Sophos Enterprise Console does not start after upgrading OS from Windows 2008 Server to Windows 2012 Server R2.
Cannot Open Sophos Enterprise Console
An unexpected error has expected
Sophos.UIController.Extension.UIControllerException: Cannot retrieve session token after 8 retries. Please check that the Sophos Management Host service is running, otherwise see KBA 118513.
at Sophos.UIController.IdentityServiceAbstracter.EndRetrieveSessionToken()
at Sophos.UIController.UIControl.InitializeModulesDependencies()
at Sophos.UIController.UIControl.<Initialize>b--b()
at Sophos.UIController.Product.Logging.LogMethod(MemberInfo method, Action func)
at Sophos.UIController.UIControl.Initialize()
----- [outer exception] -----
-- error: 0x80004005 (Unspecified error)
-- facility: Generic (System)
-- source: Sophos.UIController
at class ATL::CComBSTR --thiscall UIControl::initialize(class ATL::CComPtr<struct IDispatch>)
at class ATL::CComPtr<struct IDispatch> --thiscall bl::CReusingManagementServiceClientBroker::logIn(const struct util::UserName &,class Loki::SmartPtr<class bl::SubEstate,class Loki::RefCountedMTAdj<class Loki::ClassLevelLockable>::RefCountedMT,struct Loki::DisallowConversion,struct util::NoDereferenceNull,class Loki::DefaultSPStorage>,const wchar_t *,class bl::UIControllerBase &)
at int --cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)
at int --stdcall wWinMain(struct HINSTANCE-- *,struct HINSTANCE-- *,wchar_t *,int)
This thread was automatically locked due to age.