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Sophos Update Manager is not registered.

vinu2930

Hi Friends,

I have migrated the sophos enterprise console 5.0 as mentioned in the below guide. 

http://www.sophos.com/en-us/medialibrary/PDFs/nonindexed/sec_50_mgeng.pdf

Everything went well, but when i start the services on the new server and open the enterprise console i get the below error.

"Sophos Update Manager does not appear to be registered with the system. Please try again later."

I tried repairing the Update Manager by running the SUM.msi installer, but same problem persists. Restarted the services and the server many times.

Kindly help me resolve this issue.

Sophos Enterprise Console version 5.0.0.8

Sophos Update Manager Version 1.3.1.168

regards

Vinod

:39047


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  • 0

    Hi Christian,

    Thanks for the reply.

    Yes i am referring to the section 10.1 of the guide.

    The Enterprise Console launches successfully, prior to which it displays the error mentioned in the earlier post. 

    The New Server is not listed in the Update Managers View, only the old one.

    Vinod

    :39081
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  • 0

    Hi Christian,

    Thanks for the reply.

    Yes i am referring to the section 10.1 of the guide.

    The Enterprise Console launches successfully, prior to which it displays the error mentioned in the earlier post. 

    The New Server is not listed in the Update Managers View, only the old one.

    Vinod

    :39081
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