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Turn off Sophos Web Services for Internet connection after Windows 10 upgrade

HungBui

I have Endpoint Standard.  I just upgrade from Windows 7 to Windows 10.  After the upgrade I received message "No Internet access" whenver I used Chrome or any browser.  I have to stop the Sophos Web Update service then Internet Connection is back.  However I have to do that everytime I shutdown Windows 10 and restart my PC.  Any suggestions?



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    Hi NickP

    Yes I still have the same problem 14:30 31st May 2016

     I have uninstalled and re-installed Sophos 5 times now with the same results on 3 PC's, NO INTERNET ACCESS  

    As soon as the latest Windows 10 version 14352 was installed last Friday 27th May 2016, there was a total block with the usual massage about internet access with Edge and IE, the only way out is uninstall Sophos or disable Web Protection.

    I keep up-to-date and update my computer within hours of a new pre-release version becoming available if I see it.

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  • 0

    Hi NickP

    Yes I still have the same problem 14:30 31st May 2016

     I have uninstalled and re-installed Sophos 5 times now with the same results on 3 PC's, NO INTERNET ACCESS  

    As soon as the latest Windows 10 version 14352 was installed last Friday 27th May 2016, there was a total block with the usual massage about internet access with Edge and IE, the only way out is uninstall Sophos or disable Web Protection.

    I keep up-to-date and update my computer within hours of a new pre-release version becoming available if I see it.

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