Ent. Console 5.5.1 failing on Update manager instal

Hello Rafael Araujo,

is the server joined to the domain? Silly question ... You editied the actual domain name in the message to read DOMAIN, didn't you?

Christian

Hello Christian!

Yes, its enrolled on a Domain... and I edited to DOMAIN just for security questions.

Hello Rafael Araujo,

thought as much. Hm, you can "see" the domain?
This is from the Sophos_SummsiAdmin log, or?

Christian

Yes, I can see it... I can ping all the DCs and do a directory access to \\domain.net folder...

Its from this log you wrote!

(Do I answered your question?0

Hello Rafael Araujo,

there's probably no additional helpful information in the log (apart from the account used). Dunno what function is actually called to verify the domain - you did specify a NetBIOS name (no dot in it, DOMAIN\Account and not DOMAIN.local\Account)?
It's not mandatory to use a domain account (that can be changed later if needed), indeed it works with a local account as well. Is just the SUM component missing and the Management Server and Database components installed?

Christian

Hello My Friend!

Indeed, it was a communication problem with a NetBios Domain Name.

I redirected the firewall rules of the VLAN where the server is installed and everything worked fine!

Thanks for your attention!