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SophosUpdateMgr Password

Sophos Enterprise Console 5.2.197

I am the new IT guy with no idea what is the password is for SophosUpdateMgr.  If I change it in View/Edit Policy, will the current Sophos clients pick that up without any issues? What would be the best way to go about changing that or recovering that password?

:52367


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  • If it was me, and I didn't know if 100% of the endpoint are reporting OK, I'd heed the warning in...

    http://www.sophos.com/en-us/support/knowledgebase/39155.aspx

    Extract:

    Checking the user account...

    Open the updating policy for the group and confirm the 'Username' (on the 'Primary Server' and possibility 'Secondary Server' tab) is correct.  If you are unsure of the password you can enter it again.

    Warning:  If you do not know the password for your updating account you could first reset the account's password (via Active Directory or Computer Management) first.  However if you have a large number of endpoint computers you may experience the account repeatedly locking out (error 1909) due to multiple endpoints attempting to update with the original password before they receive the new updating policy from the management server.  For medium to large size networks, or if you have a mixture of endpoints that are on and offline (i.e., will not have chance to receive the new updating policy before attempting to update) we recommend you create a new updating account (possibly a temporary account) that you know the password to and can use in the updating policy.  Therefore the existing account will not lock out as only endpoints that have successfully communicated with the management server will have received details of the new account.

    :52371

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