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Out of Date computer reports and alerts by sub-estate

LoXodonte

Is there a way to run reports to detect Out of Date machines? The current reports seem to be based on Up to date machines, which I suppose might be a handy report to give to a supervisor, but for detecting problem areas we would like reports to show us areas needing improvement. Is there a way to automate much a report?

The report might be uneccessary if alert notifications operated differently. Unfortunatly alerts seem to give notifications for the enterprise, with no options for narrowing the scope to a defined subestate/role/group. I wish there was a way to define alerts so the alaarm scope was chosen first, and you would define a specific email address for that chosen scope. This way we could have multiple alarms for different group...a useful solution for a large enterprise. Are these ideas feature requests or is there a way to currently acheive this?

:57258


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    Hello LoXodonte,

    I'll try to explain how it works:

    • A sub-estate's (SE) dashboard settings default to those of the Default SE (i.e. the Enterprise). If you select an SE other than Default and change the dashboard settings they apply to this SE only
    • An SE has no Reports defined and it does not inherit Reports defined in Default. Again, any reports defined in an SE apply to this SE only
    • An SE has no Email Alerts configured (neither the SMTP nor Recipients). Same as above

    Thus it's always Select Active Sub-Estate, then make the desired configurations (Dashboard, Reports and their Schedules, Email Alerting) for this SE (the grouping of the Tools drop-down is not really intuitive).

    You have two options to send alerts from a specific SE to a specific group (but for both you have to select this SE as Active first): by defining the Recipient(s) or by Sender (if your MTA selects a distribution list based on Sender).

    If you want alerts normally sent to the District Techs but additionally notify Central if certain thresholds are exceeded you'd have to define two SEs with identical scope but different Dashboard and Email Alert settings.

    Christian

    :57342
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  • 0

    Hello LoXodonte,

    I'll try to explain how it works:

    • A sub-estate's (SE) dashboard settings default to those of the Default SE (i.e. the Enterprise). If you select an SE other than Default and change the dashboard settings they apply to this SE only
    • An SE has no Reports defined and it does not inherit Reports defined in Default. Again, any reports defined in an SE apply to this SE only
    • An SE has no Email Alerts configured (neither the SMTP nor Recipients). Same as above

    Thus it's always Select Active Sub-Estate, then make the desired configurations (Dashboard, Reports and their Schedules, Email Alerting) for this SE (the grouping of the Tools drop-down is not really intuitive).

    You have two options to send alerts from a specific SE to a specific group (but for both you have to select this SE as Active first): by defining the Recipient(s) or by Sender (if your MTA selects a distribution list based on Sender).

    If you want alerts normally sent to the District Techs but additionally notify Central if certain thresholds are exceeded you'd have to define two SEs with identical scope but different Dashboard and Email Alert settings.

    Christian

    :57342
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