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SEC 5.4 install

ok so gone to install SEC 5.4 and its telling me that i have encryption installed ???

now i thought ok maybe its the tamper protection the wasnt switched on but i reset it anyway. any ideas because im out. we dont use drive or any form of encryption on any of out computers.

thanks kurt.



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  • I got it to work [:D]

    I stopped the Sophos encryption service. Started the windows installer service.

    Ran msiexec /i Server64.msi REMOVE=Encryption in elevated command prompt

    Seems to have uninstalled.

  • Morning all

    well after a weekend away from it i came to the same thought as Jamie just turn off the dam service and hay presto it ran.

    so now im going to try the update and see where i get to.

    Kurt.

  • well that lasted long. 5.4 wont install failing on the database msi with error code 1603 in the bootstrapper.

  • Hello Kurt,

    the actual cause is in the product specific log (Sophos_Database64msi...).
    BTW: How did you get it to install on D:?

    Christian

  • Morning Christian

    when i ran the original install i just told the installer to install in a folder i had setup on the D: drive and its still there now.

    Ok so here is tho log from the server if iv read it right its tilling me that my OS is wrong. but iv check this and 2008R2 is still support so it shouldn't fail.

    === Verbose logging started: 03/05/2016 09:57:55 Build type: SHIP UNICODE 5.00.7600.00 Calling process: D:\Sophos\sec 5.4\ServerInstaller\Setup.exe ===
    MSI (c) (D0:00) [09:57:55:895]: Resetting cached policy values
    MSI (c) (D0:00) [09:57:55:896]: Machine policy value 'Debug' is 0
    MSI (c) (D0:00) [09:57:55:896]: ******* RunEngine:
    ******* Product: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    ******* Action: 
    ******* CommandLine: **********
    MSI (c) (D0:00) [09:57:55:896]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (D0:00) [09:57:55:898]: Grabbed execution mutex.
    MSI (c) (D0:00) [09:57:55:969]: Cloaking enabled.
    MSI (c) (D0:00) [09:57:55:969]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (D0:00) [09:57:55:973]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (F0:04) [09:57:55:984]: Running installation inside multi-package transaction D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    MSI (s) (F0:04) [09:57:55:984]: Grabbed execution mutex.
    MSI (s) (F0:40) [09:57:56:003]: Resetting cached policy values
    MSI (s) (F0:40) [09:57:56:003]: Machine policy value 'Debug' is 0
    MSI (s) (F0:40) [09:57:56:003]: ******* RunEngine:
    ******* Product: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    ******* Action: 
    ******* CommandLine: **********
    MSI (s) (F0:40) [09:57:56:003]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (F0:40) [09:57:56:007]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (F0:40) [09:57:56:008]: File will have security applied from OpCode.
    MSI (s) (F0:40) [09:57:56:013]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Sophos\sec 5.4\ServerInstaller\Database64.msi' against software restriction policy
    MSI (s) (F0:40) [09:57:56:013]: SOFTWARE RESTRICTION POLICY: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi has a digital signature
    MSI (s) (F0:40) [09:57:56:044]: SOFTWARE RESTRICTION POLICY: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (F0:40) [09:57:56:044]: End dialog not enabled
    MSI (s) (F0:40) [09:57:56:044]: Original package ==> D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    MSI (s) (F0:40) [09:57:56:044]: Package we're running from ==> C:\Windows\Installer\13341558.msi
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'.
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (F0:40) [09:57:56:052]: MSCOREE not loaded loading copy from system32
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'TransformsSecure' is 1
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisablePatch' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (F0:40) [09:57:56:054]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'.
    MSI (s) (F0:40) [09:57:56:054]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (F0:40) [09:57:56:054]: Transforms are not secure.
    MSI (s) (F0:40) [09:57:56:054]: Note: 1: 2205 2: 3: Control 
    MSI (s) (F0:40) [09:57:56:054]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\ProgramData\Sophos\Management Installer\Sophos_Database64msi 03-05-2016 09_57_55.log'.
    MSI (s) (F0:40) [09:57:56:054]: Command Line: DATABASE_SERVERNAME=(local)\SOPHOS DATABASE_USERNAME=SophosManagement DATABASE_USERNAMEDOMAIN=VOSPERS INSTALLDIR=D:\Sophos\Sophos ADDLOCAL=Core UPGRADE=1 REBOOT=ReallySuppress ENCDBVERSION=52 CURRENTDIRECTORY=D:\Sophos\sec 5.4\ServerInstaller CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=20432 
    MSI (s) (F0:40) [09:57:56:054]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{EB5B8BD0-D496-4A12-A855-C55BD34ABAD3}'.
    MSI (s) (F0:40) [09:57:56:054]: Product Code passed to Engine.Initialize: ''
    MSI (s) (F0:40) [09:57:56:054]: Product Code from property table before transforms: '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'
    MSI (s) (F0:40) [09:57:56:054]: Product Code from property table after transforms: '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'
    MSI (s) (F0:40) [09:57:56:054]: Product not registered: beginning first-time install
    MSI (s) (F0:40) [09:57:56:054]: Product {0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983} is not managed.
    MSI (s) (F0:40) [09:57:56:055]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (F0:40) [09:57:56:055]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (F0:40) [09:57:56:055]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (F0:40) [09:57:56:055]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (F0:40) [09:57:56:055]: Adding new sources is allowed.
    MSI (s) (F0:40) [09:57:56:055]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:055]: Package name extracted from package path: 'Database64.msi'
    MSI (s) (F0:40) [09:57:56:055]: Package to be registered: 'Database64.msi'
    MSI (s) (F0:40) [09:57:56:056]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'DisableMsi' is 1
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'AlwaysInstallElevated' is 1
    MSI (s) (F0:40) [09:57:56:056]: User policy value 'AlwaysInstallElevated' is 1
    MSI (s) (F0:40) [09:57:56:056]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (F0:40) [09:57:56:056]: Running product '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}' with elevated privileges: Product is assigned.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_SERVERNAME property. Its value is '(local)\SOPHOS'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_USERNAME property. Its value is 'SophosManagement'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_USERNAMEDOMAIN property. Its value is 'VOSPERS'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'D:\Sophos\Sophos'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'Core'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding UPGRADE property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding ENCDBVERSION property. Its value is '52'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'D:\Sophos\sec 5.4\ServerInstaller'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '20432'.
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (F0:40) [09:57:56:056]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: TRANSFORMS property is now: 
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'.
    MSI (s) (F0:40) [09:57:56:057]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming
    MSI (s) (F0:40) [09:57:56:058]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Favorites
    MSI (s) (F0:40) [09:57:56:059]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (F0:40) [09:57:56:059]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Documents
    MSI (s) (F0:40) [09:57:56:060]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (F0:40) [09:57:56:061]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (F0:40) [09:57:56:062]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Local
    MSI (s) (F0:40) [09:57:56:064]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Pictures
    MSI (s) (F0:40) [09:57:56:066]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (F0:40) [09:57:56:067]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (F0:40) [09:57:56:067]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (F0:40) [09:57:56:068]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (F0:40) [09:57:56:069]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (F0:40) [09:57:56:070]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (F0:40) [09:57:56:071]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (F0:40) [09:57:56:072]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (F0:40) [09:57:56:073]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (F0:40) [09:57:56:073]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Desktop
    MSI (s) (F0:40) [09:57:56:074]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (F0:40) [09:57:56:074]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (F0:40) [09:57:56:075]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
    MSI (s) (F0:40) [09:57:56:077]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\13341558.msi'.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'D:\Sophos\sec 5.4\ServerInstaller\Database64.msi'.
    MSI (s) (F0:40) [09:57:56:077]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (F0:40) [09:57:56:077]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
    MSI (s) (F0:40) [09:57:56:077]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 2205 2: 3: PatchPackage 
    MSI (s) (F0:40) [09:57:56:077]: Machine policy value 'DisableRollback' is 0
    MSI (s) (F0:40) [09:57:56:077]: User policy value 'DisableRollback' is 0
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 03/05/2016 09:57:56 ===
    MSI (s) (F0:40) [09:57:56:078]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:078]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (F0:40) [09:57:56:078]: Doing action: INSTALL
    MSI (s) (F0:40) [09:57:56:078]: Note: 1: 2205 2: 3: ActionText 
    Action start 09:57:56: INSTALL.
    MSI (s) (F0:40) [09:57:56:078]: Running ExecuteSequence
    MSI (s) (F0:40) [09:57:56:078]: Doing action: FindRelatedProducts
    MSI (s) (F0:40) [09:57:56:078]: Note: 1: 2205 2: 3: ActionText 
    Action start 09:57:56: FindRelatedProducts.
    MSI (s) (F0:40) [09:57:56:079]: PROPERTY CHANGE: Adding SEC52 property. Its value is '{E3C70B2C-0549-4F4C-87BE-B3D0EBDDAF26}'.
    MSI (s) (F0:40) [09:57:56:080]: Doing action: SaveDatabaseServerNameValue
    MSI (s) (F0:40) [09:57:56:080]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: FindRelatedProducts. Return value 1.
    MSI (s) (F0:40) [09:57:56:080]: PROPERTY CHANGE: Adding COMMANDLINE_DATABASE_SERVERNAME property. Its value is '(local)\SOPHOS'.
    Action start 09:57:56: SaveDatabaseServerNameValue.
    MSI (s) (F0:40) [09:57:56:080]: Doing action: AppSearch
    MSI (s) (F0:40) [09:57:56:080]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: SaveDatabaseServerNameValue. Return value 1.
    Action start 09:57:56: AppSearch.
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2262 2: Signature 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983} 3: 2 
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2262 2: Signature 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:081]: Doing action: SetDatabaseServerNameFromCommandLineValue
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: AppSearch. Return value 1.
    Action start 09:57:56: SetDatabaseServerNameFromCommandLineValue.
    MSI (s) (F0:40) [09:57:56:081]: Doing action: LaunchConditions
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: SetDatabaseServerNameFromCommandLineValue. Return value 1.
    Action start 09:57:56: LaunchConditions.
    MSI (s) (F0:40) [09:57:56:083]: Product: Sophos Management Database -- The operating system is not supported by Sophos Management Database.

    Action ended 09:57:56: LaunchConditions. Return value 3.
    Action ended 09:57:56: INSTALL. Return value 3.
    Property(S): UpgradeCode = {08E326E6-FAB9-47E7-AC60-FF4063FA6015}
    Property(S): DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): COMMANDLINE_DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): CreateUser = **********
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): INSTALLDIR = D:\Sophos\Sophos
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): VersionNT = 601
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Limited
    Property(S): ProductCode = {0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Sophos Management Database
    Property(S): ProductVersion = 5.4.0
    Property(S): ALLUSERS = 1
    Property(S): ARPCOMMENTS = The Sophos database used to store security status data.
    Property(S): ARPCONTACT = Technical Support Department
    Property(S): ARPPRODUCTICON = ARPIcon.ico
    Property(S): ARPHELPLINK = http://www.sophos.com/support
    Property(S): ARPURLINFOABOUT = http://www.sophos.com
    Property(S): ARPURLUPDATEINFO = www.sophos.com/.../updates
    Property(S): ARPHELPTELEPHONE = www.sophos.com/.../contacting
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1
    Property(S): BuildReference = 201770
    Property(S): ProductFullVersion = 5.4.0.865
    Property(S): RestartManagerOption = CloseRestart
    Property(S): EXECUTEMODE = S
    Property(S): MSIRESTARTMANAGERCONTROL = Disable
    Property(S): CREATE_DATABASES = 1
    Property(S): SecureCustomProperties = CMV1;CMV2;EM_CONSOLE;EM_LIBRARY;FOUNDATION_CONSOLE;RSRBTCONFIG;RSRBTHDC;RSRBTROC;SBE1_CONSOLE;SBE1_SERVER;SBE20;SCC40;SEC_NEW_32CONSOLE_FOUND;SEC_NEW_32SERVER_FOUND;SEC_NEW_64CONSOLE_FOUND;SEC_NEW_64SERVER_FOUND;SEC_NEW_DB_FOUND;SEC1_CONSOLE;SEC1_SERVER;SEC20;SEC30;SEC40;SEC50;SEC51;SEC52
    Property(S): MsiHiddenProperties = CreateUser
    Property(S): SEC52 = {E3C70B2C-0549-4F4C-87BE-B3D0EBDDAF26}
    Property(S): MsiLogFileLocation = C:\ProgramData\Sophos\Management Installer\Sophos_Database64msi 03-05-2016 09_57_55.log
    Property(S): PackageCode = {EB5B8BD0-D496-4A12-A855-C55BD34ABAD3}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): DATABASE_USERNAME = SophosManagement
    Property(S): DATABASE_USERNAMEDOMAIN = VOSPERS
    Property(S): ADDLOCAL = Core
    Property(S): UPGRADE = 1
    Property(S): REBOOT = ReallySuppress
    Property(S): ENCDBVERSION = 52
    Property(S): CURRENTDIRECTORY = D:\Sophos\sec 5.4\ServerInstaller
    Property(S): CLIENTUILEVEL = 3
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTPROCESSID = 20432
    Property(S): MsiSystemRebootPending = 1
    Property(S): VersionDatabase = 301
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7600
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 3
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): TerminalServer = 1
    Property(S): TempFolder = C:\Users\ADMINI~1.VOS\AppData\Local\Temp\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\administrator.VOSPERS\Favorites\
    Property(S): NetHoodFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\administrator.VOSPERS\Documents\
    Property(S): PrintHoodFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\Users\administrator.VOSPERS\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\administrator.VOSPERS\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 12275
    Property(S): VirtualMemory = 16848
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = Administrator
    Property(S): UserSID = S-1-5-21-3339400523-3972833920-2009282029-500
    Property(S): UserLanguageID = 2057
    Property(S): ComputerName = 01ACCT_SERVER
    Property(S): SystemLanguageID = 2057
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 19
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 09:57:56
    Property(S): Date = 03/05/2016
    Property(S): MsiNetAssemblySupport = 4.0.30319.34209
    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): USERNAME = Windows User
    Property(S): DATABASE = C:\Windows\Installer\13341558.msi
    Property(S): OriginalDatabase = D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    Property(S): UILevel = 2
    Property(S): Preselected = 1
    Property(S): ACTION = INSTALL
    MSI (s) (F0:40) [09:57:56:092]: Note: 1: 1708 
    MSI (s) (F0:40) [09:57:56:092]: Product: Sophos Management Database -- Installation failed.

    MSI (s) (F0:40) [09:57:56:093]: Windows Installer installed the product. Product Name: Sophos Management Database. Product Version: 5.4.0. Product Language: 1033. Manufacturer: Sophos Limited. Installation success or error status: 1603.

    MSI (s) (F0:40) [09:57:56:093]: Deferring clean up of packages/files, if any exist
    MSI (s) (F0:40) [09:57:56:094]: MainEngineThread is returning 1603
    MSI (s) (F0:04) [09:57:56:094]: No System Restore sequence number for this installation.
    === Logging stopped: 03/05/2016 09:57:56 ===
    MSI (s) (F0:04) [09:57:56:094]: User policy value 'DisableRollback' is 0
    MSI (s) (F0:04) [09:57:56:094]: Machine policy value 'DisableRollback' is 0
    MSI (s) (F0:04) [09:57:56:094]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (F0:04) [09:57:56:094]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (F0:04) [09:57:56:094]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (F0:04) [09:57:56:095]: Restoring environment variables
    MSI (c) (D0:00) [09:57:56:095]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (D0:00) [09:57:56:096]: MainEngineThread is returning 1603
    === Verbose logging stopped: 03/05/2016 09:57:56 ===

    Kurt.

Reply
  • Morning Christian

    when i ran the original install i just told the installer to install in a folder i had setup on the D: drive and its still there now.

    Ok so here is tho log from the server if iv read it right its tilling me that my OS is wrong. but iv check this and 2008R2 is still support so it shouldn't fail.

    === Verbose logging started: 03/05/2016 09:57:55 Build type: SHIP UNICODE 5.00.7600.00 Calling process: D:\Sophos\sec 5.4\ServerInstaller\Setup.exe ===
    MSI (c) (D0:00) [09:57:55:895]: Resetting cached policy values
    MSI (c) (D0:00) [09:57:55:896]: Machine policy value 'Debug' is 0
    MSI (c) (D0:00) [09:57:55:896]: ******* RunEngine:
    ******* Product: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    ******* Action: 
    ******* CommandLine: **********
    MSI (c) (D0:00) [09:57:55:896]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (D0:00) [09:57:55:898]: Grabbed execution mutex.
    MSI (c) (D0:00) [09:57:55:969]: Cloaking enabled.
    MSI (c) (D0:00) [09:57:55:969]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (D0:00) [09:57:55:973]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (F0:04) [09:57:55:984]: Running installation inside multi-package transaction D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    MSI (s) (F0:04) [09:57:55:984]: Grabbed execution mutex.
    MSI (s) (F0:40) [09:57:56:003]: Resetting cached policy values
    MSI (s) (F0:40) [09:57:56:003]: Machine policy value 'Debug' is 0
    MSI (s) (F0:40) [09:57:56:003]: ******* RunEngine:
    ******* Product: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    ******* Action: 
    ******* CommandLine: **********
    MSI (s) (F0:40) [09:57:56:003]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (F0:40) [09:57:56:007]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (F0:40) [09:57:56:008]: File will have security applied from OpCode.
    MSI (s) (F0:40) [09:57:56:013]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Sophos\sec 5.4\ServerInstaller\Database64.msi' against software restriction policy
    MSI (s) (F0:40) [09:57:56:013]: SOFTWARE RESTRICTION POLICY: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi has a digital signature
    MSI (s) (F0:40) [09:57:56:044]: SOFTWARE RESTRICTION POLICY: D:\Sophos\sec 5.4\ServerInstaller\Database64.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (F0:40) [09:57:56:044]: End dialog not enabled
    MSI (s) (F0:40) [09:57:56:044]: Original package ==> D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    MSI (s) (F0:40) [09:57:56:044]: Package we're running from ==> C:\Windows\Installer\13341558.msi
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'.
    MSI (s) (F0:40) [09:57:56:045]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (F0:40) [09:57:56:052]: MSCOREE not loaded loading copy from system32
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'TransformsSecure' is 1
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisablePatch' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (F0:40) [09:57:56:054]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (F0:40) [09:57:56:054]: APPCOMPAT: looking for appcompat database entry with ProductCode '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'.
    MSI (s) (F0:40) [09:57:56:054]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (F0:40) [09:57:56:054]: Transforms are not secure.
    MSI (s) (F0:40) [09:57:56:054]: Note: 1: 2205 2: 3: Control 
    MSI (s) (F0:40) [09:57:56:054]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\ProgramData\Sophos\Management Installer\Sophos_Database64msi 03-05-2016 09_57_55.log'.
    MSI (s) (F0:40) [09:57:56:054]: Command Line: DATABASE_SERVERNAME=(local)\SOPHOS DATABASE_USERNAME=SophosManagement DATABASE_USERNAMEDOMAIN=VOSPERS INSTALLDIR=D:\Sophos\Sophos ADDLOCAL=Core UPGRADE=1 REBOOT=ReallySuppress ENCDBVERSION=52 CURRENTDIRECTORY=D:\Sophos\sec 5.4\ServerInstaller CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=20432 
    MSI (s) (F0:40) [09:57:56:054]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{EB5B8BD0-D496-4A12-A855-C55BD34ABAD3}'.
    MSI (s) (F0:40) [09:57:56:054]: Product Code passed to Engine.Initialize: ''
    MSI (s) (F0:40) [09:57:56:054]: Product Code from property table before transforms: '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'
    MSI (s) (F0:40) [09:57:56:054]: Product Code from property table after transforms: '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}'
    MSI (s) (F0:40) [09:57:56:054]: Product not registered: beginning first-time install
    MSI (s) (F0:40) [09:57:56:054]: Product {0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983} is not managed.
    MSI (s) (F0:40) [09:57:56:055]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (F0:40) [09:57:56:055]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (F0:40) [09:57:56:055]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (F0:40) [09:57:56:055]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (F0:40) [09:57:56:055]: Adding new sources is allowed.
    MSI (s) (F0:40) [09:57:56:055]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:055]: Package name extracted from package path: 'Database64.msi'
    MSI (s) (F0:40) [09:57:56:055]: Package to be registered: 'Database64.msi'
    MSI (s) (F0:40) [09:57:56:056]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'DisableMsi' is 1
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'AlwaysInstallElevated' is 1
    MSI (s) (F0:40) [09:57:56:056]: User policy value 'AlwaysInstallElevated' is 1
    MSI (s) (F0:40) [09:57:56:056]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (F0:40) [09:57:56:056]: Running product '{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}' with elevated privileges: Product is assigned.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_SERVERNAME property. Its value is '(local)\SOPHOS'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_USERNAME property. Its value is 'SophosManagement'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding DATABASE_USERNAMEDOMAIN property. Its value is 'VOSPERS'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'D:\Sophos\Sophos'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding ADDLOCAL property. Its value is 'Core'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding UPGRADE property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding ENCDBVERSION property. Its value is '52'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'D:\Sophos\sec 5.4\ServerInstaller'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '20432'.
    MSI (s) (F0:40) [09:57:56:056]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (F0:40) [09:57:56:056]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:056]: TRANSFORMS property is now: 
    MSI (s) (F0:40) [09:57:56:056]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '301'.
    MSI (s) (F0:40) [09:57:56:057]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming
    MSI (s) (F0:40) [09:57:56:058]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Favorites
    MSI (s) (F0:40) [09:57:56:059]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (F0:40) [09:57:56:059]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Documents
    MSI (s) (F0:40) [09:57:56:060]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (F0:40) [09:57:56:061]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (F0:40) [09:57:56:062]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (F0:40) [09:57:56:063]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Local
    MSI (s) (F0:40) [09:57:56:064]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Pictures
    MSI (s) (F0:40) [09:57:56:066]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (F0:40) [09:57:56:067]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (F0:40) [09:57:56:067]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (F0:40) [09:57:56:068]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (F0:40) [09:57:56:069]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (F0:40) [09:57:56:070]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (F0:40) [09:57:56:071]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (F0:40) [09:57:56:072]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (F0:40) [09:57:56:073]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (F0:40) [09:57:56:073]: SHELL32::SHGetFolderPath returned: C:\Users\administrator.VOSPERS\Desktop
    MSI (s) (F0:40) [09:57:56:074]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (F0:40) [09:57:56:074]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (F0:40) [09:57:56:075]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
    MSI (s) (F0:40) [09:57:56:077]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\13341558.msi'.
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'D:\Sophos\sec 5.4\ServerInstaller\Database64.msi'.
    MSI (s) (F0:40) [09:57:56:077]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (F0:40) [09:57:56:077]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
    MSI (s) (F0:40) [09:57:56:077]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (F0:40) [09:57:56:077]: Note: 1: 2205 2: 3: PatchPackage 
    MSI (s) (F0:40) [09:57:56:077]: Machine policy value 'DisableRollback' is 0
    MSI (s) (F0:40) [09:57:56:077]: User policy value 'DisableRollback' is 0
    MSI (s) (F0:40) [09:57:56:077]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 03/05/2016 09:57:56 ===
    MSI (s) (F0:40) [09:57:56:078]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'.
    MSI (s) (F0:40) [09:57:56:078]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (F0:40) [09:57:56:078]: Doing action: INSTALL
    MSI (s) (F0:40) [09:57:56:078]: Note: 1: 2205 2: 3: ActionText 
    Action start 09:57:56: INSTALL.
    MSI (s) (F0:40) [09:57:56:078]: Running ExecuteSequence
    MSI (s) (F0:40) [09:57:56:078]: Doing action: FindRelatedProducts
    MSI (s) (F0:40) [09:57:56:078]: Note: 1: 2205 2: 3: ActionText 
    Action start 09:57:56: FindRelatedProducts.
    MSI (s) (F0:40) [09:57:56:079]: PROPERTY CHANGE: Adding SEC52 property. Its value is '{E3C70B2C-0549-4F4C-87BE-B3D0EBDDAF26}'.
    MSI (s) (F0:40) [09:57:56:080]: Doing action: SaveDatabaseServerNameValue
    MSI (s) (F0:40) [09:57:56:080]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: FindRelatedProducts. Return value 1.
    MSI (s) (F0:40) [09:57:56:080]: PROPERTY CHANGE: Adding COMMANDLINE_DATABASE_SERVERNAME property. Its value is '(local)\SOPHOS'.
    Action start 09:57:56: SaveDatabaseServerNameValue.
    MSI (s) (F0:40) [09:57:56:080]: Doing action: AppSearch
    MSI (s) (F0:40) [09:57:56:080]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: SaveDatabaseServerNameValue. Return value 1.
    Action start 09:57:56: AppSearch.
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2262 2: Signature 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983} 3: 2 
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2262 2: Signature 3: -2147287038 
    MSI (s) (F0:40) [09:57:56:081]: Doing action: SetDatabaseServerNameFromCommandLineValue
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: AppSearch. Return value 1.
    Action start 09:57:56: SetDatabaseServerNameFromCommandLineValue.
    MSI (s) (F0:40) [09:57:56:081]: Doing action: LaunchConditions
    MSI (s) (F0:40) [09:57:56:081]: Note: 1: 2205 2: 3: ActionText 
    Action ended 09:57:56: SetDatabaseServerNameFromCommandLineValue. Return value 1.
    Action start 09:57:56: LaunchConditions.
    MSI (s) (F0:40) [09:57:56:083]: Product: Sophos Management Database -- The operating system is not supported by Sophos Management Database.

    Action ended 09:57:56: LaunchConditions. Return value 3.
    Action ended 09:57:56: INSTALL. Return value 3.
    Property(S): UpgradeCode = {08E326E6-FAB9-47E7-AC60-FF4063FA6015}
    Property(S): DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): COMMANDLINE_DATABASE_SERVERNAME = (local)\SOPHOS
    Property(S): CreateUser = **********
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): INSTALLDIR = D:\Sophos\Sophos
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): VersionNT = 601
    Property(S): Privileged = 1
    Property(S): Manufacturer = Sophos Limited
    Property(S): ProductCode = {0E16412A-7A5C-4BAD-BAF8-9CCD7D8C9983}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = Sophos Management Database
    Property(S): ProductVersion = 5.4.0
    Property(S): ALLUSERS = 1
    Property(S): ARPCOMMENTS = The Sophos database used to store security status data.
    Property(S): ARPCONTACT = Technical Support Department
    Property(S): ARPPRODUCTICON = ARPIcon.ico
    Property(S): ARPHELPLINK = http://www.sophos.com/support
    Property(S): ARPURLINFOABOUT = http://www.sophos.com
    Property(S): ARPURLUPDATEINFO = www.sophos.com/.../updates
    Property(S): ARPHELPTELEPHONE = www.sophos.com/.../contacting
    Property(S): ARPNOMODIFY = 1
    Property(S): ARPNOREPAIR = 1
    Property(S): BuildReference = 201770
    Property(S): ProductFullVersion = 5.4.0.865
    Property(S): RestartManagerOption = CloseRestart
    Property(S): EXECUTEMODE = S
    Property(S): MSIRESTARTMANAGERCONTROL = Disable
    Property(S): CREATE_DATABASES = 1
    Property(S): SecureCustomProperties = CMV1;CMV2;EM_CONSOLE;EM_LIBRARY;FOUNDATION_CONSOLE;RSRBTCONFIG;RSRBTHDC;RSRBTROC;SBE1_CONSOLE;SBE1_SERVER;SBE20;SCC40;SEC_NEW_32CONSOLE_FOUND;SEC_NEW_32SERVER_FOUND;SEC_NEW_64CONSOLE_FOUND;SEC_NEW_64SERVER_FOUND;SEC_NEW_DB_FOUND;SEC1_CONSOLE;SEC1_SERVER;SEC20;SEC30;SEC40;SEC50;SEC51;SEC52
    Property(S): MsiHiddenProperties = CreateUser
    Property(S): SEC52 = {E3C70B2C-0549-4F4C-87BE-B3D0EBDDAF26}
    Property(S): MsiLogFileLocation = C:\ProgramData\Sophos\Management Installer\Sophos_Database64msi 03-05-2016 09_57_55.log
    Property(S): PackageCode = {EB5B8BD0-D496-4A12-A855-C55BD34ABAD3}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): DATABASE_USERNAME = SophosManagement
    Property(S): DATABASE_USERNAMEDOMAIN = VOSPERS
    Property(S): ADDLOCAL = Core
    Property(S): UPGRADE = 1
    Property(S): REBOOT = ReallySuppress
    Property(S): ENCDBVERSION = 52
    Property(S): CURRENTDIRECTORY = D:\Sophos\sec 5.4\ServerInstaller
    Property(S): CLIENTUILEVEL = 3
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTPROCESSID = 20432
    Property(S): MsiSystemRebootPending = 1
    Property(S): VersionDatabase = 301
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT64 = 601
    Property(S): WindowsBuild = 7600
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 3
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): TerminalServer = 1
    Property(S): TempFolder = C:\Users\ADMINI~1.VOS\AppData\Local\Temp\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): AppDataFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\administrator.VOSPERS\Favorites\
    Property(S): NetHoodFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\administrator.VOSPERS\Documents\
    Property(S): PrintHoodFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\administrator.VOSPERS\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): LocalAppDataFolder = C:\Users\administrator.VOSPERS\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\administrator.VOSPERS\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 12275
    Property(S): VirtualMemory = 16848
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = Administrator
    Property(S): UserSID = S-1-5-21-3339400523-3972833920-2009282029-500
    Property(S): UserLanguageID = 2057
    Property(S): ComputerName = 01ACCT_SERVER
    Property(S): SystemLanguageID = 2057
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 19
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 09:57:56
    Property(S): Date = 03/05/2016
    Property(S): MsiNetAssemblySupport = 4.0.30319.34209
    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): USERNAME = Windows User
    Property(S): DATABASE = C:\Windows\Installer\13341558.msi
    Property(S): OriginalDatabase = D:\Sophos\sec 5.4\ServerInstaller\Database64.msi
    Property(S): UILevel = 2
    Property(S): Preselected = 1
    Property(S): ACTION = INSTALL
    MSI (s) (F0:40) [09:57:56:092]: Note: 1: 1708 
    MSI (s) (F0:40) [09:57:56:092]: Product: Sophos Management Database -- Installation failed.

    MSI (s) (F0:40) [09:57:56:093]: Windows Installer installed the product. Product Name: Sophos Management Database. Product Version: 5.4.0. Product Language: 1033. Manufacturer: Sophos Limited. Installation success or error status: 1603.

    MSI (s) (F0:40) [09:57:56:093]: Deferring clean up of packages/files, if any exist
    MSI (s) (F0:40) [09:57:56:094]: MainEngineThread is returning 1603
    MSI (s) (F0:04) [09:57:56:094]: No System Restore sequence number for this installation.
    === Logging stopped: 03/05/2016 09:57:56 ===
    MSI (s) (F0:04) [09:57:56:094]: User policy value 'DisableRollback' is 0
    MSI (s) (F0:04) [09:57:56:094]: Machine policy value 'DisableRollback' is 0
    MSI (s) (F0:04) [09:57:56:094]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (F0:04) [09:57:56:094]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (F0:04) [09:57:56:094]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (F0:04) [09:57:56:095]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (F0:04) [09:57:56:095]: Restoring environment variables
    MSI (c) (D0:00) [09:57:56:095]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (D0:00) [09:57:56:096]: MainEngineThread is returning 1603
    === Verbose logging stopped: 03/05/2016 09:57:56 ===

    Kurt.

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