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Sophos Entferprise Console - Update issues

We are running Sophos Enterprise Console version 5.2.1.197 and we are having a message popping up saying that it has not been upgrded since 02 September 2014 at 11:29. When looking under the upgrade manager tab, it shows that it last checked for an update at 11:53:49 on the 02/09/2014 however many times I have told it to update manually since then.

Also on the Endpoint fronts the Enterprise Console is showing that 71 of our Computers are out of date, however when checking on a random sample of the machines, they have all downloaded an update this afternoon (03/09/2014). The only way the computers are removed from the 'Out-of-date Computers' is when they are shut down at the end of the day.

Has anyone experienced this issue, and is there a solution to the problem.

Thank you.

:53085


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  • Hi Christian,

    Thank you for your help on that, that seems to have solved the issue.

    One last question. Haver you ever experienced the Sophos management Host and some of the other Services stopping, and then being unable to starft back up, as they have 'forgotten' their logon credentials?

    Thank you.

    :53139
Reply
  • Hi Christian,

    Thank you for your help on that, that seems to have solved the issue.

    One last question. Haver you ever experienced the Sophos management Host and some of the other Services stopping, and then being unable to starft back up, as they have 'forgotten' their logon credentials?

    Thank you.

    :53139
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