Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 0 subscribers
  • Views 19119 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Endpoint shows "Awaiting policy from console"

GrantS

Sophos Enterprise Console shows endpoint in status of "Awaiting policy from console". It may stay like this even after rebooting and restarting the RMS service.



This thread was automatically locked due to age.
Parents
  • 0
    Try the following
    - right clicking on the machines in question and select
    ‘comply with all group policies’
    - Re-install the sophos agent on the endpoint

    I found that these two things fixed the issue

    From support
    "We have seen the issue in some other cases recently where the re-installation has fixed the RMS issue then generally stays fixed. Normally this kind of transitory Corba/RMS problem is resolved by re-starting RMS/SAV or re-protecting the machine.

    Although re-installing always seems to fix the issue, we are still trying to know what causes it in the first place."

    Grant
Reply
  • 0
    Try the following
    - right clicking on the machines in question and select
    ‘comply with all group policies’
    - Re-install the sophos agent on the endpoint

    I found that these two things fixed the issue

    From support
    "We have seen the issue in some other cases recently where the re-installation has fixed the RMS issue then generally stays fixed. Normally this kind of transitory Corba/RMS problem is resolved by re-starting RMS/SAV or re-protecting the machine.

    Although re-installing always seems to fix the issue, we are still trying to know what causes it in the first place."

    Grant
Children
No Data
Unfiltered HTML