see if there are any errors, possibly need to up to log level to get anything useful

In order to get logs:

1. On the SVM run Sudo /opt/sophox/logcollector/diagnose

2 .Use WinSCP to copy the files tar file from /logs
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0 Gavin Swift over 7 years ago in reply to MarkToshack

Thanks Mark, I've generated them now and fired them off to support.
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0 Gavin Swift over 7 years ago in reply to MarkToshack

Thanks Mark, I've generated them now and fired them off to support.
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