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Problems Accessing SSVM Logs Share

Gavin Swift

Is anybody else having trouble getting into the logs share on the new SSVM?

At first I thought I maybe I'd mistyped the password during the setup, but I can log onto the Security VM console using Sophos / password without any problems.  I've gone through every variation of the username that I can think of .\sophos, HOSTNAME\sophos, IPADDRESS\sophos, sophos@IPADDRESS, sophos@HOSTNAME all with no success.



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    Hello

    Sounds like a samba/SMB issue, could you send in the samba logs to support to see if there are any errors, possibly need to up to log level to get anything useful

    In order to get logs:

    1. On the SVM run Sudo /opt/sophox/logcollector/diagnose

    2 .Use WinSCP to copy the files tar file from /logs

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  • 0

    Hello

    Sounds like a samba/SMB issue, could you send in the samba logs to support to see if there are any errors, possibly need to up to log level to get anything useful

    In order to get logs:

    1. On the SVM run Sudo /opt/sophox/logcollector/diagnose

    2 .Use WinSCP to copy the files tar file from /logs

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