[General]

Endpoint security and control = 10.3 Support reference = Current user rights = Sophos Administrator

[Anti-virus and HIPS] +[ Software] Sophos Anti-Virus 10.3.15.71 On-access status Enabled Detection engine 3.60.0 Detection data 5.17 Virus data date 7/21/2015 Items detected 9566233 Detection identities 0 HIPS rules version 10.2.0 HIPS configuration version 1.0.5 Last updated 8/16/2015 8:00:31 AM +[ Components] AuthorisedLists.dll 10.3.2.192 , size 198440 bytes BackgroundScanning.dll 10.3.2.192 , size 87336 bytes BHOManagement.dll 10.3.2.192 , size 269608 bytes Categories.dll 10.3.2.192 , size 13608 bytes ComponentManager.dll 10.3.2.192 , size 124712 bytes Configuration.dll 10.3.9.28 , size 501032 bytes DesktopMessaging.dll 10.3.13.205 , size 450344 bytes DetectionFeedback.dll 10.3.4.33 , size 775464 bytes DriveProcessor.dll 10.3.2.192 , size 197928 bytes EEConsumer.dll 10.3.2.192 , size 145704 bytes FilterProcessors.dll 10.3.2.192 , size 359720 bytes FSDecomposer.dll 10.3.2.192 , size 126760 bytes ICAdapter.dll 10.3.3.121 , size 241448 bytes ICManagement.dll 10.3.13.205 , size 727336 bytes ICProcessors.dll 10.3.2.192 , size 333608 bytes LegacyConsumers.dll 10.3.2.192 , size 125736 bytes Localisation.dll 10.3.2.192 , size 166184 bytes Logging.dll 10.3.2.192 , size 721192 bytes OSDP.dll 1.44.1.2200 , size 226600 bytes Persistance.dll 10.3.2.192 , size 128296 bytes rkdisk.dll 1.5.30.0 , size 111400 bytes SavAdapter.dll 10.3.13.205 , size 1506600 bytes SAVControl.dll 10.3.13.205 , size 117544 bytes SAVI.dll 8.1.7.2200 , size 3954984 bytes savmscm.dll 2.00.1503 , size 249128 bytes SavNeutralRes.dll 10.3.2.192 , size 3178280 bytes SavPlugin.dll 10.3.7.154 , size 101160 bytes SavRes.dll 10.3.13.242 , size 716072 bytes SavResChs.dll 10.3.13.242 , size 131880 bytes SavResCht.dll 10.3.13.242 , size 131880 bytes SavResDeu.dll 10.3.13.242 , size 190248 bytes SavResEng.dll 10.3.13.205 , size 182568 bytes SavResEsp.dll 10.3.13.242 , size 190248 bytes SavResFra.dll 10.3.13.242 , size 201512 bytes SavResIt.dll 10.3.13.242 , size 196392 bytes SavResJap.dll 10.3.13.242 , size 146216 bytes SavSecurity.dll 10.3.2.192 , size 185640 bytes SavShellExt.dll 10.3.13.205 , size 201000 bytes SavShellExtX64.dll 10.3.13.205 , size 504616 bytes ScanEditExports.dll 10.3.2.192 , size 29992 bytes ScanEditFacade.dll 10.3.6.69 , size 261416 bytes ScanManagement.dll 10.3.13.205 , size 390440 bytes SIPSManagement.dll 10.3.2.192 , size 663336 bytes sophos_detoured.dll 10.3.12.36 , size 275352 bytes sophos_detoured_x64.dll 10.3.12.36 , size 217672 bytes SophtainerAdapter.dll 10.3.2.192 , size 124712 bytes sophtlib.dll 1.00.0.2200 , size 643880 bytes SWIManagement.dll 10.3.2.192 , size 185640 bytes SystemInformation.dll 10.3.13.205 , size 244008 bytes TamperProtectionControl.dll 10.3.2.192 , size 48936 bytes TamperProtectionManagement.dll 10.3.7.154 , size 126760 bytes TamperProtectionPlugin.dll 10.3.11.86 , size 248616 bytes ThreatDetection.dll 10.3.2.192 , size 739112 bytes ThreatManagement.dll 10.3.4.33 , size 1033000 bytes Translators.dll 10.3.9.28 , size 288040 bytes Veex.dll 3.60.0.2200 , size 4933416 bytes VirusDetection.dll 10.3.15.22 , size 1182472 bytes BackgroundScanClient.exe 10.3.2.192 , size 68392 bytes Native.exe 10.3.2.192 , size 176424 bytes sav32cli.exe 2.98.000 , size 480552 bytes SAVAdminService.exe 10.3.6.69 , size 288552 bytes SAVCleanupService.exe 10.3.4.33 , size 195368 bytes SavMain.exe 10.3.13.205 , size 1625384 bytes SavProgress.exe 10.3.11.86 , size 378152 bytes savproxy.exe 10.3.2.192 , size 91432 bytes SavService.exe 10.3.11.86 , size 208168 bytes WSCClient.exe 10.3.6.88 , size 254216 bytes difxapi.dll 2.1 , size 414152 bytes swi_filter.dll 3.4.8.0 , size 2240808 bytes swi_filter_64.dll 3.4.8.0 , size 3418920 bytes swi_ifslsp.dll 3.4.8.0 , size 126760 bytes swi_ifslsp_64.dll 3.4.8.0 , size 173864 bytes swi_di.exe 3.4.8.0 , size 287528 bytes swi_fc.exe 3.4.8.0 , size 2483496 bytes swi_filter.exe 3.4.8.0 , size 300840 bytes swi_lsp32_util.exe 3.4.8.0 , size 242984 bytes swi_lspdiag.exe 3.4.8.0 , size 203560 bytes swi_lspdiag_64.exe 3.4.8.0 , size 252200 bytes swi_service.exe 3.4.8.0 , size 3278632 bytes swi_update_64.exe 3.4.8.0 , size 2081064 bytes swi_callout.sys 3.4.9.0 , size 32512 bytes savonaccess.sys 3.23.1.0 , size 161024 bytes SophosBootDriver.sys 1.1.0.0 , size 27904 bytes sophosboottasks.exe 10.3.4.33 , size 35624 bytes

[Firewall] +[ Software] Sophos Client Firewall 3.0.4 Status Disabled Connected location Primary Mode Block by default +[ Components] ConfigurationManager.dll 3.0.1.72 , size 322720 bytes Datastore.dll 3.0.1.72 , size 416456 bytes DriverInstaller.exe 3.0.1.43 , size 154848 bytes SFWCallout.sys 3.0.3.1 , size 65280 bytes FirewallNAIPlugin.dll 3.0.1.72 , size 181592 bytes FirewallPlugin.dll 3.0.1.72 , size 292856 bytes Integrator.dll 3.0.3.4 , size 147632 bytes libeay32.dll 1.0.1e , size 1216736 bytes Locator.dll 3.0.1.72 , size 221280 bytes logo_rc.dll 3.0.1.72 , size 334056 bytes op_ctrls.dll 3.0.1.72 , size 584328 bytes op_data.dll 3.0.1.72 , size 264016 bytes op_log.dll 3.0.1.72 , size 766632 bytes op_viewer.exe 3.0.1.72 , size 373184 bytes SCFAdapter.dll 3.0.1.72 , size 411312 bytes SCFManager.exe 3.0.1.72 , size 170280 bytes SCFMessaging.dll 3.0.1.72 , size 141928 bytes SCFRes_LOGO_RC_de.dll 3.0.1.72 , size 13680 bytes SCFRes_LOGO_RC_en.dll 3.0.1.72 , size 13680 bytes SCFRes_LOGO_RC_es.dll 3.0.1.72 , size 13680 bytes SCFRes_LOGO_RC_fr.dll 3.0.1.72 , size 13680 bytes SCFRes_LOGO_RC_it.dll 3.0.1.72 , size 13680 bytes SCFRes_LOGO_RC_ja.dll 3.0.1.72 , size 13168 bytes SCFRes_LOGO_RC_zh_CN.dll 3.0.1.72 , size 13168 bytes SCFRes_LOGO_RC_zh_TW.dll 3.0.1.72 , size 13168 bytes SCFRes_op_ctrls_de.dll 3.0.1.72 , size 38416 bytes SCFRes_op_ctrls_en.dll 3.0.1.72 , size 35856 bytes SCFRes_op_ctrls_es.dll 3.0.1.72 , size 36880 bytes SCFRes_op_ctrls_fr.dll 3.0.1.72 , size 38416 bytes SCFRes_op_ctrls_it.dll 3.0.1.72 , size 37904 bytes SCFRes_op_ctrls_ja.dll 3.0.1.72 , size 31192 bytes SCFRes_op_ctrls_zh_CN.dll 3.0.1.72 , size 28632 bytes SCFRes_op_ctrls_zh_TW.dll 3.0.1.72 , size 29144 bytes SCFRes_op_data_de.dll 3.0.1.72 , size 20392 bytes SCFRes_op_data_en.dll 3.0.1.72 , size 19368 bytes SCFRes_op_data_es.dll 3.0.1.72 , size 20392 bytes SCFRes_op_data_fr.dll 3.0.1.72 , size 20904 bytes SCFRes_op_data_it.dll 3.0.1.72 , size 20392 bytes SCFRes_op_data_ja.dll 3.0.1.72 , size 17808 bytes SCFRes_op_data_zh_CN.dll 3.0.1.72 , size 16784 bytes ScfRes_op_data_zh_TW.dll 3.0.1.72 , size 16784 bytes SCFRes_op_log_de.dll 3.0.1.72 , size 34808 bytes SCFRes_op_log_en.dll 3.0.1.72 , size 32248 bytes SCFRes_op_log_es.dll 3.0.1.72 , size 34296 bytes SCFRes_op_log_fr.dll 3.0.1.72 , size 35856 bytes SCFRes_op_log_it.dll 3.0.1.72 , size 34808 bytes SCFRes_op_log_ja.dll 3.0.1.72 , size 29144 bytes SCFRes_op_log_zh_CN.dll 3.0.1.72 , size 26560 bytes SCFRes_op_log_zh_TW.dll 3.0.1.72 , size 26560 bytes SCFRes_op_viewer_de.dll 3.0.1.72 , size 16784 bytes SCFRes_op_viewer_en.dll 3.0.1.72 , size 16272 bytes SCFRes_op_viewer_es.dll 3.0.1.72 , size 17296 bytes SCFRes_op_viewer_fr.dll 3.0.1.72 , size 17808 bytes SCFRes_op_viewer_it.dll 3.0.1.72 , size 17296 bytes SCFRes_op_viewer_ja.dll 3.0.1.72 , size 15760 bytes SCFRes_op_viewer_zh_CN.dll 3.0.1.72 , size 15248 bytes SCFRes_op_viewer_zh_TW.dll 3.0.1.72 , size 15248 bytes SCFRes_SCFTray_de.dll 3.0.1.72 , size 25024 bytes SCFRes_SCFTray_en.dll 3.0.1.72 , size 24512 bytes SCFRes_SCFTray_es.dll 3.0.1.72 , size 25024 bytes SCFRes_SCFTray_fr.dll 3.0.1.72 , size 25024 bytes SCFRes_SCFTray_it.dll 3.0.1.72 , size 25024 bytes SCFRes_SCFTray_ja.dll 3.0.1.72 , size 23488 bytes SCFRes_SCFTray_zh_CN.dll 3.0.1.72 , size 22952 bytes SCFRes_SCFTray_zh_TW.dll 3.0.1.72 , size 22952 bytes SCFService.exe 3.0.1.55 , size 852640 bytes SecurityManager.dll 3.0.1.72 , size 96656 bytes SystemProxies.dll 3.0.1.72 , size 203776 bytes scfcfg.dll 3.0.1.72 , size 992744 bytes SCFHandler.dll 3.0.1.72 , size 125472 bytes ScfRes.dll 3.0.3.4 , size 307264 bytes SCFRes_SCFCfg_de.dll 3.0.1.72 , size 54384 bytes SCFRes_SCFCfg_en.dll 3.0.1.72 , size 51288 bytes SCFRes_SCFCfg_es.dll 3.0.1.72 , size 52848 bytes SCFRes_SCFCfg_fr.dll 3.0.1.72 , size 56968 bytes SCFRes_SCFCfg_it.dll 3.0.1.72 , size 54896 bytes SCFRes_SCFCfg_ja.dll 3.0.1.72 , size 41512 bytes SCFRes_SCFCfg_zh_cn.dll 3.0.1.72 , size 36368 bytes SCFRes_SCFCfg_zh_tw.dll 3.0.1.72 , size 36368 bytes SFWCallout.sys 3.0.3.1 , size 65280 bytes

[Updating] -[ Software] Sophos AutoUpdate 4.3.10.27 Last checked for updates 1/16/2016 13:31:29 Update status Failed -[ Components] ALMon.exe 5.3.10.27 , size 1592104 bytes ALsvc.exe 5.3.10.27 , size 340264 bytes ALUpdate.exe 7.3.10.27 , size 1181480 bytes SophosUpdate.exe 4.3.10.14 , size 1766696 bytes ALMsg.dll 1.0.1.354 , size 285176 bytes AUAdapter.dll 4.3.10.27 , size 916776 bytes ChannelUpdater.dll 4.3.10.27 , size 366888 bytes cidsync.dll 5.3.10.27 , size 233768 bytes config.dll 4.3.10.27 , size 145704 bytes crypto.dll 4.3.10.27 , size 46888 bytes EECustomActions.dll 4.3.10.27 , size 449832 bytes inetconn.dll 4.3.10.27 , size 209192 bytes InstlMgr.dll 4.3.10.27 , size 123176 bytes ispsheet.dll 4.3.10.27 , size 617256 bytes libeay32.dll 1.0.1b , size 1304360 bytes Logger.dll 4.3.10.27 , size 250152 bytes msvcp90.dll 9.00.30729.6161 , size 569680 bytes msvcr90.dll 9.00.30729.6161 , size 653136 bytes retailer.dll 4.3.10.27 , size 1664296 bytes SAUConfigDLL.dll 4.3.10.27 , size 394536 bytes SingleGUIPlugin.dll 4.3.10.27 , size 594216 bytes SUL.dll 4.3.10.14 , size 1516328 bytes swlocale.dll 4.3.10.27 , size 37672 bytes xmlcpp.dll 4.0.0.27 , size 123176 bytes iconfig.ppi 4.3.10.27 , size 333608 bytes ilog.ppi 4.3.10.27 , size 425768 bytes isched.ppi 4.3.10.27 , size 291624 bytes almonres.dll 4.3.10.27 , size 29992 bytes iconfres.dll 4.3.10.27 , size 12584 bytes ilogres.dll 4.3.10.27 , size 10536 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.10.27 , size 26920 bytes almonres.dll 4.3.10.27 , size 31016 bytes iconfres.dll 4.3.10.27 , size 12584 bytes ilogres.dll 4.3.10.27 , size 10536 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 30504 bytes almonres.dll 4.3.10.27 , size 31016 bytes iconfres.dll 4.3.10.27 , size 13096 bytes ilogres.dll 4.3.10.27 , size 10536 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 28968 bytes almonres.dll 4.3.10.27 , size 32552 bytes iconfres.dll 4.3.10.27 , size 13096 bytes ilogres.dll 4.3.10.27 , size 10536 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 31016 bytes ALMonres.dll 4.3.10.27 , size 31528 bytes iconfres.dll 4.3.10.27 , size 12584 bytes ilogres.dll 4.3.10.27 , size 10536 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 29992 bytes almonres.dll 4.3.10.27 , size 26920 bytes iconfres.dll 4.3.10.27 , size 12072 bytes ilogres.dll 4.3.10.27 , size 10024 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 20776 bytes ALMonres.dll 4.3.10.27 , size 25384 bytes iconfres.dll 4.3.10.27 , size 12072 bytes ilogres.dll 4.3.10.27 , size 10024 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 16168 bytes ALMonres.dll 4.3.10.27 , size 25384 bytes iconfres.dll 4.3.10.27 , size 12072 bytes ilogres.dll 4.3.10.27 , size 10024 bytes ischdres.dll 4.3.10.27 , size 9512 bytes sharedres.dll 4.3.1.126 , size 16680 bytes

[System] Revision = 4865 Description = AMD64 Family 21 Model 19 Stepping 1 AddressWidth = 64 ThreadCount = 4 LoadPercentage = 19 VirtualizationFirmwareEnabled = True Level = 21 DeviceID = CPU0 AssetTag = FFFF CurrentVoltage = 9 PowerManagementSupported = False SocketDesignation = Socket FT1 StatusInfo = 3 Family = 72 Name = AMD A8-5545M APU with Radeon(tm) HD Graphics Manufacturer = AuthenticAMD NumberOfEnabledCore = 4 DataWidth = 64 Stepping = 1 InstallDate = ProcessorType = 3 Characteristics = 4 Caption = AMD64 Family 21 Model 19 Stepping 1 L2CacheSize = 4096 VoltageCaps = L3CacheSpeed = 0 CreationClassName = Win32_Processor Architecture = 9 PartNumber = FFFF ErrorDescription = Availability = 3 SystemName = EDSDELL Role = CPU SecondLevelAddressTranslationExtensions = True NumberOfCores = 4 CurrentClockSpeed = 1700 SystemCreationClassName = Win32_ComputerSystem PowerManagementCapabilities = ConfigManagerUserConfig = VMMonitorModeExtensions = True ErrorCleared = L3CacheSize = 0 UniqueId = ProcessorId = 178BFBFF00610F31 L2CacheSpeed = SerialNumber = NotSupport ExtClock = 100 CpuStatus = 1 ConfigManagerErrorCode = OtherFamilyDescription = Version = Model 3, Stepping 1 Status = OK NumberOfLogicalProcessors = 4 PNPDeviceID = UpgradeMethod = 6 MaxClockSpeed = 1700 LastErrorCode = Description = CurrentTimeZone = -300 CSCreationClassName = Win32_ComputerSystem DataExecutionPrevention_Available = True ServicePackMinorVersion = 0 PAEEnabled = Debug = False MUILanguages = BuildNumber = 10586 TotalVisibleMemorySize = 7541768 DataExecutionPrevention_SupportPolicy = 2 Name = Microsoft Windows 10 Home|C:\WINDOWS|\Device\Harddisk0\Partition5 CSName = EDSDELL BuildType = Multiprocessor Free Manufacturer = Microsoft Corporation PlusVersionNumber = OSType = 18 InstallDate = 20151228 034748 RegisteredUser = ed.born@embarqmail.com ProductType = 1 NumberOfUsers = 2 Caption = Microsoft Windows 10 Home NumberOfProcesses = 110 LocalDateTime = 20160116 133523 TotalVirtualMemorySize = 8721416 WindowsDirectory = C:\WINDOWS OSArchitecture = 64-bit SystemDrive = C: CreationClassName = Win32_OperatingSystem OSLanguage = 1033 ServicePackMajorVersion = 0 LargeSystemCache = TotalSwapSpaceSize = SizeStoredInPagingFiles = 1179648 Primary = True SystemDirectory = C:\WINDOWS\system32 NumberOfLicensedUsers = 0 DataExecutionPrevention_Drivers = True CSDVersion = CountryCode = 1 OtherTypeDescription = BootDevice = \Device\HarddiskVolume1 MaxProcessMemorySize = 137438953344 SerialNumber = 00326-10000-00000-AA402 PortableOperatingSystem = False OperatingSystemSKU = 101 MaxNumberOfProcesses = 4294967295 LastBootUpTime = 20160109 114952 FreeSpaceInPagingFiles = 1160428 SystemDevice = \Device\HarddiskVolume5 DataExecutionPrevention_32BitApplications = True Organization = PlusProductID = SuiteMask = 784 FreeVirtualMemory = 4454208 ForegroundApplicationBoost = 2 Version = 10.0.10586 Status = OK FreePhysicalMemory = 4060780 EncryptionLevel = 256 Locale = 0409 Distributed = False CodeSet = 1252 OSProductSuite = 768

Hello EdBorn,

never updated since [...] 5 yrs ago
as your version is apparently from July 2015 - is this the last time you've installed it? For the detailed reason (one possibility are incorrect credentials) please check the ALUpdateyyyymmddThhmmss.sssssss (not alc.log) log (in %ProgramData%\Sophos\AutoUpdate\Logs\) - feel free to post a complete cycle (starts with ALUpdate started:) if necessary.

Christian

Trace(2016-Jan-18 01:46:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 01:46:13): Process security set successfully
Trace(2016-Jan-18 01:46:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 01:46:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 01:46:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 01:46:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 01:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 01:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 01:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 01:46:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 01:46:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 01:46:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 01:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 01:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 01:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 01:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:46:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 01:46:13): Considering subscribed products.
Trace(2016-Jan-18 01:46:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 01:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 01:46:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 01:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 01:46:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 01:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 01:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 01:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 01:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 01:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 01:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:13): GenerateCustomerID: complete
Trace(2016-Jan-18 01:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:46:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 01:46:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 01:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:46:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 01:46:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:46:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:46:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 01:46:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 01:46:13): PopulateCache: Entering
Trace(2016-Jan-18 01:46:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 01:46:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:46:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:46:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 01:46:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:46:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:46:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 01:46:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:13): SULUpdateLocation created!
Trace(2016-Jan-18 01:46:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:46:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:46:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:46:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:46:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:46:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:46:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:46:13): server = sophos
Trace(2016-Jan-18 01:46:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:13): No manually configured proxy.
Trace(2016-Jan-18 01:46:13): SULDownloader setup successful.
Trace(2016-Jan-18 01:46:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:14): Failed to authenticate
Trace(2016-Jan-18 01:46:14): No resubscription attribute found.
Trace(2016-Jan-18 01:46:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:46:14): Adding product filter 'scf'.
Trace(2016-Jan-18 01:46:14): Adding product filter 'sau'.
Trace(2016-Jan-18 01:46:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:46:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:46:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:46:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:46:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:46:16): Synchronise failed: 5
Trace(2016-Jan-18 01:46:16): Synchronisation state: 2
Trace(2016-Jan-18 01:46:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:46:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:46:16): Synchronise failed to connect.
Trace(2016-Jan-18 01:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:46:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:46:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:46:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:16): SULUpdateLocation created!
Trace(2016-Jan-18 01:46:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:46:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:46:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:46:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:46:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:46:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:46:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:46:16): server = sophos
Trace(2016-Jan-18 01:46:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:16): No manually configured proxy.
Trace(2016-Jan-18 01:46:16): SULDownloader setup successful.
Trace(2016-Jan-18 01:46:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:17): Failed to authenticate
Trace(2016-Jan-18 01:46:17): No resubscription attribute found.
Trace(2016-Jan-18 01:46:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:46:17): Adding product filter 'scf'.
Trace(2016-Jan-18 01:46:17): Adding product filter 'sau'.
Trace(2016-Jan-18 01:46:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:46:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:46:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:46:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:46:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:46:19): Synchronise failed: 5
Trace(2016-Jan-18 01:46:19): Synchronisation state: 2
Trace(2016-Jan-18 01:46:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:46:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:46:19): Synchronise failed to connect.
Trace(2016-Jan-18 01:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:46:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:46:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:46:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:19): SULUpdateLocation created!
Trace(2016-Jan-18 01:46:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:46:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:46:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:46:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:46:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:46:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:46:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:46:19): server = sophos
Trace(2016-Jan-18 01:46:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:19): No manually configured proxy.
Trace(2016-Jan-18 01:46:19): SULDownloader setup successful.
Trace(2016-Jan-18 01:46:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:20): Failed to authenticate
Trace(2016-Jan-18 01:46:20): No resubscription attribute found.
Trace(2016-Jan-18 01:46:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:46:20): Adding product filter 'scf'.
Trace(2016-Jan-18 01:46:20): Adding product filter 'sau'.
Trace(2016-Jan-18 01:46:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:46:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:46:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:46:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:46:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:46:22): Synchronise failed: 5
Trace(2016-Jan-18 01:46:22): Synchronisation state: 2
Trace(2016-Jan-18 01:46:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:46:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:46:22): Synchronise failed to connect.
Trace(2016-Jan-18 01:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:46:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:46:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:46:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:22): SULUpdateLocation created!
Trace(2016-Jan-18 01:46:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:46:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:46:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:46:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:46:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:46:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:46:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:46:22): server = sophos
Trace(2016-Jan-18 01:46:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:22): No manually configured proxy.
Trace(2016-Jan-18 01:46:22): SULDownloader setup successful.
Trace(2016-Jan-18 01:46:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:23): Failed to authenticate
Trace(2016-Jan-18 01:46:23): No resubscription attribute found.
Trace(2016-Jan-18 01:46:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:46:23): Adding product filter 'scf'.
Trace(2016-Jan-18 01:46:23): Adding product filter 'sau'.
Trace(2016-Jan-18 01:46:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:46:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:46:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:46:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:46:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:46:25): Synchronise failed: 5
Trace(2016-Jan-18 01:46:25): Synchronisation state: 2
Trace(2016-Jan-18 01:46:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:46:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:46:25): Synchronise failed to connect.
Trace(2016-Jan-18 01:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:46:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:46:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:46:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:46:25): SULUpdateLocation created!
Trace(2016-Jan-18 01:46:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:46:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:46:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:46:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:46:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:46:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:46:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:46:25): server = sophos
Trace(2016-Jan-18 01:46:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:25): No manually configured proxy.
Trace(2016-Jan-18 01:46:25): SULDownloader setup successful.
Trace(2016-Jan-18 01:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:25): Failed to authenticate
Trace(2016-Jan-18 01:46:25): No resubscription attribute found.
Trace(2016-Jan-18 01:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:46:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:46:25): Adding product filter 'scf'.
Trace(2016-Jan-18 01:46:25): Adding product filter 'sau'.
Trace(2016-Jan-18 01:46:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:46:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:46:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:46:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 01:46:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:46:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:46:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:46:28): Synchronise failed: 5
Trace(2016-Jan-18 01:46:28): Synchronisation state: 2
Trace(2016-Jan-18 01:46:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:46:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:46:28): Synchronise failed to connect.
Trace(2016-Jan-18 01:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:46:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:46:28): ALUpdate():
Trace(2016-Jan-18 01:46:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 01:46:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 01:46:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 01:46:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:46:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:46:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 01:46:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 01:51:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 01:51:13): Process security set successfully
Trace(2016-Jan-18 01:51:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 01:51:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 01:51:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 01:51:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 01:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 01:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 01:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 01:51:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 01:51:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 01:51:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 01:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 01:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 01:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 01:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:51:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 01:51:13): Considering subscribed products.
Trace(2016-Jan-18 01:51:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 01:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 01:51:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 01:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 01:51:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 01:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 01:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 01:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 01:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 01:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 01:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:13): GenerateCustomerID: complete
Trace(2016-Jan-18 01:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:51:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 01:51:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 01:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:51:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 01:51:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:51:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:51:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 01:51:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 01:51:13): PopulateCache: Entering
Trace(2016-Jan-18 01:51:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 01:51:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:51:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:51:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 01:51:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:51:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:51:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 01:51:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:13): SULUpdateLocation created!
Trace(2016-Jan-18 01:51:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:51:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:51:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:51:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:51:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:51:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:51:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:51:13): server = sophos
Trace(2016-Jan-18 01:51:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:13): No manually configured proxy.
Trace(2016-Jan-18 01:51:13): SULDownloader setup successful.
Trace(2016-Jan-18 01:51:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:14): Failed to authenticate
Trace(2016-Jan-18 01:51:14): No resubscription attribute found.
Trace(2016-Jan-18 01:51:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:51:14): Adding product filter 'scf'.
Trace(2016-Jan-18 01:51:14): Adding product filter 'sau'.
Trace(2016-Jan-18 01:51:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:51:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:51:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:51:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:51:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:51:16): Synchronise failed: 5
Trace(2016-Jan-18 01:51:16): Synchronisation state: 2
Trace(2016-Jan-18 01:51:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:51:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:51:16): Synchronise failed to connect.
Trace(2016-Jan-18 01:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:51:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:51:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:51:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:16): SULUpdateLocation created!
Trace(2016-Jan-18 01:51:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:51:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:51:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:51:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:51:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:51:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:51:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:51:16): server = sophos
Trace(2016-Jan-18 01:51:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:16): No manually configured proxy.
Trace(2016-Jan-18 01:51:16): SULDownloader setup successful.
Trace(2016-Jan-18 01:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:16): Failed to authenticate
Trace(2016-Jan-18 01:51:16): No resubscription attribute found.
Trace(2016-Jan-18 01:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:51:16): Adding product filter 'scf'.
Trace(2016-Jan-18 01:51:16): Adding product filter 'sau'.
Trace(2016-Jan-18 01:51:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:51:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:51:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:51:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:51:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:51:19): Synchronise failed: 5
Trace(2016-Jan-18 01:51:19): Synchronisation state: 2
Trace(2016-Jan-18 01:51:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:51:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:51:19): Synchronise failed to connect.
Trace(2016-Jan-18 01:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:51:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:51:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:51:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:19): SULUpdateLocation created!
Trace(2016-Jan-18 01:51:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:51:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:51:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:51:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:51:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:51:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:51:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:51:19): server = sophos
Trace(2016-Jan-18 01:51:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:19): No manually configured proxy.
Trace(2016-Jan-18 01:51:19): SULDownloader setup successful.
Trace(2016-Jan-18 01:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:20): Failed to authenticate
Trace(2016-Jan-18 01:51:20): No resubscription attribute found.
Trace(2016-Jan-18 01:51:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:51:20): Adding product filter 'scf'.
Trace(2016-Jan-18 01:51:20): Adding product filter 'sau'.
Trace(2016-Jan-18 01:51:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:51:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:51:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:51:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:51:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:51:22): Synchronise failed: 5
Trace(2016-Jan-18 01:51:22): Synchronisation state: 2
Trace(2016-Jan-18 01:51:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:51:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:51:22): Synchronise failed to connect.
Trace(2016-Jan-18 01:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:51:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:51:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:51:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:22): SULUpdateLocation created!
Trace(2016-Jan-18 01:51:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:51:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:51:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:51:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:51:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:51:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:51:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:51:22): server = sophos
Trace(2016-Jan-18 01:51:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:22): No manually configured proxy.
Trace(2016-Jan-18 01:51:22): SULDownloader setup successful.
Trace(2016-Jan-18 01:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:23): Failed to authenticate
Trace(2016-Jan-18 01:51:23): No resubscription attribute found.
Trace(2016-Jan-18 01:51:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:51:23): Adding product filter 'scf'.
Trace(2016-Jan-18 01:51:23): Adding product filter 'sau'.
Trace(2016-Jan-18 01:51:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:51:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:51:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:51:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:51:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:51:25): Synchronise failed: 5
Trace(2016-Jan-18 01:51:25): Synchronisation state: 2
Trace(2016-Jan-18 01:51:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:51:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:51:25): Synchronise failed to connect.
Trace(2016-Jan-18 01:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:51:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:51:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:51:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:51:25): SULUpdateLocation created!
Trace(2016-Jan-18 01:51:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:51:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:51:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:51:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:51:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:51:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:51:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:51:25): server = sophos
Trace(2016-Jan-18 01:51:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:25): No manually configured proxy.
Trace(2016-Jan-18 01:51:25): SULDownloader setup successful.
Trace(2016-Jan-18 01:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:26): Failed to authenticate
Trace(2016-Jan-18 01:51:26): No resubscription attribute found.
Trace(2016-Jan-18 01:51:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:51:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:51:26): Adding product filter 'scf'.
Trace(2016-Jan-18 01:51:26): Adding product filter 'sau'.
Trace(2016-Jan-18 01:51:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:51:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:51:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:51:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 01:51:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:51:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:51:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:51:28): Synchronise failed: 5
Trace(2016-Jan-18 01:51:28): Synchronisation state: 2
Trace(2016-Jan-18 01:51:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:51:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:51:28): Synchronise failed to connect.
Trace(2016-Jan-18 01:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:51:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:51:28): ALUpdate():
Trace(2016-Jan-18 01:51:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 01:51:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 01:51:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 01:51:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:51:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:51:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 01:51:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 01:56:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 01:56:13): Process security set successfully
Trace(2016-Jan-18 01:56:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 01:56:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 01:56:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 01:56:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 01:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 01:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 01:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 01:56:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 01:56:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 01:56:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 01:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 01:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 01:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 01:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:56:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 01:56:13): Considering subscribed products.
Trace(2016-Jan-18 01:56:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 01:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 01:56:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 01:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 01:56:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 01:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 01:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 01:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 01:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 01:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 01:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:13): GenerateCustomerID: complete
Trace(2016-Jan-18 01:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 01:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 01:56:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 01:56:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 01:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:56:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 01:56:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:56:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 01:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 01:56:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 01:56:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 01:56:13): PopulateCache: Entering
Trace(2016-Jan-18 01:56:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 01:56:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:56:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:56:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 01:56:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:56:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:56:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 01:56:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:13): SULUpdateLocation created!
Trace(2016-Jan-18 01:56:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:56:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:56:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:56:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:56:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:56:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:56:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:56:13): server = sophos
Trace(2016-Jan-18 01:56:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:13): No manually configured proxy.
Trace(2016-Jan-18 01:56:13): SULDownloader setup successful.
Trace(2016-Jan-18 01:56:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:14): Failed to authenticate
Trace(2016-Jan-18 01:56:14): No resubscription attribute found.
Trace(2016-Jan-18 01:56:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:56:14): Adding product filter 'scf'.
Trace(2016-Jan-18 01:56:14): Adding product filter 'sau'.
Trace(2016-Jan-18 01:56:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:56:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:56:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:56:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:56:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:56:16): Synchronise failed: 5
Trace(2016-Jan-18 01:56:16): Synchronisation state: 2
Trace(2016-Jan-18 01:56:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 01:56:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:56:16): Synchronise failed to connect.
Trace(2016-Jan-18 01:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:56:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:56:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:56:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:16): SULUpdateLocation created!
Trace(2016-Jan-18 01:56:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:56:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:56:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:56:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:56:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:56:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:56:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:56:16): server = sophos
Trace(2016-Jan-18 01:56:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:16): No manually configured proxy.
Trace(2016-Jan-18 01:56:16): SULDownloader setup successful.
Trace(2016-Jan-18 01:56:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:17): Failed to authenticate
Trace(2016-Jan-18 01:56:17): No resubscription attribute found.
Trace(2016-Jan-18 01:56:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:56:17): Adding product filter 'scf'.
Trace(2016-Jan-18 01:56:17): Adding product filter 'sau'.
Trace(2016-Jan-18 01:56:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:56:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:56:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:56:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:56:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:56:19): Synchronise failed: 5
Trace(2016-Jan-18 01:56:19): Synchronisation state: 2
Trace(2016-Jan-18 01:56:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 01:56:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:56:19): Synchronise failed to connect.
Trace(2016-Jan-18 01:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:56:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:56:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:56:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:19): SULUpdateLocation created!
Trace(2016-Jan-18 01:56:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:56:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:56:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:56:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:56:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:56:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:56:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:56:19): server = sophos
Trace(2016-Jan-18 01:56:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:19): No manually configured proxy.
Trace(2016-Jan-18 01:56:19): SULDownloader setup successful.
Trace(2016-Jan-18 01:56:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:20): Failed to authenticate
Trace(2016-Jan-18 01:56:20): No resubscription attribute found.
Trace(2016-Jan-18 01:56:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:56:20): Adding product filter 'scf'.
Trace(2016-Jan-18 01:56:20): Adding product filter 'sau'.
Trace(2016-Jan-18 01:56:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:56:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:56:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:56:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:56:23): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:23): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:23): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:23): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:23): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:56:23): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:23): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:56:23): Synchronise failed: 5
Trace(2016-Jan-18 01:56:23): Synchronisation state: 2
Trace(2016-Jan-18 01:56:23): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 01:56:23): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:56:23): Synchronise failed to connect.
Trace(2016-Jan-18 01:56:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:56:23): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:56:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:56:23): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:56:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:56:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:56:23): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:23): SULUpdateLocation created!
Trace(2016-Jan-18 01:56:23): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:56:23): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:56:23): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:56:23): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:23): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:56:23): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:56:23): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:56:23): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:56:23): server = sophos
Trace(2016-Jan-18 01:56:23): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:23): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:23): No manually configured proxy.
Trace(2016-Jan-18 01:56:23): SULDownloader setup successful.
Trace(2016-Jan-18 01:56:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:23): Failed to authenticate
Trace(2016-Jan-18 01:56:23): No resubscription attribute found.
Trace(2016-Jan-18 01:56:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:56:23): Adding product filter 'scf'.
Trace(2016-Jan-18 01:56:23): Adding product filter 'sau'.
Trace(2016-Jan-18 01:56:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:56:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:56:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:56:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:56:26): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:26): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:26): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:26): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:26): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:56:26): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:26): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:56:26): Synchronise failed: 5
Trace(2016-Jan-18 01:56:26): Synchronisation state: 2
Trace(2016-Jan-18 01:56:26): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 01:56:26): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:56:26): Synchronise failed to connect.
Trace(2016-Jan-18 01:56:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:56:26): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:56:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:56:26): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 01:56:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 01:56:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 01:56:26): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 01:56:26): SULUpdateLocation created!
Trace(2016-Jan-18 01:56:26): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 01:56:26): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 01:56:26): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 01:56:26): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:26): Calling SULDownloader Setup...
Trace(2016-Jan-18 01:56:26): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 01:56:26): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 01:56:26): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 01:56:26): server = sophos
Trace(2016-Jan-18 01:56:26): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:26): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:26): No manually configured proxy.
Trace(2016-Jan-18 01:56:26): SULDownloader setup successful.
Trace(2016-Jan-18 01:56:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:26): Failed to authenticate
Trace(2016-Jan-18 01:56:26): No resubscription attribute found.
Trace(2016-Jan-18 01:56:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 01:56:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 01:56:26): Adding product filter 'scf'.
Trace(2016-Jan-18 01:56:26): Adding product filter 'sau'.
Trace(2016-Jan-18 01:56:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 01:56:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 01:56:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 01:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 01:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 01:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 01:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 01:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 01:56:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 01:56:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 01:56:29): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:29): [I31036] No proxy was used.
Trace(2016-Jan-18 01:56:29): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 01:56:29): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 01:56:29): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 01:56:29): Synchronise failed: 5
Trace(2016-Jan-18 01:56:29): Synchronisation state: 2
Trace(2016-Jan-18 01:56:29): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 01:56:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 01:56:29): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 01:56:29): Synchronise failed to connect.
Trace(2016-Jan-18 01:56:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 01:56:29): SULUpdateLocation: EndSync
Trace(2016-Jan-18 01:56:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 01:56:29): ALUpdate():
Trace(2016-Jan-18 01:56:29): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 01:56:29): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 01:56:30): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 01:56:30): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:56:30): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 01:56:30): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 01:56:31): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:01:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:01:13): Process security set successfully
Trace(2016-Jan-18 02:01:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:01:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:01:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:01:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:01:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:01:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:01:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:01:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:01:13): Considering subscribed products.
Trace(2016-Jan-18 02:01:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:01:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:01:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:01:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:01:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:01:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:01:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:01:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:01:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:01:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:01:13): PopulateCache: Entering
Trace(2016-Jan-18 02:01:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:01:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:01:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:01:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:01:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:01:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:01:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:01:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:01:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:01:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:01:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:01:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:01:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:01:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:01:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:01:13): server = sophos
Trace(2016-Jan-18 02:01:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:13): No manually configured proxy.
Trace(2016-Jan-18 02:01:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:01:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:14): Failed to authenticate
Trace(2016-Jan-18 02:01:14): No resubscription attribute found.
Trace(2016-Jan-18 02:01:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:01:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:01:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:01:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:01:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:01:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:01:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:01:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:01:16): Synchronise failed: 5
Trace(2016-Jan-18 02:01:16): Synchronisation state: 2
Trace(2016-Jan-18 02:01:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:01:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:01:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:01:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:01:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:01:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:01:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:01:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:01:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:01:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:01:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:01:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:01:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:01:16): server = sophos
Trace(2016-Jan-18 02:01:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:16): No manually configured proxy.
Trace(2016-Jan-18 02:01:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:17): Failed to authenticate
Trace(2016-Jan-18 02:01:17): No resubscription attribute found.
Trace(2016-Jan-18 02:01:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:01:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:01:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:01:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:01:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:01:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:01:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:01:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:01:19): Synchronise failed: 5
Trace(2016-Jan-18 02:01:19): Synchronisation state: 2
Trace(2016-Jan-18 02:01:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:01:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:01:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:01:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:01:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:01:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:01:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:01:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:01:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:01:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:01:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:01:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:01:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:01:19): server = sophos
Trace(2016-Jan-18 02:01:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:19): No manually configured proxy.
Trace(2016-Jan-18 02:01:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:20): Failed to authenticate
Trace(2016-Jan-18 02:01:20): No resubscription attribute found.
Trace(2016-Jan-18 02:01:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:01:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:01:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:01:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:01:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:01:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:01:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:01:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:01:22): Synchronise failed: 5
Trace(2016-Jan-18 02:01:22): Synchronisation state: 2
Trace(2016-Jan-18 02:01:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:01:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:01:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:01:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:01:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:01:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:01:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:01:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:01:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:01:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:01:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:01:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:01:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:01:22): server = sophos
Trace(2016-Jan-18 02:01:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:22): No manually configured proxy.
Trace(2016-Jan-18 02:01:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:23): Failed to authenticate
Trace(2016-Jan-18 02:01:23): No resubscription attribute found.
Trace(2016-Jan-18 02:01:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:01:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:01:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:01:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:01:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:01:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:01:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:01:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:01:25): Synchronise failed: 5
Trace(2016-Jan-18 02:01:25): Synchronisation state: 2
Trace(2016-Jan-18 02:01:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:01:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:01:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:01:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:01:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:01:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:01:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:01:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:01:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:01:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:01:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:01:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:01:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:01:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:01:25): server = sophos
Trace(2016-Jan-18 02:01:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:25): No manually configured proxy.
Trace(2016-Jan-18 02:01:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:01:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:26): Failed to authenticate
Trace(2016-Jan-18 02:01:26): No resubscription attribute found.
Trace(2016-Jan-18 02:01:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:01:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:01:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:01:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:01:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:01:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:01:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:01:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:01:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:01:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:01:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:01:28): Synchronise failed: 5
Trace(2016-Jan-18 02:01:28): Synchronisation state: 2
Trace(2016-Jan-18 02:01:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:01:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:01:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:01:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:01:28): ALUpdate():
Trace(2016-Jan-18 02:01:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:01:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:01:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:01:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:01:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:01:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:01:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:06:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:06:13): Process security set successfully
Trace(2016-Jan-18 02:06:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:06:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:06:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:06:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:06:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:06:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:06:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:06:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:06:13): Considering subscribed products.
Trace(2016-Jan-18 02:06:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:06:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:06:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:06:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:06:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:06:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:06:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:06:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:06:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:06:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:06:13): PopulateCache: Entering
Trace(2016-Jan-18 02:06:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:06:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:06:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:06:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:06:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:06:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:06:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:06:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:06:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:06:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:06:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:06:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:06:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:06:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:06:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:06:13): server = sophos
Trace(2016-Jan-18 02:06:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:13): No manually configured proxy.
Trace(2016-Jan-18 02:06:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:06:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:14): Failed to authenticate
Trace(2016-Jan-18 02:06:14): No resubscription attribute found.
Trace(2016-Jan-18 02:06:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:06:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:06:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:06:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:06:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:06:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:06:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:06:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:06:16): Synchronise failed: 5
Trace(2016-Jan-18 02:06:16): Synchronisation state: 2
Trace(2016-Jan-18 02:06:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:06:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:06:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:06:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:06:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:06:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:06:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:06:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:06:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:06:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:06:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:06:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:06:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:06:16): server = sophos
Trace(2016-Jan-18 02:06:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:16): No manually configured proxy.
Trace(2016-Jan-18 02:06:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:06:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:17): Failed to authenticate
Trace(2016-Jan-18 02:06:17): No resubscription attribute found.
Trace(2016-Jan-18 02:06:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:06:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:06:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:06:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:06:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:06:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:06:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:06:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:06:19): Synchronise failed: 5
Trace(2016-Jan-18 02:06:19): Synchronisation state: 2
Trace(2016-Jan-18 02:06:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:06:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:06:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:06:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:06:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:06:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:06:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:06:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:06:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:06:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:06:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:06:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:06:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:06:19): server = sophos
Trace(2016-Jan-18 02:06:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:19): No manually configured proxy.
Trace(2016-Jan-18 02:06:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:06:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:20): Failed to authenticate
Trace(2016-Jan-18 02:06:20): No resubscription attribute found.
Trace(2016-Jan-18 02:06:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:06:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:06:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:06:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:06:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:06:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:06:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:06:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:06:22): Synchronise failed: 5
Trace(2016-Jan-18 02:06:22): Synchronisation state: 2
Trace(2016-Jan-18 02:06:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:06:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:06:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:06:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:06:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:06:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:06:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:06:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:06:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:06:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:06:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:06:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:06:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:06:22): server = sophos
Trace(2016-Jan-18 02:06:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:22): No manually configured proxy.
Trace(2016-Jan-18 02:06:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:06:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:23): Failed to authenticate
Trace(2016-Jan-18 02:06:23): No resubscription attribute found.
Trace(2016-Jan-18 02:06:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:06:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:06:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:06:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:06:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:06:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:06:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:06:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:06:25): Synchronise failed: 5
Trace(2016-Jan-18 02:06:25): Synchronisation state: 2
Trace(2016-Jan-18 02:06:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:06:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:06:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:06:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:06:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:06:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:06:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:06:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:06:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:06:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:06:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:06:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:06:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:06:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:06:25): server = sophos
Trace(2016-Jan-18 02:06:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:25): No manually configured proxy.
Trace(2016-Jan-18 02:06:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:06:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:26): Failed to authenticate
Trace(2016-Jan-18 02:06:26): No resubscription attribute found.
Trace(2016-Jan-18 02:06:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:06:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:06:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:06:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:06:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:06:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:06:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:06:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:06:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:06:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:06:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:06:28): Synchronise failed: 5
Trace(2016-Jan-18 02:06:28): Synchronisation state: 2
Trace(2016-Jan-18 02:06:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:06:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:06:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:06:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:06:28): ALUpdate():
Trace(2016-Jan-18 02:06:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:06:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:06:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:06:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:06:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:06:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:06:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:11:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:11:13): Process security set successfully
Trace(2016-Jan-18 02:11:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:11:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:11:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:11:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:11:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:11:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:11:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:11:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:11:13): Considering subscribed products.
Trace(2016-Jan-18 02:11:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:11:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:11:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:11:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:11:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:11:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:11:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:11:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:11:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:11:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:11:13): PopulateCache: Entering
Trace(2016-Jan-18 02:11:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:11:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:11:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:11:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:11:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:11:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:11:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:11:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:11:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:11:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:11:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:11:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:11:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:11:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:11:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:11:13): server = sophos
Trace(2016-Jan-18 02:11:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:13): No manually configured proxy.
Trace(2016-Jan-18 02:11:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:11:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:14): Failed to authenticate
Trace(2016-Jan-18 02:11:14): No resubscription attribute found.
Trace(2016-Jan-18 02:11:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:11:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:11:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:11:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:11:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:11:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:11:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:11:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:11:16): Synchronise failed: 5
Trace(2016-Jan-18 02:11:16): Synchronisation state: 2
Trace(2016-Jan-18 02:11:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:11:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:11:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:11:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:11:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:11:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:11:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:11:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:11:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:11:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:11:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:11:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:11:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:11:16): server = sophos
Trace(2016-Jan-18 02:11:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:16): No manually configured proxy.
Trace(2016-Jan-18 02:11:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:11:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:17): Failed to authenticate
Trace(2016-Jan-18 02:11:17): No resubscription attribute found.
Trace(2016-Jan-18 02:11:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:11:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:11:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:11:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:11:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:11:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:11:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:11:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:11:19): Synchronise failed: 5
Trace(2016-Jan-18 02:11:19): Synchronisation state: 2
Trace(2016-Jan-18 02:11:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:11:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:11:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:11:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:11:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:11:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:11:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:11:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:11:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:11:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:11:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:11:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:11:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:11:19): server = sophos
Trace(2016-Jan-18 02:11:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:19): No manually configured proxy.
Trace(2016-Jan-18 02:11:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:11:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:20): Failed to authenticate
Trace(2016-Jan-18 02:11:20): No resubscription attribute found.
Trace(2016-Jan-18 02:11:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:11:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:11:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:11:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:11:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:11:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:11:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:11:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:11:22): Synchronise failed: 5
Trace(2016-Jan-18 02:11:22): Synchronisation state: 2
Trace(2016-Jan-18 02:11:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:11:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:11:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:11:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:11:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:11:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:11:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:11:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:11:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:11:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:11:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:11:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:11:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:11:22): server = sophos
Trace(2016-Jan-18 02:11:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:22): No manually configured proxy.
Trace(2016-Jan-18 02:11:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:11:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:23): Failed to authenticate
Trace(2016-Jan-18 02:11:23): No resubscription attribute found.
Trace(2016-Jan-18 02:11:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:11:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:11:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:11:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:11:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:11:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:11:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:11:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:11:25): Synchronise failed: 5
Trace(2016-Jan-18 02:11:25): Synchronisation state: 2
Trace(2016-Jan-18 02:11:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:11:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:11:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:11:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:11:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:11:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:11:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:11:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:11:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:11:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:11:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:11:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:11:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:11:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:11:25): server = sophos
Trace(2016-Jan-18 02:11:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:25): No manually configured proxy.
Trace(2016-Jan-18 02:11:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:11:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:26): Failed to authenticate
Trace(2016-Jan-18 02:11:26): No resubscription attribute found.
Trace(2016-Jan-18 02:11:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:11:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:11:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:11:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:11:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:11:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:11:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:11:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:11:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:11:29): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:29): [I31036] No proxy was used.
Trace(2016-Jan-18 02:11:29): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:11:29): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:11:29): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:11:29): Synchronise failed: 5
Trace(2016-Jan-18 02:11:29): Synchronisation state: 2
Trace(2016-Jan-18 02:11:29): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:11:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:11:29): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:11:29): Synchronise failed to connect.
Trace(2016-Jan-18 02:11:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:11:29): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:11:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:11:29): ALUpdate():
Trace(2016-Jan-18 02:11:29): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:11:29): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:11:30): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:11:30): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:11:30): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:11:30): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:11:31): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:16:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:16:13): Process security set successfully
Trace(2016-Jan-18 02:16:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:16:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:16:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:16:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:16:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:16:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:16:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:16:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:16:13): Considering subscribed products.
Trace(2016-Jan-18 02:16:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:16:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:16:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:16:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:16:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:16:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:16:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:16:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:16:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:16:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:16:13): PopulateCache: Entering
Trace(2016-Jan-18 02:16:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:16:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:16:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:16:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:16:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:16:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:16:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:16:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:16:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:16:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:16:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:16:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:16:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:16:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:16:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:16:13): server = sophos
Trace(2016-Jan-18 02:16:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:13): No manually configured proxy.
Trace(2016-Jan-18 02:16:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:16:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:14): Failed to authenticate
Trace(2016-Jan-18 02:16:14): No resubscription attribute found.
Trace(2016-Jan-18 02:16:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:16:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:16:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:16:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:16:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:16:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:16:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:16:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:16:16): Synchronise failed: 5
Trace(2016-Jan-18 02:16:16): Synchronisation state: 2
Trace(2016-Jan-18 02:16:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:16:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:16:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:16:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:16:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:16:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:16:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:16:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:16:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:16:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:16:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:16:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:16:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:16:16): server = sophos
Trace(2016-Jan-18 02:16:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:16): No manually configured proxy.
Trace(2016-Jan-18 02:16:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:16:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:17): Failed to authenticate
Trace(2016-Jan-18 02:16:17): No resubscription attribute found.
Trace(2016-Jan-18 02:16:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:16:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:16:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:16:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:16:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:16:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:16:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:16:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:16:19): Synchronise failed: 5
Trace(2016-Jan-18 02:16:19): Synchronisation state: 2
Trace(2016-Jan-18 02:16:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:16:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:16:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:16:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:16:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:16:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:16:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:16:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:16:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:16:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:16:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:16:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:16:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:16:19): server = sophos
Trace(2016-Jan-18 02:16:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:19): No manually configured proxy.
Trace(2016-Jan-18 02:16:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:16:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:20): Failed to authenticate
Trace(2016-Jan-18 02:16:20): No resubscription attribute found.
Trace(2016-Jan-18 02:16:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:16:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:16:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:16:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:16:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:16:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:16:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:16:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:16:22): Synchronise failed: 5
Trace(2016-Jan-18 02:16:22): Synchronisation state: 2
Trace(2016-Jan-18 02:16:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:16:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:16:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:16:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:16:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:16:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:16:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:16:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:16:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:16:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:16:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:16:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:16:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:16:22): server = sophos
Trace(2016-Jan-18 02:16:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:22): No manually configured proxy.
Trace(2016-Jan-18 02:16:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:16:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:23): Failed to authenticate
Trace(2016-Jan-18 02:16:23): No resubscription attribute found.
Trace(2016-Jan-18 02:16:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:16:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:16:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:16:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:16:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:16:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:16:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:16:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:16:25): Synchronise failed: 5
Trace(2016-Jan-18 02:16:25): Synchronisation state: 2
Trace(2016-Jan-18 02:16:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:16:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:16:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:16:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:16:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:16:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:16:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:16:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:16:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:16:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:16:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:16:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:16:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:16:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:16:25): server = sophos
Trace(2016-Jan-18 02:16:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:25): No manually configured proxy.
Trace(2016-Jan-18 02:16:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:16:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:27): Failed to authenticate
Trace(2016-Jan-18 02:16:27): No resubscription attribute found.
Trace(2016-Jan-18 02:16:27): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:16:27): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:16:27): Adding product filter 'scf'.
Trace(2016-Jan-18 02:16:27): Adding product filter 'sau'.
Trace(2016-Jan-18 02:16:27): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:16:27): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:16:27): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:16:27): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:16:27): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:16:27): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:16:27): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:16:27): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:16:27): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:16:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:16:29): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:29): [I31036] No proxy was used.
Trace(2016-Jan-18 02:16:29): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:16:29): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:16:29): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:16:29): Synchronise failed: 5
Trace(2016-Jan-18 02:16:29): Synchronisation state: 2
Trace(2016-Jan-18 02:16:29): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:16:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:16:29): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:16:29): Synchronise failed to connect.
Trace(2016-Jan-18 02:16:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:16:29): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:16:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:16:29): ALUpdate():
Trace(2016-Jan-18 02:16:29): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:16:29): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:16:30): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:16:30): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:16:30): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:16:30): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:16:31): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:21:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:21:13): Process security set successfully
Trace(2016-Jan-18 02:21:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:21:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:21:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:21:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:21:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:21:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:21:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:21:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:21:13): Considering subscribed products.
Trace(2016-Jan-18 02:21:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:21:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:21:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:21:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:21:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:21:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:21:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:21:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:21:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:21:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:21:13): PopulateCache: Entering
Trace(2016-Jan-18 02:21:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:21:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:21:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:21:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:21:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:21:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:21:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:21:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:21:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:21:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:21:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:21:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:21:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:21:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:21:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:21:13): server = sophos
Trace(2016-Jan-18 02:21:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:13): No manually configured proxy.
Trace(2016-Jan-18 02:21:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:21:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:14): Failed to authenticate
Trace(2016-Jan-18 02:21:14): No resubscription attribute found.
Trace(2016-Jan-18 02:21:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:21:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:21:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:21:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:21:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:21:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:21:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:21:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:21:16): Synchronise failed: 5
Trace(2016-Jan-18 02:21:16): Synchronisation state: 2
Trace(2016-Jan-18 02:21:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:21:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:21:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:21:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:21:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:21:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:21:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:21:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:21:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:21:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:21:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:21:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:21:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:21:16): server = sophos
Trace(2016-Jan-18 02:21:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:16): No manually configured proxy.
Trace(2016-Jan-18 02:21:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:21:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:17): Failed to authenticate
Trace(2016-Jan-18 02:21:17): No resubscription attribute found.
Trace(2016-Jan-18 02:21:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:21:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:21:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:21:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:21:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:21:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:21:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:21:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:21:19): Synchronise failed: 5
Trace(2016-Jan-18 02:21:19): Synchronisation state: 2
Trace(2016-Jan-18 02:21:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:21:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:21:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:21:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:21:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:21:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:21:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:21:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:21:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:21:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:21:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:21:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:21:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:21:19): server = sophos
Trace(2016-Jan-18 02:21:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:19): No manually configured proxy.
Trace(2016-Jan-18 02:21:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:21:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:20): Failed to authenticate
Trace(2016-Jan-18 02:21:20): No resubscription attribute found.
Trace(2016-Jan-18 02:21:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:21:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:21:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:21:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:21:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:21:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:21:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:21:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:21:22): Synchronise failed: 5
Trace(2016-Jan-18 02:21:22): Synchronisation state: 2
Trace(2016-Jan-18 02:21:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:21:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:21:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:21:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:21:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:21:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:21:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:21:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:21:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:21:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:21:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:21:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:21:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:21:22): server = sophos
Trace(2016-Jan-18 02:21:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:22): No manually configured proxy.
Trace(2016-Jan-18 02:21:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:21:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:23): Failed to authenticate
Trace(2016-Jan-18 02:21:23): No resubscription attribute found.
Trace(2016-Jan-18 02:21:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:21:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:21:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:21:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:21:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:21:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:21:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:21:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:21:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:21:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:21:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:21:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:21:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:21:25): Synchronise failed: 5
Trace(2016-Jan-18 02:21:25): Synchronisation state: 2
Trace(2016-Jan-18 02:21:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:21:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:21:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:21:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:21:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:21:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:21:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:21:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:21:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:21:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:21:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:21:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:21:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:21:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:21:25): server = sophos
Trace(2016-Jan-18 02:21:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:25): No manually configured proxy.
Trace(2016-Jan-18 02:21:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:21:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:26): Failed to authenticate
Trace(2016-Jan-18 02:21:26): No resubscription attribute found.
Trace(2016-Jan-18 02:21:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:21:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:21:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:21:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:21:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:21:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:21:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:21:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:21:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:21:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:21:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:21:28): Synchronise failed: 5
Trace(2016-Jan-18 02:21:28): Synchronisation state: 2
Trace(2016-Jan-18 02:21:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:21:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:21:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:21:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:21:28): ALUpdate():
Trace(2016-Jan-18 02:21:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:21:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:21:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:21:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:21:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:21:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:21:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:26:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:26:13): Process security set successfully
Trace(2016-Jan-18 02:26:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:26:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:26:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:26:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:26:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:26:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:26:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:26:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:26:13): Considering subscribed products.
Trace(2016-Jan-18 02:26:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:26:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:26:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:26:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:26:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:26:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:26:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:26:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:26:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:26:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:26:13): PopulateCache: Entering
Trace(2016-Jan-18 02:26:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:26:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:26:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:26:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:26:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:26:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:26:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:26:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:26:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:26:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:26:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:26:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:26:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:26:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:26:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:26:13): server = sophos
Trace(2016-Jan-18 02:26:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:13): No manually configured proxy.
Trace(2016-Jan-18 02:26:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:26:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:14): Failed to authenticate
Trace(2016-Jan-18 02:26:14): No resubscription attribute found.
Trace(2016-Jan-18 02:26:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:26:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:26:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:26:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:26:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:26:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:26:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:26:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:26:16): Synchronise failed: 5
Trace(2016-Jan-18 02:26:16): Synchronisation state: 2
Trace(2016-Jan-18 02:26:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:26:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:26:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:26:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:26:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:26:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:26:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:26:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:26:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:26:17): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:17): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:26:17): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:26:17): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:26:17): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:26:17): server = sophos
Trace(2016-Jan-18 02:26:17): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:17): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:17): No manually configured proxy.
Trace(2016-Jan-18 02:26:17): SULDownloader setup successful.
Trace(2016-Jan-18 02:26:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:17): Failed to authenticate
Trace(2016-Jan-18 02:26:17): No resubscription attribute found.
Trace(2016-Jan-18 02:26:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:26:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:26:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:26:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:26:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:26:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:26:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:26:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:26:19): Synchronise failed: 5
Trace(2016-Jan-18 02:26:19): Synchronisation state: 2
Trace(2016-Jan-18 02:26:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:26:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:26:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:26:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:26:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:26:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:26:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:26:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:26:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:26:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:26:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:26:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:26:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:26:19): server = sophos
Trace(2016-Jan-18 02:26:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:19): No manually configured proxy.
Trace(2016-Jan-18 02:26:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:26:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:20): Failed to authenticate
Trace(2016-Jan-18 02:26:20): No resubscription attribute found.
Trace(2016-Jan-18 02:26:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:26:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:26:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:26:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:26:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:26:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:26:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:26:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:26:22): Synchronise failed: 5
Trace(2016-Jan-18 02:26:22): Synchronisation state: 2
Trace(2016-Jan-18 02:26:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:26:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:26:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:26:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:26:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:26:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:26:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:26:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:26:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:26:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:26:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:26:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:26:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:26:22): server = sophos
Trace(2016-Jan-18 02:26:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:22): No manually configured proxy.
Trace(2016-Jan-18 02:26:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:26:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:23): Failed to authenticate
Trace(2016-Jan-18 02:26:23): No resubscription attribute found.
Trace(2016-Jan-18 02:26:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:26:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:26:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:26:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:26:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:26:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:26:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:26:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:26:25): Synchronise failed: 5
Trace(2016-Jan-18 02:26:25): Synchronisation state: 2
Trace(2016-Jan-18 02:26:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:26:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:26:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:26:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:26:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:26:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:26:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:26:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:26:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:26:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:26:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:26:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:26:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:26:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:26:25): server = sophos
Trace(2016-Jan-18 02:26:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:25): No manually configured proxy.
Trace(2016-Jan-18 02:26:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:26:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:26): Failed to authenticate
Trace(2016-Jan-18 02:26:26): No resubscription attribute found.
Trace(2016-Jan-18 02:26:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:26:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:26:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:26:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:26:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:26:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:26:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:26:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:26:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:26:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:26:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:26:28): Synchronise failed: 5
Trace(2016-Jan-18 02:26:28): Synchronisation state: 2
Trace(2016-Jan-18 02:26:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:26:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:26:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:26:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:26:28): ALUpdate():
Trace(2016-Jan-18 02:26:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:26:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:26:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:26:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:26:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:26:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:26:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:31:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:31:13): Process security set successfully
Trace(2016-Jan-18 02:31:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:31:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:31:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:31:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:31:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:31:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:31:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:31:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:31:13): Considering subscribed products.
Trace(2016-Jan-18 02:31:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:31:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:31:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:31:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:31:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:31:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:31:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:31:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:31:13): PopulateCache: Entering
Trace(2016-Jan-18 02:31:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:31:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:31:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:31:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:31:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:31:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:31:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:31:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:31:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:31:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:31:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:31:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:31:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:31:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:31:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:31:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:31:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:31:13): server = sophos
Trace(2016-Jan-18 02:31:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:13): No manually configured proxy.
Trace(2016-Jan-18 02:31:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:31:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:14): Failed to authenticate
Trace(2016-Jan-18 02:31:14): No resubscription attribute found.
Trace(2016-Jan-18 02:31:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:31:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:31:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:31:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:31:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:31:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:31:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:31:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:31:16): Synchronise failed: 5
Trace(2016-Jan-18 02:31:16): Synchronisation state: 2
Trace(2016-Jan-18 02:31:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:31:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:31:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:31:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:31:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:31:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:31:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:31:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:31:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:31:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:31:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:31:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:31:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:31:16): server = sophos
Trace(2016-Jan-18 02:31:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:16): No manually configured proxy.
Trace(2016-Jan-18 02:31:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:31:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:16): Failed to authenticate
Trace(2016-Jan-18 02:31:16): No resubscription attribute found.
Trace(2016-Jan-18 02:31:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:31:16): Adding product filter 'scf'.
Trace(2016-Jan-18 02:31:16): Adding product filter 'sau'.
Trace(2016-Jan-18 02:31:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:31:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:31:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:31:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:31:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:31:19): Synchronise failed: 5
Trace(2016-Jan-18 02:31:19): Synchronisation state: 2
Trace(2016-Jan-18 02:31:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:31:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:31:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:31:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:31:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:31:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:31:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:31:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:31:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:31:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:31:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:31:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:31:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:31:19): server = sophos
Trace(2016-Jan-18 02:31:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:19): No manually configured proxy.
Trace(2016-Jan-18 02:31:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:31:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:20): Failed to authenticate
Trace(2016-Jan-18 02:31:20): No resubscription attribute found.
Trace(2016-Jan-18 02:31:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:31:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:31:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:31:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:31:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:31:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:31:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:31:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:31:22): Synchronise failed: 5
Trace(2016-Jan-18 02:31:22): Synchronisation state: 2
Trace(2016-Jan-18 02:31:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:31:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:31:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:31:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:31:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:31:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:31:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:31:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:31:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:31:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:31:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:31:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:31:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:31:22): server = sophos
Trace(2016-Jan-18 02:31:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:22): No manually configured proxy.
Trace(2016-Jan-18 02:31:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:31:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:23): Failed to authenticate
Trace(2016-Jan-18 02:31:23): No resubscription attribute found.
Trace(2016-Jan-18 02:31:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:31:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:31:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:31:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:31:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:31:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:31:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:31:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:31:25): Synchronise failed: 5
Trace(2016-Jan-18 02:31:25): Synchronisation state: 2
Trace(2016-Jan-18 02:31:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:31:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:31:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:31:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:31:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:31:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:31:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:31:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:31:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:31:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:31:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:31:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:31:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:31:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:31:25): server = sophos
Trace(2016-Jan-18 02:31:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:25): No manually configured proxy.
Trace(2016-Jan-18 02:31:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:31:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:26): Failed to authenticate
Trace(2016-Jan-18 02:31:26): No resubscription attribute found.
Trace(2016-Jan-18 02:31:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:31:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:31:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:31:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:31:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:31:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:31:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:31:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:31:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:31:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:31:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:31:28): Synchronise failed: 5
Trace(2016-Jan-18 02:31:28): Synchronisation state: 2
Trace(2016-Jan-18 02:31:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:31:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:31:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:31:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:31:28): ALUpdate():
Trace(2016-Jan-18 02:31:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:31:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:31:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:31:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:31:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:31:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:31:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:36:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:36:13): Process security set successfully
Trace(2016-Jan-18 02:36:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:36:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:36:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:36:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:36:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:36:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:36:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:36:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:36:13): Considering subscribed products.
Trace(2016-Jan-18 02:36:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:36:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:36:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:36:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:36:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:36:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:36:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:36:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:36:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:36:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:36:13): PopulateCache: Entering
Trace(2016-Jan-18 02:36:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:36:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:36:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:36:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:36:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:36:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:36:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:36:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:36:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:36:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:36:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:36:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:36:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:36:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:36:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:36:13): server = sophos
Trace(2016-Jan-18 02:36:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:13): No manually configured proxy.
Trace(2016-Jan-18 02:36:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:36:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:14): Failed to authenticate
Trace(2016-Jan-18 02:36:14): No resubscription attribute found.
Trace(2016-Jan-18 02:36:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:36:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:36:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:36:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:36:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:36:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:36:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:36:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:36:16): Synchronise failed: 5
Trace(2016-Jan-18 02:36:16): Synchronisation state: 2
Trace(2016-Jan-18 02:36:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:36:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:36:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:36:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:36:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:36:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:36:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:36:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:36:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:36:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:36:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:36:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:36:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:36:16): server = sophos
Trace(2016-Jan-18 02:36:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:16): No manually configured proxy.
Trace(2016-Jan-18 02:36:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:36:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:17): Failed to authenticate
Trace(2016-Jan-18 02:36:17): No resubscription attribute found.
Trace(2016-Jan-18 02:36:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:36:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:36:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:36:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:36:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:36:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:36:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:36:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:36:19): Synchronise failed: 5
Trace(2016-Jan-18 02:36:19): Synchronisation state: 2
Trace(2016-Jan-18 02:36:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:36:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:36:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:36:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:36:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:36:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:36:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:36:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:36:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:36:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:36:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:36:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:36:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:36:19): server = sophos
Trace(2016-Jan-18 02:36:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:19): No manually configured proxy.
Trace(2016-Jan-18 02:36:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:36:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:20): Failed to authenticate
Trace(2016-Jan-18 02:36:20): No resubscription attribute found.
Trace(2016-Jan-18 02:36:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:36:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:36:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:36:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:36:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:36:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:36:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:36:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:36:22): Synchronise failed: 5
Trace(2016-Jan-18 02:36:22): Synchronisation state: 2
Trace(2016-Jan-18 02:36:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:36:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:36:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:36:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:36:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:36:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:36:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:36:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:36:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:36:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:36:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:36:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:36:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:36:22): server = sophos
Trace(2016-Jan-18 02:36:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:22): No manually configured proxy.
Trace(2016-Jan-18 02:36:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:36:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:23): Failed to authenticate
Trace(2016-Jan-18 02:36:23): No resubscription attribute found.
Trace(2016-Jan-18 02:36:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:36:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:36:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:36:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:36:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:36:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:36:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:36:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:36:25): Synchronise failed: 5
Trace(2016-Jan-18 02:36:25): Synchronisation state: 2
Trace(2016-Jan-18 02:36:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:36:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:36:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:36:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:36:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:36:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:36:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:36:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:36:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:36:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:36:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:36:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:36:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:36:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:36:25): server = sophos
Trace(2016-Jan-18 02:36:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:25): No manually configured proxy.
Trace(2016-Jan-18 02:36:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:36:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:26): Failed to authenticate
Trace(2016-Jan-18 02:36:26): No resubscription attribute found.
Trace(2016-Jan-18 02:36:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:36:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:36:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:36:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:36:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:36:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:36:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:36:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:36:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:36:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:36:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:36:28): Synchronise failed: 5
Trace(2016-Jan-18 02:36:28): Synchronisation state: 2
Trace(2016-Jan-18 02:36:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:36:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:36:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:36:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:36:28): ALUpdate():
Trace(2016-Jan-18 02:36:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:36:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:36:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:36:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:36:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:36:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:36:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:41:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:41:13): Process security set successfully
Trace(2016-Jan-18 02:41:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:41:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:41:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:41:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:41:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:41:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:41:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:41:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:41:13): Considering subscribed products.
Trace(2016-Jan-18 02:41:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:41:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:41:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:41:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:41:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:41:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:41:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:41:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:41:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:41:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:41:13): PopulateCache: Entering
Trace(2016-Jan-18 02:41:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:41:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:41:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:41:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:41:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:41:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:41:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:41:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:41:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:41:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:41:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:41:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:41:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:41:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:41:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:41:13): server = sophos
Trace(2016-Jan-18 02:41:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:13): No manually configured proxy.
Trace(2016-Jan-18 02:41:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:41:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:14): Failed to authenticate
Trace(2016-Jan-18 02:41:14): No resubscription attribute found.
Trace(2016-Jan-18 02:41:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:41:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:41:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:41:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:41:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:41:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:41:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:41:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:41:16): Synchronise failed: 5
Trace(2016-Jan-18 02:41:16): Synchronisation state: 2
Trace(2016-Jan-18 02:41:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:41:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:41:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:41:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:41:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:41:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:41:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:41:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:41:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:41:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:41:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:41:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:41:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:41:16): server = sophos
Trace(2016-Jan-18 02:41:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:16): No manually configured proxy.
Trace(2016-Jan-18 02:41:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:41:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:16): Failed to authenticate
Trace(2016-Jan-18 02:41:16): No resubscription attribute found.
Trace(2016-Jan-18 02:41:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:41:16): Adding product filter 'scf'.
Trace(2016-Jan-18 02:41:16): Adding product filter 'sau'.
Trace(2016-Jan-18 02:41:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:41:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:41:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:41:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:41:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:41:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:41:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:41:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:41:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:41:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:41:19): Synchronise failed: 5
Trace(2016-Jan-18 02:41:19): Synchronisation state: 2
Trace(2016-Jan-18 02:41:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:41:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:41:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:41:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:41:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:41:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:41:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:41:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:41:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:41:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:41:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:41:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:41:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:41:19): server = sophos
Trace(2016-Jan-18 02:41:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:19): No manually configured proxy.
Trace(2016-Jan-18 02:41:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:41:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:19): Failed to authenticate
Trace(2016-Jan-18 02:41:19): No resubscription attribute found.
Trace(2016-Jan-18 02:41:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:41:19): Adding product filter 'scf'.
Trace(2016-Jan-18 02:41:19): Adding product filter 'sau'.
Trace(2016-Jan-18 02:41:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:41:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:41:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:41:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:41:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:41:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:41:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:41:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:41:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:41:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:41:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:41:22): Synchronise failed: 5
Trace(2016-Jan-18 02:41:22): Synchronisation state: 2
Trace(2016-Jan-18 02:41:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:41:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:41:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:41:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:41:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:41:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:41:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:41:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:41:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:41:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:41:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:41:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:41:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:41:22): server = sophos
Trace(2016-Jan-18 02:41:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:22): No manually configured proxy.
Trace(2016-Jan-18 02:41:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:41:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:22): Failed to authenticate
Trace(2016-Jan-18 02:41:22): No resubscription attribute found.
Trace(2016-Jan-18 02:41:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:41:22): Adding product filter 'scf'.
Trace(2016-Jan-18 02:41:22): Adding product filter 'sau'.
Trace(2016-Jan-18 02:41:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:41:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:41:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:41:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:41:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:41:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:41:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:41:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:41:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:41:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:41:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:41:25): Synchronise failed: 5
Trace(2016-Jan-18 02:41:25): Synchronisation state: 2
Trace(2016-Jan-18 02:41:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:41:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:41:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:41:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:41:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:41:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:41:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:41:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:41:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:41:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:41:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:41:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:41:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:41:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:41:25): server = sophos
Trace(2016-Jan-18 02:41:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:25): No manually configured proxy.
Trace(2016-Jan-18 02:41:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:41:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:25): Failed to authenticate
Trace(2016-Jan-18 02:41:25): No resubscription attribute found.
Trace(2016-Jan-18 02:41:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:41:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:41:25): Adding product filter 'scf'.
Trace(2016-Jan-18 02:41:25): Adding product filter 'sau'.
Trace(2016-Jan-18 02:41:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:41:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:41:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:41:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:41:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:41:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:41:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:41:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:41:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:41:28): Synchronise failed: 5
Trace(2016-Jan-18 02:41:28): Synchronisation state: 2
Trace(2016-Jan-18 02:41:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:41:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:41:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:41:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:41:28): ALUpdate():
Trace(2016-Jan-18 02:41:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:41:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:41:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:41:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:41:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:41:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:41:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:46:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:46:13): Process security set successfully
Trace(2016-Jan-18 02:46:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:46:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:46:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:46:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:46:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:46:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:46:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:46:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:46:13): Considering subscribed products.
Trace(2016-Jan-18 02:46:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:46:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:46:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:46:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:46:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:46:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:46:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:46:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:46:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:46:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:46:13): PopulateCache: Entering
Trace(2016-Jan-18 02:46:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:46:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:46:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:46:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:46:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:46:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:46:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:46:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:46:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:46:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:46:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:46:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:46:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:46:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:46:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:46:13): server = sophos
Trace(2016-Jan-18 02:46:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:13): No manually configured proxy.
Trace(2016-Jan-18 02:46:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:46:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:14): Failed to authenticate
Trace(2016-Jan-18 02:46:14): No resubscription attribute found.
Trace(2016-Jan-18 02:46:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:46:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:46:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:46:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:46:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:46:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:46:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:46:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:46:16): Synchronise failed: 5
Trace(2016-Jan-18 02:46:16): Synchronisation state: 2
Trace(2016-Jan-18 02:46:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:46:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:46:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:46:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:46:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:46:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:46:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:46:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:46:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:46:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:46:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:46:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:46:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:46:16): server = sophos
Trace(2016-Jan-18 02:46:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:16): No manually configured proxy.
Trace(2016-Jan-18 02:46:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:46:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:17): Failed to authenticate
Trace(2016-Jan-18 02:46:17): No resubscription attribute found.
Trace(2016-Jan-18 02:46:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:46:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:46:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:46:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:46:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:46:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:46:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:46:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:46:19): Synchronise failed: 5
Trace(2016-Jan-18 02:46:19): Synchronisation state: 2
Trace(2016-Jan-18 02:46:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:46:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:46:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:46:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:46:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:46:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:46:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:46:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:46:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:46:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:46:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:46:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:46:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:46:19): server = sophos
Trace(2016-Jan-18 02:46:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:19): No manually configured proxy.
Trace(2016-Jan-18 02:46:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:46:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:20): Failed to authenticate
Trace(2016-Jan-18 02:46:20): No resubscription attribute found.
Trace(2016-Jan-18 02:46:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:46:20): Adding product filter 'scf'.
Trace(2016-Jan-18 02:46:20): Adding product filter 'sau'.
Trace(2016-Jan-18 02:46:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:46:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:46:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:46:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:46:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:46:22): Synchronise failed: 5
Trace(2016-Jan-18 02:46:22): Synchronisation state: 2
Trace(2016-Jan-18 02:46:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:46:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:46:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:46:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:46:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:46:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:46:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:46:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:46:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:46:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:46:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:46:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:46:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:46:22): server = sophos
Trace(2016-Jan-18 02:46:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:22): No manually configured proxy.
Trace(2016-Jan-18 02:46:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:46:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:23): Failed to authenticate
Trace(2016-Jan-18 02:46:23): No resubscription attribute found.
Trace(2016-Jan-18 02:46:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:46:23): Adding product filter 'scf'.
Trace(2016-Jan-18 02:46:23): Adding product filter 'sau'.
Trace(2016-Jan-18 02:46:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:46:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:46:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:46:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:46:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:46:25): Synchronise failed: 5
Trace(2016-Jan-18 02:46:25): Synchronisation state: 2
Trace(2016-Jan-18 02:46:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:46:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:46:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:46:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:46:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:46:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:46:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:46:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:46:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:46:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:46:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:46:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:46:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:46:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:46:25): server = sophos
Trace(2016-Jan-18 02:46:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:25): No manually configured proxy.
Trace(2016-Jan-18 02:46:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:26): Failed to authenticate
Trace(2016-Jan-18 02:46:26): No resubscription attribute found.
Trace(2016-Jan-18 02:46:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:46:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:46:26): Adding product filter 'scf'.
Trace(2016-Jan-18 02:46:26): Adding product filter 'sau'.
Trace(2016-Jan-18 02:46:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:46:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:46:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:46:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:46:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:46:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:46:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:46:28): Synchronise failed: 5
Trace(2016-Jan-18 02:46:28): Synchronisation state: 2
Trace(2016-Jan-18 02:46:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:46:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:46:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:46:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:46:28): ALUpdate():
Trace(2016-Jan-18 02:46:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:46:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:46:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:46:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:46:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:46:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:46:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:51:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:51:13): Process security set successfully
Trace(2016-Jan-18 02:51:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:51:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:51:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:51:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:51:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:51:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:51:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:51:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:51:13): Considering subscribed products.
Trace(2016-Jan-18 02:51:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:51:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:51:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:51:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:51:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:51:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:51:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:51:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:51:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:51:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:51:13): PopulateCache: Entering
Trace(2016-Jan-18 02:51:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:51:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:51:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:51:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:51:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:51:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:51:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:51:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:51:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:51:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:51:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:51:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:51:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:51:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:51:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:51:13): server = sophos
Trace(2016-Jan-18 02:51:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:13): No manually configured proxy.
Trace(2016-Jan-18 02:51:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:51:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:14): Failed to authenticate
Trace(2016-Jan-18 02:51:14): No resubscription attribute found.
Trace(2016-Jan-18 02:51:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:51:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:51:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:51:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:51:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:51:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:51:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:51:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:51:16): Synchronise failed: 5
Trace(2016-Jan-18 02:51:16): Synchronisation state: 2
Trace(2016-Jan-18 02:51:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:51:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:51:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:51:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:51:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:51:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:51:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:51:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:51:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:51:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:51:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:51:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:51:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:51:16): server = sophos
Trace(2016-Jan-18 02:51:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:16): No manually configured proxy.
Trace(2016-Jan-18 02:51:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:16): Failed to authenticate
Trace(2016-Jan-18 02:51:16): No resubscription attribute found.
Trace(2016-Jan-18 02:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:51:16): Adding product filter 'scf'.
Trace(2016-Jan-18 02:51:16): Adding product filter 'sau'.
Trace(2016-Jan-18 02:51:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:51:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:51:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:51:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:51:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:51:19): Synchronise failed: 5
Trace(2016-Jan-18 02:51:19): Synchronisation state: 2
Trace(2016-Jan-18 02:51:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:51:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:51:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:51:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:51:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:51:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:51:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:51:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:51:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:51:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:51:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:51:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:51:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:51:19): server = sophos
Trace(2016-Jan-18 02:51:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:19): No manually configured proxy.
Trace(2016-Jan-18 02:51:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:19): Failed to authenticate
Trace(2016-Jan-18 02:51:19): No resubscription attribute found.
Trace(2016-Jan-18 02:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:51:19): Adding product filter 'scf'.
Trace(2016-Jan-18 02:51:19): Adding product filter 'sau'.
Trace(2016-Jan-18 02:51:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:51:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:51:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:51:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:51:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:51:22): Synchronise failed: 5
Trace(2016-Jan-18 02:51:22): Synchronisation state: 2
Trace(2016-Jan-18 02:51:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:51:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:51:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:51:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:51:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:51:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:51:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:51:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:51:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:51:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:51:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:51:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:51:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:51:22): server = sophos
Trace(2016-Jan-18 02:51:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:22): No manually configured proxy.
Trace(2016-Jan-18 02:51:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:22): Failed to authenticate
Trace(2016-Jan-18 02:51:22): No resubscription attribute found.
Trace(2016-Jan-18 02:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:51:22): Adding product filter 'scf'.
Trace(2016-Jan-18 02:51:22): Adding product filter 'sau'.
Trace(2016-Jan-18 02:51:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:51:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:51:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:51:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:51:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:51:25): Synchronise failed: 5
Trace(2016-Jan-18 02:51:25): Synchronisation state: 2
Trace(2016-Jan-18 02:51:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:51:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:51:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:51:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:51:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:51:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:51:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:51:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:51:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:51:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:51:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:51:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:51:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:51:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:51:25): server = sophos
Trace(2016-Jan-18 02:51:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:25): No manually configured proxy.
Trace(2016-Jan-18 02:51:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:25): Failed to authenticate
Trace(2016-Jan-18 02:51:25): No resubscription attribute found.
Trace(2016-Jan-18 02:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:51:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:51:25): Adding product filter 'scf'.
Trace(2016-Jan-18 02:51:25): Adding product filter 'sau'.
Trace(2016-Jan-18 02:51:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:51:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:51:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:51:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:51:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:51:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:51:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:51:28): Synchronise failed: 5
Trace(2016-Jan-18 02:51:28): Synchronisation state: 2
Trace(2016-Jan-18 02:51:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:51:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:51:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:51:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:51:28): ALUpdate():
Trace(2016-Jan-18 02:51:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:51:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:51:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:51:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:51:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:51:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:51:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 02:56:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 02:56:13): Process security set successfully
Trace(2016-Jan-18 02:56:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 02:56:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 02:56:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 02:56:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 02:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 02:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 02:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 02:56:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 02:56:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 02:56:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 02:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 02:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 02:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 02:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:56:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 02:56:13): Considering subscribed products.
Trace(2016-Jan-18 02:56:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 02:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 02:56:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 02:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 02:56:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 02:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 02:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 02:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 02:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 02:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 02:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:13): GenerateCustomerID: complete
Trace(2016-Jan-18 02:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 02:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 02:56:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 02:56:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 02:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:56:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 02:56:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:56:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 02:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 02:56:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 02:56:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 02:56:13): PopulateCache: Entering
Trace(2016-Jan-18 02:56:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 02:56:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:56:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:56:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 02:56:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:56:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:56:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 02:56:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:13): SULUpdateLocation created!
Trace(2016-Jan-18 02:56:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:56:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:56:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:56:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:56:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:56:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:56:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:56:13): server = sophos
Trace(2016-Jan-18 02:56:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:13): No manually configured proxy.
Trace(2016-Jan-18 02:56:13): SULDownloader setup successful.
Trace(2016-Jan-18 02:56:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:14): Failed to authenticate
Trace(2016-Jan-18 02:56:14): No resubscription attribute found.
Trace(2016-Jan-18 02:56:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:56:14): Adding product filter 'scf'.
Trace(2016-Jan-18 02:56:14): Adding product filter 'sau'.
Trace(2016-Jan-18 02:56:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:56:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:56:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:56:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:56:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:56:16): Synchronise failed: 5
Trace(2016-Jan-18 02:56:16): Synchronisation state: 2
Trace(2016-Jan-18 02:56:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 02:56:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:56:16): Synchronise failed to connect.
Trace(2016-Jan-18 02:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:56:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:56:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:56:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:16): SULUpdateLocation created!
Trace(2016-Jan-18 02:56:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:56:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:56:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:56:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:56:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:56:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:56:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:56:16): server = sophos
Trace(2016-Jan-18 02:56:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:16): No manually configured proxy.
Trace(2016-Jan-18 02:56:16): SULDownloader setup successful.
Trace(2016-Jan-18 02:56:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:17): Failed to authenticate
Trace(2016-Jan-18 02:56:17): No resubscription attribute found.
Trace(2016-Jan-18 02:56:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:56:17): Adding product filter 'scf'.
Trace(2016-Jan-18 02:56:17): Adding product filter 'sau'.
Trace(2016-Jan-18 02:56:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:56:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:56:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:56:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:56:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:56:19): Synchronise failed: 5
Trace(2016-Jan-18 02:56:19): Synchronisation state: 2
Trace(2016-Jan-18 02:56:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 02:56:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:56:19): Synchronise failed to connect.
Trace(2016-Jan-18 02:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:56:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:56:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:56:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:19): SULUpdateLocation created!
Trace(2016-Jan-18 02:56:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:56:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:56:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:56:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:56:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:56:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:56:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:56:19): server = sophos
Trace(2016-Jan-18 02:56:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:19): No manually configured proxy.
Trace(2016-Jan-18 02:56:19): SULDownloader setup successful.
Trace(2016-Jan-18 02:56:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:19): Failed to authenticate
Trace(2016-Jan-18 02:56:19): No resubscription attribute found.
Trace(2016-Jan-18 02:56:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:56:19): Adding product filter 'scf'.
Trace(2016-Jan-18 02:56:19): Adding product filter 'sau'.
Trace(2016-Jan-18 02:56:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:56:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:56:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:56:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:56:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:56:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:56:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:56:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:56:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:56:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:56:22): Synchronise failed: 5
Trace(2016-Jan-18 02:56:22): Synchronisation state: 2
Trace(2016-Jan-18 02:56:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 02:56:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:56:22): Synchronise failed to connect.
Trace(2016-Jan-18 02:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:56:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:56:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:56:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:22): SULUpdateLocation created!
Trace(2016-Jan-18 02:56:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:56:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:56:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:56:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:56:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:56:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:56:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:56:22): server = sophos
Trace(2016-Jan-18 02:56:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:22): No manually configured proxy.
Trace(2016-Jan-18 02:56:22): SULDownloader setup successful.
Trace(2016-Jan-18 02:56:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:22): Failed to authenticate
Trace(2016-Jan-18 02:56:22): No resubscription attribute found.
Trace(2016-Jan-18 02:56:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:56:22): Adding product filter 'scf'.
Trace(2016-Jan-18 02:56:22): Adding product filter 'sau'.
Trace(2016-Jan-18 02:56:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:56:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:56:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:56:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:56:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:56:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:56:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:56:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:56:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:56:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:56:25): Synchronise failed: 5
Trace(2016-Jan-18 02:56:25): Synchronisation state: 2
Trace(2016-Jan-18 02:56:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 02:56:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:56:25): Synchronise failed to connect.
Trace(2016-Jan-18 02:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:56:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:56:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 02:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 02:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 02:56:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 02:56:25): SULUpdateLocation created!
Trace(2016-Jan-18 02:56:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 02:56:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 02:56:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 02:56:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 02:56:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 02:56:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 02:56:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 02:56:25): server = sophos
Trace(2016-Jan-18 02:56:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:25): No manually configured proxy.
Trace(2016-Jan-18 02:56:25): SULDownloader setup successful.
Trace(2016-Jan-18 02:56:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:25): Failed to authenticate
Trace(2016-Jan-18 02:56:25): No resubscription attribute found.
Trace(2016-Jan-18 02:56:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 02:56:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 02:56:25): Adding product filter 'scf'.
Trace(2016-Jan-18 02:56:25): Adding product filter 'sau'.
Trace(2016-Jan-18 02:56:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 02:56:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 02:56:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 02:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 02:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 02:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 02:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 02:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 02:56:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 02:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 02:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 02:56:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 02:56:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 02:56:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 02:56:28): Synchronise failed: 5
Trace(2016-Jan-18 02:56:28): Synchronisation state: 2
Trace(2016-Jan-18 02:56:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 02:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 02:56:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 02:56:28): Synchronise failed to connect.
Trace(2016-Jan-18 02:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 02:56:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 02:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 02:56:28): ALUpdate():
Trace(2016-Jan-18 02:56:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 02:56:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 02:56:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 02:56:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:56:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 02:56:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 02:56:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:01:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:01:13): Process security set successfully
Trace(2016-Jan-18 03:01:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:01:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:01:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:01:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:01:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:01:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:01:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:01:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:01:13): Considering subscribed products.
Trace(2016-Jan-18 03:01:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:01:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:01:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:01:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:01:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:01:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:01:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:01:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:01:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:01:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:01:13): PopulateCache: Entering
Trace(2016-Jan-18 03:01:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:01:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:01:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:01:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:01:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:01:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:01:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:01:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:01:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:01:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:01:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:01:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:01:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:01:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:01:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:01:13): server = sophos
Trace(2016-Jan-18 03:01:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:13): No manually configured proxy.
Trace(2016-Jan-18 03:01:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:01:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:14): Failed to authenticate
Trace(2016-Jan-18 03:01:14): No resubscription attribute found.
Trace(2016-Jan-18 03:01:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:01:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:01:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:01:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:01:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:01:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:01:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:01:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:01:16): Synchronise failed: 5
Trace(2016-Jan-18 03:01:16): Synchronisation state: 2
Trace(2016-Jan-18 03:01:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:01:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:01:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:01:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:01:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:01:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:01:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:01:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:01:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:01:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:01:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:01:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:01:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:01:16): server = sophos
Trace(2016-Jan-18 03:01:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:16): No manually configured proxy.
Trace(2016-Jan-18 03:01:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:16): Failed to authenticate
Trace(2016-Jan-18 03:01:16): No resubscription attribute found.
Trace(2016-Jan-18 03:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:01:16): Adding product filter 'scf'.
Trace(2016-Jan-18 03:01:16): Adding product filter 'sau'.
Trace(2016-Jan-18 03:01:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:01:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:01:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:01:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:01:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:01:19): Synchronise failed: 5
Trace(2016-Jan-18 03:01:19): Synchronisation state: 2
Trace(2016-Jan-18 03:01:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:01:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:01:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:01:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:01:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:01:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:01:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:01:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:01:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:01:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:01:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:01:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:01:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:01:19): server = sophos
Trace(2016-Jan-18 03:01:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:19): No manually configured proxy.
Trace(2016-Jan-18 03:01:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:19): Failed to authenticate
Trace(2016-Jan-18 03:01:19): No resubscription attribute found.
Trace(2016-Jan-18 03:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:01:19): Adding product filter 'scf'.
Trace(2016-Jan-18 03:01:19): Adding product filter 'sau'.
Trace(2016-Jan-18 03:01:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:01:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:01:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:01:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:01:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:01:22): Synchronise failed: 5
Trace(2016-Jan-18 03:01:22): Synchronisation state: 2
Trace(2016-Jan-18 03:01:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:01:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:01:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:01:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:01:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:01:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:01:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:01:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:01:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:01:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:01:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:01:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:01:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:01:22): server = sophos
Trace(2016-Jan-18 03:01:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:22): No manually configured proxy.
Trace(2016-Jan-18 03:01:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:22): Failed to authenticate
Trace(2016-Jan-18 03:01:22): No resubscription attribute found.
Trace(2016-Jan-18 03:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:01:22): Adding product filter 'scf'.
Trace(2016-Jan-18 03:01:22): Adding product filter 'sau'.
Trace(2016-Jan-18 03:01:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:01:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:01:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:01:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:01:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:01:25): Synchronise failed: 5
Trace(2016-Jan-18 03:01:25): Synchronisation state: 2
Trace(2016-Jan-18 03:01:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:01:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:01:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:01:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:01:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:01:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:01:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:01:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:01:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:01:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:01:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:01:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:01:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:01:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:01:25): server = sophos
Trace(2016-Jan-18 03:01:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:25): No manually configured proxy.
Trace(2016-Jan-18 03:01:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:01:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:25): Failed to authenticate
Trace(2016-Jan-18 03:01:25): No resubscription attribute found.
Trace(2016-Jan-18 03:01:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:01:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:01:25): Adding product filter 'scf'.
Trace(2016-Jan-18 03:01:25): Adding product filter 'sau'.
Trace(2016-Jan-18 03:01:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:01:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:01:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:01:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:01:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:01:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:01:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:01:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:01:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:01:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:01:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:01:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:01:28): Synchronise failed: 5
Trace(2016-Jan-18 03:01:28): Synchronisation state: 2
Trace(2016-Jan-18 03:01:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:01:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:01:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:01:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:01:28): ALUpdate():
Trace(2016-Jan-18 03:01:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:01:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:01:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:01:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:01:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:01:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:01:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:06:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:06:13): Process security set successfully
Trace(2016-Jan-18 03:06:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:06:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:06:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:06:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:06:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:06:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:06:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:06:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:06:13): Considering subscribed products.
Trace(2016-Jan-18 03:06:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:06:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:06:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:06:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:06:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:06:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:06:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:06:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:06:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:06:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:06:13): PopulateCache: Entering
Trace(2016-Jan-18 03:06:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:06:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:06:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:06:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:06:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:06:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:06:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:06:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:06:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:06:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:06:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:06:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:06:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:06:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:06:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:06:13): server = sophos
Trace(2016-Jan-18 03:06:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:13): No manually configured proxy.
Trace(2016-Jan-18 03:06:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:06:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:14): Failed to authenticate
Trace(2016-Jan-18 03:06:14): No resubscription attribute found.
Trace(2016-Jan-18 03:06:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:06:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:06:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:06:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:06:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:06:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:06:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:06:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:06:16): Synchronise failed: 5
Trace(2016-Jan-18 03:06:16): Synchronisation state: 2
Trace(2016-Jan-18 03:06:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:06:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:06:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:06:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:06:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:06:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:06:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:06:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:06:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:06:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:06:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:06:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:06:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:06:16): server = sophos
Trace(2016-Jan-18 03:06:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:16): No manually configured proxy.
Trace(2016-Jan-18 03:06:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:06:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:17): Failed to authenticate
Trace(2016-Jan-18 03:06:17): No resubscription attribute found.
Trace(2016-Jan-18 03:06:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:06:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:06:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:06:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:06:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:06:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:06:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:06:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:06:19): Synchronise failed: 5
Trace(2016-Jan-18 03:06:19): Synchronisation state: 2
Trace(2016-Jan-18 03:06:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:06:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:06:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:06:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:06:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:06:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:06:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:06:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:06:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:06:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:06:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:06:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:06:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:06:19): server = sophos
Trace(2016-Jan-18 03:06:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:19): No manually configured proxy.
Trace(2016-Jan-18 03:06:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:06:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:19): Failed to authenticate
Trace(2016-Jan-18 03:06:19): No resubscription attribute found.
Trace(2016-Jan-18 03:06:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:06:19): Adding product filter 'scf'.
Trace(2016-Jan-18 03:06:19): Adding product filter 'sau'.
Trace(2016-Jan-18 03:06:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:06:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:06:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:06:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:06:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:06:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:06:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:06:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:06:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:06:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:06:22): Synchronise failed: 5
Trace(2016-Jan-18 03:06:22): Synchronisation state: 2
Trace(2016-Jan-18 03:06:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:06:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:06:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:06:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:06:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:06:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:06:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:06:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:06:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:06:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:06:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:06:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:06:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:06:22): server = sophos
Trace(2016-Jan-18 03:06:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:22): No manually configured proxy.
Trace(2016-Jan-18 03:06:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:06:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:22): Failed to authenticate
Trace(2016-Jan-18 03:06:22): No resubscription attribute found.
Trace(2016-Jan-18 03:06:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:06:22): Adding product filter 'scf'.
Trace(2016-Jan-18 03:06:22): Adding product filter 'sau'.
Trace(2016-Jan-18 03:06:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:06:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:06:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:06:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:06:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:06:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:06:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:06:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:06:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:06:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:06:25): Synchronise failed: 5
Trace(2016-Jan-18 03:06:25): Synchronisation state: 2
Trace(2016-Jan-18 03:06:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:06:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:06:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:06:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:06:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:06:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:06:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:06:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:06:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:06:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:06:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:06:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:06:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:06:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:06:25): server = sophos
Trace(2016-Jan-18 03:06:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:25): No manually configured proxy.
Trace(2016-Jan-18 03:06:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:06:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:25): Failed to authenticate
Trace(2016-Jan-18 03:06:25): No resubscription attribute found.
Trace(2016-Jan-18 03:06:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:06:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:06:25): Adding product filter 'scf'.
Trace(2016-Jan-18 03:06:25): Adding product filter 'sau'.
Trace(2016-Jan-18 03:06:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:06:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:06:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:06:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:06:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:06:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:06:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:06:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:06:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:06:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:06:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:06:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:06:28): Synchronise failed: 5
Trace(2016-Jan-18 03:06:28): Synchronisation state: 2
Trace(2016-Jan-18 03:06:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:06:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:06:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:06:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:06:28): ALUpdate():
Trace(2016-Jan-18 03:06:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:06:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:06:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:06:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:06:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:06:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:06:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:11:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:11:13): Process security set successfully
Trace(2016-Jan-18 03:11:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:11:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:11:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:11:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:11:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:11:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:11:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:11:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:11:13): Considering subscribed products.
Trace(2016-Jan-18 03:11:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:11:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:11:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:11:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:11:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:11:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:11:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:11:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:11:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:11:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:11:13): PopulateCache: Entering
Trace(2016-Jan-18 03:11:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:11:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:11:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:11:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:11:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:11:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:11:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:11:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:11:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:11:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:11:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:11:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:11:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:11:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:11:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:11:13): server = sophos
Trace(2016-Jan-18 03:11:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:13): No manually configured proxy.
Trace(2016-Jan-18 03:11:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:11:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:14): Failed to authenticate
Trace(2016-Jan-18 03:11:14): No resubscription attribute found.
Trace(2016-Jan-18 03:11:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:11:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:11:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:11:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:11:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:11:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:11:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:11:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:11:16): Synchronise failed: 5
Trace(2016-Jan-18 03:11:16): Synchronisation state: 2
Trace(2016-Jan-18 03:11:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:11:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:11:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:11:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:11:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:11:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:11:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:11:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:11:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:11:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:11:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:11:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:11:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:11:16): server = sophos
Trace(2016-Jan-18 03:11:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:16): No manually configured proxy.
Trace(2016-Jan-18 03:11:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:11:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:17): Failed to authenticate
Trace(2016-Jan-18 03:11:17): No resubscription attribute found.
Trace(2016-Jan-18 03:11:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:11:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:11:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:11:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:11:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:11:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:11:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:11:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:11:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:11:19): Synchronise failed: 5
Trace(2016-Jan-18 03:11:19): Synchronisation state: 2
Trace(2016-Jan-18 03:11:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:11:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:11:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:11:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:11:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:11:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:11:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:11:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:11:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:11:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:11:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:11:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:11:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:11:19): server = sophos
Trace(2016-Jan-18 03:11:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:19): No manually configured proxy.
Trace(2016-Jan-18 03:11:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:11:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:20): Failed to authenticate
Trace(2016-Jan-18 03:11:20): No resubscription attribute found.
Trace(2016-Jan-18 03:11:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:11:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:11:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:11:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:11:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:11:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:11:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:11:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:11:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:11:22): Synchronise failed: 5
Trace(2016-Jan-18 03:11:22): Synchronisation state: 2
Trace(2016-Jan-18 03:11:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:11:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:11:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:11:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:11:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:11:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:11:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:11:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:11:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:11:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:11:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:11:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:11:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:11:22): server = sophos
Trace(2016-Jan-18 03:11:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:22): No manually configured proxy.
Trace(2016-Jan-18 03:11:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:11:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:23): Failed to authenticate
Trace(2016-Jan-18 03:11:23): No resubscription attribute found.
Trace(2016-Jan-18 03:11:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:11:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:11:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:11:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:11:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:11:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:11:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:11:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:11:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:11:25): Synchronise failed: 5
Trace(2016-Jan-18 03:11:25): Synchronisation state: 2
Trace(2016-Jan-18 03:11:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:11:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:11:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:11:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:11:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:11:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:11:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:11:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:11:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:11:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:11:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:11:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:11:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:11:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:11:25): server = sophos
Trace(2016-Jan-18 03:11:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:25): No manually configured proxy.
Trace(2016-Jan-18 03:11:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:11:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:26): Failed to authenticate
Trace(2016-Jan-18 03:11:26): No resubscription attribute found.
Trace(2016-Jan-18 03:11:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:11:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:11:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:11:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:11:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:11:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:11:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:11:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:11:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:11:30): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:11:30): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:30): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:30): [I31036] No proxy was used.
Trace(2016-Jan-18 03:11:30): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:11:30): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:11:30): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:11:30): Synchronise failed: 5
Trace(2016-Jan-18 03:11:30): Synchronisation state: 2
Trace(2016-Jan-18 03:11:30): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:11:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:11:30): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:11:30): Synchronise failed to connect.
Trace(2016-Jan-18 03:11:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:11:30): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:11:30): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:11:30): ALUpdate():
Trace(2016-Jan-18 03:11:30): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:11:30): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:11:31): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:11:31): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:11:31): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:11:31): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:11:32): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:16:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:16:13): Process security set successfully
Trace(2016-Jan-18 03:16:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:16:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:16:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:16:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:16:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:16:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:16:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:16:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:16:13): Considering subscribed products.
Trace(2016-Jan-18 03:16:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:16:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:16:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:16:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:16:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:16:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:16:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:16:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:16:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:16:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:16:13): PopulateCache: Entering
Trace(2016-Jan-18 03:16:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:16:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:16:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:16:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:16:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:16:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:16:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:16:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:16:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:16:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:16:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:16:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:16:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:16:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:16:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:16:13): server = sophos
Trace(2016-Jan-18 03:16:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:13): No manually configured proxy.
Trace(2016-Jan-18 03:16:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:16:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:14): Failed to authenticate
Trace(2016-Jan-18 03:16:14): No resubscription attribute found.
Trace(2016-Jan-18 03:16:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:16:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:16:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:16:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:16:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:16:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:16:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:16:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:16:16): Synchronise failed: 5
Trace(2016-Jan-18 03:16:16): Synchronisation state: 2
Trace(2016-Jan-18 03:16:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:16:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:16:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:16:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:16:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:16:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:16:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:16:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:16:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:16:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:16:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:16:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:16:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:16:16): server = sophos
Trace(2016-Jan-18 03:16:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:16): No manually configured proxy.
Trace(2016-Jan-18 03:16:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:16:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:17): Failed to authenticate
Trace(2016-Jan-18 03:16:17): No resubscription attribute found.
Trace(2016-Jan-18 03:16:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:16:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:16:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:16:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:16:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:16:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:16:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:16:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:16:19): Synchronise failed: 5
Trace(2016-Jan-18 03:16:19): Synchronisation state: 2
Trace(2016-Jan-18 03:16:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:16:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:16:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:16:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:16:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:16:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:16:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:16:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:16:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:16:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:16:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:16:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:16:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:16:19): server = sophos
Trace(2016-Jan-18 03:16:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:19): No manually configured proxy.
Trace(2016-Jan-18 03:16:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:16:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:20): Failed to authenticate
Trace(2016-Jan-18 03:16:20): No resubscription attribute found.
Trace(2016-Jan-18 03:16:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:16:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:16:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:16:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:16:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:16:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:16:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:16:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:16:22): Synchronise failed: 5
Trace(2016-Jan-18 03:16:22): Synchronisation state: 2
Trace(2016-Jan-18 03:16:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:16:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:16:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:16:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:16:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:16:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:16:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:16:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:16:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:16:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:16:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:16:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:16:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:16:22): server = sophos
Trace(2016-Jan-18 03:16:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:22): No manually configured proxy.
Trace(2016-Jan-18 03:16:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:16:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:23): Failed to authenticate
Trace(2016-Jan-18 03:16:23): No resubscription attribute found.
Trace(2016-Jan-18 03:16:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:16:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:16:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:16:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:16:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:16:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:16:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:16:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:16:25): Synchronise failed: 5
Trace(2016-Jan-18 03:16:25): Synchronisation state: 2
Trace(2016-Jan-18 03:16:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:16:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:16:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:16:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:16:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:16:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:16:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:16:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:16:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:16:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:16:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:16:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:16:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:16:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:16:25): server = sophos
Trace(2016-Jan-18 03:16:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:25): No manually configured proxy.
Trace(2016-Jan-18 03:16:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:16:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:26): Failed to authenticate
Trace(2016-Jan-18 03:16:26): No resubscription attribute found.
Trace(2016-Jan-18 03:16:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:16:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:16:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:16:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:16:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:16:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:16:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:16:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:16:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:16:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:16:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:16:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:16:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:16:28): Synchronise failed: 5
Trace(2016-Jan-18 03:16:28): Synchronisation state: 2
Trace(2016-Jan-18 03:16:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:16:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:16:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:16:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:16:28): ALUpdate():
Trace(2016-Jan-18 03:16:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:16:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:16:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:16:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:16:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:16:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:16:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:21:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:21:13): Process security set successfully
Trace(2016-Jan-18 03:21:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:21:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:21:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:21:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:21:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:21:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:21:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:21:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:21:13): Considering subscribed products.
Trace(2016-Jan-18 03:21:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:21:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:21:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:21:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:21:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:21:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:21:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:21:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:21:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:21:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:21:13): PopulateCache: Entering
Trace(2016-Jan-18 03:21:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:21:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:21:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:21:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:21:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:21:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:21:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:21:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:21:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:21:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:21:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:21:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:21:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:21:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:21:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:21:13): server = sophos
Trace(2016-Jan-18 03:21:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:13): No manually configured proxy.
Trace(2016-Jan-18 03:21:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:21:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:14): Failed to authenticate
Trace(2016-Jan-18 03:21:14): No resubscription attribute found.
Trace(2016-Jan-18 03:21:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:21:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:21:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:21:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:21:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:21:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:21:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:21:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:21:16): Synchronise failed: 5
Trace(2016-Jan-18 03:21:16): Synchronisation state: 2
Trace(2016-Jan-18 03:21:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:21:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:21:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:21:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:21:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:21:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:21:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:21:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:21:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:21:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:21:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:21:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:21:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:21:16): server = sophos
Trace(2016-Jan-18 03:21:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:16): No manually configured proxy.
Trace(2016-Jan-18 03:21:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:21:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:17): Failed to authenticate
Trace(2016-Jan-18 03:21:17): No resubscription attribute found.
Trace(2016-Jan-18 03:21:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:21:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:21:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:21:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:21:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:21:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:21:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:21:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:21:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:21:19): Synchronise failed: 5
Trace(2016-Jan-18 03:21:19): Synchronisation state: 2
Trace(2016-Jan-18 03:21:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:21:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:21:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:21:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:21:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:21:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:21:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:21:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:21:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:21:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:21:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:21:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:21:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:21:19): server = sophos
Trace(2016-Jan-18 03:21:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:19): No manually configured proxy.
Trace(2016-Jan-18 03:21:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:21:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:20): Failed to authenticate
Trace(2016-Jan-18 03:21:20): No resubscription attribute found.
Trace(2016-Jan-18 03:21:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:21:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:21:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:21:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:21:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:21:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:21:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:21:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:21:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:21:22): Synchronise failed: 5
Trace(2016-Jan-18 03:21:22): Synchronisation state: 2
Trace(2016-Jan-18 03:21:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:21:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:21:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:21:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:21:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:21:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:21:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:21:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:21:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:21:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:21:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:21:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:21:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:21:22): server = sophos
Trace(2016-Jan-18 03:21:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:22): No manually configured proxy.
Trace(2016-Jan-18 03:21:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:21:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:22): Failed to authenticate
Trace(2016-Jan-18 03:21:22): No resubscription attribute found.
Trace(2016-Jan-18 03:21:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:21:22): Adding product filter 'scf'.
Trace(2016-Jan-18 03:21:22): Adding product filter 'sau'.
Trace(2016-Jan-18 03:21:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:21:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:21:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:21:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:21:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:21:25): Synchronise failed: 5
Trace(2016-Jan-18 03:21:25): Synchronisation state: 2
Trace(2016-Jan-18 03:21:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:21:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:21:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:21:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:21:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:21:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:21:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:21:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:21:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:21:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:21:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:21:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:21:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:21:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:21:25): server = sophos
Trace(2016-Jan-18 03:21:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:25): No manually configured proxy.
Trace(2016-Jan-18 03:21:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:21:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:26): Failed to authenticate
Trace(2016-Jan-18 03:21:26): No resubscription attribute found.
Trace(2016-Jan-18 03:21:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:21:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:21:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:21:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:21:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:21:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:21:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:21:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:21:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:21:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:21:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:21:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:21:28): Synchronise failed: 5
Trace(2016-Jan-18 03:21:28): Synchronisation state: 2
Trace(2016-Jan-18 03:21:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:21:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:21:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:21:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:21:28): ALUpdate():
Trace(2016-Jan-18 03:21:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:21:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:21:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:21:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:21:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:21:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:21:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:26:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:26:13): Process security set successfully
Trace(2016-Jan-18 03:26:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:26:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:26:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:26:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:26:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:26:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:26:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:26:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:26:13): Considering subscribed products.
Trace(2016-Jan-18 03:26:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:26:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:26:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:26:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:26:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:26:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:26:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:26:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:26:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:26:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:26:13): PopulateCache: Entering
Trace(2016-Jan-18 03:26:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:26:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:26:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:26:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:26:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:26:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:26:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:26:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:26:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:26:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:26:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:26:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:26:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:26:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:26:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:26:13): server = sophos
Trace(2016-Jan-18 03:26:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:13): No manually configured proxy.
Trace(2016-Jan-18 03:26:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:26:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:14): Failed to authenticate
Trace(2016-Jan-18 03:26:14): No resubscription attribute found.
Trace(2016-Jan-18 03:26:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:26:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:26:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:26:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:26:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:26:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:26:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:26:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:26:16): Synchronise failed: 5
Trace(2016-Jan-18 03:26:16): Synchronisation state: 2
Trace(2016-Jan-18 03:26:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:26:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:26:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:26:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:26:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:26:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:26:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:26:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:26:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:26:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:26:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:26:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:26:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:26:16): server = sophos
Trace(2016-Jan-18 03:26:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:16): No manually configured proxy.
Trace(2016-Jan-18 03:26:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:26:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:17): Failed to authenticate
Trace(2016-Jan-18 03:26:17): No resubscription attribute found.
Trace(2016-Jan-18 03:26:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:26:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:26:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:26:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:26:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:26:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:26:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:26:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:26:19): Synchronise failed: 5
Trace(2016-Jan-18 03:26:19): Synchronisation state: 2
Trace(2016-Jan-18 03:26:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:26:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:26:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:26:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:26:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:26:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:26:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:26:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:26:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:26:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:26:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:26:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:26:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:26:19): server = sophos
Trace(2016-Jan-18 03:26:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:19): No manually configured proxy.
Trace(2016-Jan-18 03:26:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:26:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:20): Failed to authenticate
Trace(2016-Jan-18 03:26:20): No resubscription attribute found.
Trace(2016-Jan-18 03:26:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:26:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:26:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:26:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:26:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:26:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:26:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:26:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:26:22): Synchronise failed: 5
Trace(2016-Jan-18 03:26:22): Synchronisation state: 2
Trace(2016-Jan-18 03:26:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:26:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:26:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:26:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:26:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:26:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:26:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:26:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:26:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:26:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:26:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:26:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:26:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:26:22): server = sophos
Trace(2016-Jan-18 03:26:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:22): No manually configured proxy.
Trace(2016-Jan-18 03:26:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:26:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:23): Failed to authenticate
Trace(2016-Jan-18 03:26:23): No resubscription attribute found.
Trace(2016-Jan-18 03:26:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:26:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:26:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:26:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:26:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:26:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:26:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:26:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:26:25): Synchronise failed: 5
Trace(2016-Jan-18 03:26:25): Synchronisation state: 2
Trace(2016-Jan-18 03:26:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:26:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:26:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:26:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:26:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:26:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:26:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:26:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:26:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:26:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:26:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:26:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:26:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:26:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:26:25): server = sophos
Trace(2016-Jan-18 03:26:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:25): No manually configured proxy.
Trace(2016-Jan-18 03:26:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:26:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:26): Failed to authenticate
Trace(2016-Jan-18 03:26:26): No resubscription attribute found.
Trace(2016-Jan-18 03:26:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:26:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:26:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:26:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:26:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:26:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:26:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:26:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:26:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:26:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:26:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:26:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:26:28): Synchronise failed: 5
Trace(2016-Jan-18 03:26:28): Synchronisation state: 2
Trace(2016-Jan-18 03:26:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:26:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:26:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:26:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:26:28): ALUpdate():
Trace(2016-Jan-18 03:26:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:26:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:26:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:26:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:26:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:26:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:26:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:31:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:31:13): Process security set successfully
Trace(2016-Jan-18 03:31:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:31:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:31:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:31:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:31:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:31:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:31:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:31:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:31:13): Considering subscribed products.
Trace(2016-Jan-18 03:31:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:31:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:31:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:31:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:31:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:31:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:31:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:31:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:31:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:31:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:31:13): PopulateCache: Entering
Trace(2016-Jan-18 03:31:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:31:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:31:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:31:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:31:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:31:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:31:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:31:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:31:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:31:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:31:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:31:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:31:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:31:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:31:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:31:13): server = sophos
Trace(2016-Jan-18 03:31:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:13): No manually configured proxy.
Trace(2016-Jan-18 03:31:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:31:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:14): Failed to authenticate
Trace(2016-Jan-18 03:31:14): No resubscription attribute found.
Trace(2016-Jan-18 03:31:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:31:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:31:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:31:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:31:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:31:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:31:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:31:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:31:16): Synchronise failed: 5
Trace(2016-Jan-18 03:31:16): Synchronisation state: 2
Trace(2016-Jan-18 03:31:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:31:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:31:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:31:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:31:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:31:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:31:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:31:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:31:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:31:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:31:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:31:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:31:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:31:16): server = sophos
Trace(2016-Jan-18 03:31:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:16): No manually configured proxy.
Trace(2016-Jan-18 03:31:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:31:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:16): Failed to authenticate
Trace(2016-Jan-18 03:31:16): No resubscription attribute found.
Trace(2016-Jan-18 03:31:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:31:16): Adding product filter 'scf'.
Trace(2016-Jan-18 03:31:16): Adding product filter 'sau'.
Trace(2016-Jan-18 03:31:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:31:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:31:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:31:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:31:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:31:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:31:19): Synchronise failed: 5
Trace(2016-Jan-18 03:31:19): Synchronisation state: 2
Trace(2016-Jan-18 03:31:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:31:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:31:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:31:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:31:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:31:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:31:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:31:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:31:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:31:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:31:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:31:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:31:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:31:19): server = sophos
Trace(2016-Jan-18 03:31:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:19): No manually configured proxy.
Trace(2016-Jan-18 03:31:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:31:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:19): Failed to authenticate
Trace(2016-Jan-18 03:31:19): No resubscription attribute found.
Trace(2016-Jan-18 03:31:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:31:19): Adding product filter 'scf'.
Trace(2016-Jan-18 03:31:19): Adding product filter 'sau'.
Trace(2016-Jan-18 03:31:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:31:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:31:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:31:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:31:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:31:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:31:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:31:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:31:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:31:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:31:22): Synchronise failed: 5
Trace(2016-Jan-18 03:31:22): Synchronisation state: 2
Trace(2016-Jan-18 03:31:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:31:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:31:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:31:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:31:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:31:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:31:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:31:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:31:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:31:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:31:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:31:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:31:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:31:22): server = sophos
Trace(2016-Jan-18 03:31:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:22): No manually configured proxy.
Trace(2016-Jan-18 03:31:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:31:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:22): Failed to authenticate
Trace(2016-Jan-18 03:31:22): No resubscription attribute found.
Trace(2016-Jan-18 03:31:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:31:22): Adding product filter 'scf'.
Trace(2016-Jan-18 03:31:22): Adding product filter 'sau'.
Trace(2016-Jan-18 03:31:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:31:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:31:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:31:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:31:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:31:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:31:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:31:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:31:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:31:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:31:25): Synchronise failed: 5
Trace(2016-Jan-18 03:31:25): Synchronisation state: 2
Trace(2016-Jan-18 03:31:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:31:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:31:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:31:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:31:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:31:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:31:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:31:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:31:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:31:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:31:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:31:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:31:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:31:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:31:25): server = sophos
Trace(2016-Jan-18 03:31:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:25): No manually configured proxy.
Trace(2016-Jan-18 03:31:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:31:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:25): Failed to authenticate
Trace(2016-Jan-18 03:31:25): No resubscription attribute found.
Trace(2016-Jan-18 03:31:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:31:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:31:25): Adding product filter 'scf'.
Trace(2016-Jan-18 03:31:25): Adding product filter 'sau'.
Trace(2016-Jan-18 03:31:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:31:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:31:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:31:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:31:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:31:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:31:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:31:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:31:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:31:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:31:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:31:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:31:28): Synchronise failed: 5
Trace(2016-Jan-18 03:31:28): Synchronisation state: 2
Trace(2016-Jan-18 03:31:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:31:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:31:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:31:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:31:28): ALUpdate():
Trace(2016-Jan-18 03:31:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:31:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:31:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:31:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:31:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:31:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:31:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:36:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:36:13): Process security set successfully
Trace(2016-Jan-18 03:36:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:36:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:36:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:36:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:36:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:36:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:36:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:36:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:36:13): Considering subscribed products.
Trace(2016-Jan-18 03:36:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:36:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:36:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:36:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:36:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:36:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:36:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:36:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:36:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:36:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:36:13): PopulateCache: Entering
Trace(2016-Jan-18 03:36:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:36:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:36:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:36:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:36:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:36:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:36:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:36:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:36:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:36:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:36:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:36:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:36:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:36:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:36:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:36:13): server = sophos
Trace(2016-Jan-18 03:36:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:13): No manually configured proxy.
Trace(2016-Jan-18 03:36:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:36:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:14): Failed to authenticate
Trace(2016-Jan-18 03:36:14): No resubscription attribute found.
Trace(2016-Jan-18 03:36:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:36:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:36:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:36:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:36:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:36:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:36:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:36:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:36:16): Synchronise failed: 5
Trace(2016-Jan-18 03:36:16): Synchronisation state: 2
Trace(2016-Jan-18 03:36:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:36:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:36:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:36:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:36:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:36:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:36:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:36:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:36:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:36:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:36:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:36:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:36:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:36:16): server = sophos
Trace(2016-Jan-18 03:36:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:16): No manually configured proxy.
Trace(2016-Jan-18 03:36:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:36:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:17): Failed to authenticate
Trace(2016-Jan-18 03:36:17): No resubscription attribute found.
Trace(2016-Jan-18 03:36:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:36:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:36:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:36:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:36:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:36:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:36:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:36:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:36:19): Synchronise failed: 5
Trace(2016-Jan-18 03:36:19): Synchronisation state: 2
Trace(2016-Jan-18 03:36:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:36:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:36:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:36:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:36:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:36:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:36:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:36:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:36:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:36:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:36:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:36:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:36:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:36:19): server = sophos
Trace(2016-Jan-18 03:36:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:19): No manually configured proxy.
Trace(2016-Jan-18 03:36:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:36:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:20): Failed to authenticate
Trace(2016-Jan-18 03:36:20): No resubscription attribute found.
Trace(2016-Jan-18 03:36:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:36:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:36:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:36:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:36:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:36:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:36:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:36:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:36:22): Synchronise failed: 5
Trace(2016-Jan-18 03:36:22): Synchronisation state: 2
Trace(2016-Jan-18 03:36:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:36:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:36:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:36:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:36:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:36:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:36:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:36:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:36:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:36:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:36:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:36:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:36:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:36:22): server = sophos
Trace(2016-Jan-18 03:36:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:22): No manually configured proxy.
Trace(2016-Jan-18 03:36:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:36:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:23): Failed to authenticate
Trace(2016-Jan-18 03:36:23): No resubscription attribute found.
Trace(2016-Jan-18 03:36:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:36:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:36:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:36:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:36:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:36:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:36:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:36:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:36:25): Synchronise failed: 5
Trace(2016-Jan-18 03:36:25): Synchronisation state: 2
Trace(2016-Jan-18 03:36:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:36:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:36:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:36:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:36:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:36:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:36:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:36:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:36:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:36:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:36:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:36:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:36:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:36:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:36:25): server = sophos
Trace(2016-Jan-18 03:36:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:25): No manually configured proxy.
Trace(2016-Jan-18 03:36:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:36:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:26): Failed to authenticate
Trace(2016-Jan-18 03:36:26): No resubscription attribute found.
Trace(2016-Jan-18 03:36:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:36:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:36:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:36:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:36:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:36:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:36:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:36:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:36:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:36:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:36:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:36:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:36:28): Synchronise failed: 5
Trace(2016-Jan-18 03:36:28): Synchronisation state: 2
Trace(2016-Jan-18 03:36:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:36:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:36:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:36:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:36:28): ALUpdate():
Trace(2016-Jan-18 03:36:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:36:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:36:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:36:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:36:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:36:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:36:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:41:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:41:13): Process security set successfully
Trace(2016-Jan-18 03:41:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:41:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:41:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:41:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:41:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:41:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:41:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:41:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:41:13): Considering subscribed products.
Trace(2016-Jan-18 03:41:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:41:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:41:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:41:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:41:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:41:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:41:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:41:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:41:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:41:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:41:13): PopulateCache: Entering
Trace(2016-Jan-18 03:41:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:41:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:41:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:41:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:41:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:41:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:41:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:41:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:41:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:41:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:41:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:41:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:41:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:41:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:41:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:41:13): server = sophos
Trace(2016-Jan-18 03:41:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:13): No manually configured proxy.
Trace(2016-Jan-18 03:41:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:41:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:14): Failed to authenticate
Trace(2016-Jan-18 03:41:14): No resubscription attribute found.
Trace(2016-Jan-18 03:41:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:41:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:41:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:41:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:41:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:41:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:41:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:41:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:41:16): Synchronise failed: 5
Trace(2016-Jan-18 03:41:16): Synchronisation state: 2
Trace(2016-Jan-18 03:41:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:41:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:41:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:41:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:41:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:41:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:41:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:41:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:41:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:41:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:41:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:41:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:41:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:41:16): server = sophos
Trace(2016-Jan-18 03:41:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:16): No manually configured proxy.
Trace(2016-Jan-18 03:41:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:41:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:17): Failed to authenticate
Trace(2016-Jan-18 03:41:17): No resubscription attribute found.
Trace(2016-Jan-18 03:41:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:41:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:41:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:41:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:41:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:41:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:41:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:41:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:41:19): Synchronise failed: 5
Trace(2016-Jan-18 03:41:19): Synchronisation state: 2
Trace(2016-Jan-18 03:41:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:41:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:41:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:41:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:41:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:41:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:41:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:41:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:41:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:41:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:41:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:41:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:41:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:41:19): server = sophos
Trace(2016-Jan-18 03:41:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:19): No manually configured proxy.
Trace(2016-Jan-18 03:41:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:41:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:20): Failed to authenticate
Trace(2016-Jan-18 03:41:20): No resubscription attribute found.
Trace(2016-Jan-18 03:41:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:41:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:41:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:41:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:41:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:41:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:41:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:41:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:41:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:41:22): Synchronise failed: 5
Trace(2016-Jan-18 03:41:22): Synchronisation state: 2
Trace(2016-Jan-18 03:41:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:41:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:41:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:41:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:41:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:41:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:41:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:41:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:41:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:41:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:41:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:41:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:41:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:41:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:41:22): server = sophos
Trace(2016-Jan-18 03:41:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:22): No manually configured proxy.
Trace(2016-Jan-18 03:41:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:41:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:23): Failed to authenticate
Trace(2016-Jan-18 03:41:23): No resubscription attribute found.
Trace(2016-Jan-18 03:41:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:41:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:41:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:41:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:41:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:41:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:41:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:41:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:41:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:41:25): Synchronise failed: 5
Trace(2016-Jan-18 03:41:25): Synchronisation state: 2
Trace(2016-Jan-18 03:41:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:41:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:41:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:41:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:41:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:41:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:41:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:41:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:41:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:41:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:41:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:41:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:41:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:41:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:41:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:41:25): server = sophos
Trace(2016-Jan-18 03:41:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:25): No manually configured proxy.
Trace(2016-Jan-18 03:41:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:41:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:25): Failed to authenticate
Trace(2016-Jan-18 03:41:25): No resubscription attribute found.
Trace(2016-Jan-18 03:41:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:41:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:41:25): Adding product filter 'scf'.
Trace(2016-Jan-18 03:41:25): Adding product filter 'sau'.
Trace(2016-Jan-18 03:41:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:41:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:41:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:41:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:41:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:41:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:41:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:41:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:41:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:41:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:41:28): Synchronise failed: 5
Trace(2016-Jan-18 03:41:28): Synchronisation state: 2
Trace(2016-Jan-18 03:41:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:41:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:41:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:41:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:41:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:41:28): ALUpdate():
Trace(2016-Jan-18 03:41:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:41:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:41:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:41:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:41:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:41:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:41:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:46:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:46:13): Process security set successfully
Trace(2016-Jan-18 03:46:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:46:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:46:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:46:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:46:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:46:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:46:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:46:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:46:13): Considering subscribed products.
Trace(2016-Jan-18 03:46:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:46:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:46:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:46:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:46:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:46:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:46:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:46:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:46:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:46:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:46:13): PopulateCache: Entering
Trace(2016-Jan-18 03:46:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:46:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:46:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:46:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:46:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:46:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:46:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:46:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:46:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:46:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:46:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:46:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:46:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:46:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:46:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:46:13): server = sophos
Trace(2016-Jan-18 03:46:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:13): No manually configured proxy.
Trace(2016-Jan-18 03:46:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:46:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:14): Failed to authenticate
Trace(2016-Jan-18 03:46:14): No resubscription attribute found.
Trace(2016-Jan-18 03:46:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:46:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:46:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:46:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:46:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:46:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:46:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:46:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:46:16): Synchronise failed: 5
Trace(2016-Jan-18 03:46:16): Synchronisation state: 2
Trace(2016-Jan-18 03:46:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:46:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:46:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:46:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:46:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:46:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:46:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:46:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:46:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:46:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:46:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:46:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:46:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:46:16): server = sophos
Trace(2016-Jan-18 03:46:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:16): No manually configured proxy.
Trace(2016-Jan-18 03:46:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:46:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:17): Failed to authenticate
Trace(2016-Jan-18 03:46:17): No resubscription attribute found.
Trace(2016-Jan-18 03:46:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:46:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:46:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:46:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:46:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:46:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:46:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:46:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:46:19): Synchronise failed: 5
Trace(2016-Jan-18 03:46:19): Synchronisation state: 2
Trace(2016-Jan-18 03:46:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:46:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:46:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:46:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:46:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:46:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:46:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:46:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:46:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:46:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:46:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:46:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:46:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:46:19): server = sophos
Trace(2016-Jan-18 03:46:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:19): No manually configured proxy.
Trace(2016-Jan-18 03:46:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:46:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:20): Failed to authenticate
Trace(2016-Jan-18 03:46:20): No resubscription attribute found.
Trace(2016-Jan-18 03:46:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:46:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:46:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:46:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:46:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:46:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:46:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:46:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:46:22): Synchronise failed: 5
Trace(2016-Jan-18 03:46:22): Synchronisation state: 2
Trace(2016-Jan-18 03:46:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:46:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:46:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:46:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:46:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:46:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:46:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:46:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:46:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:46:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:46:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:46:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:46:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:46:22): server = sophos
Trace(2016-Jan-18 03:46:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:22): No manually configured proxy.
Trace(2016-Jan-18 03:46:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:46:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:23): Failed to authenticate
Trace(2016-Jan-18 03:46:23): No resubscription attribute found.
Trace(2016-Jan-18 03:46:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:46:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:46:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:46:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:46:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:46:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:46:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:46:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:46:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:46:25): Synchronise failed: 5
Trace(2016-Jan-18 03:46:25): Synchronisation state: 2
Trace(2016-Jan-18 03:46:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:46:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:46:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:46:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:46:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:46:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:46:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:46:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:46:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:46:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:46:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:46:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:46:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:46:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:46:25): server = sophos
Trace(2016-Jan-18 03:46:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:25): No manually configured proxy.
Trace(2016-Jan-18 03:46:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:26): Failed to authenticate
Trace(2016-Jan-18 03:46:26): No resubscription attribute found.
Trace(2016-Jan-18 03:46:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:46:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:46:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:46:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:46:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:46:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:46:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:46:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:46:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:46:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:46:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:46:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:46:28): Synchronise failed: 5
Trace(2016-Jan-18 03:46:28): Synchronisation state: 2
Trace(2016-Jan-18 03:46:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:46:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:46:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:46:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:46:28): ALUpdate():
Trace(2016-Jan-18 03:46:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:46:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:46:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:46:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:46:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:46:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:46:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:51:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:51:13): Process security set successfully
Trace(2016-Jan-18 03:51:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:51:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:51:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:51:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:51:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:51:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:51:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:51:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:51:13): Considering subscribed products.
Trace(2016-Jan-18 03:51:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:51:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:51:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:51:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:51:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:51:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:51:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:51:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:51:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:51:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:51:13): PopulateCache: Entering
Trace(2016-Jan-18 03:51:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:51:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:51:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:51:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:51:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:51:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:51:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:51:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:51:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:51:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:51:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:51:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:51:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:51:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:51:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:51:13): server = sophos
Trace(2016-Jan-18 03:51:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:13): No manually configured proxy.
Trace(2016-Jan-18 03:51:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:51:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:14): Failed to authenticate
Trace(2016-Jan-18 03:51:14): No resubscription attribute found.
Trace(2016-Jan-18 03:51:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:51:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:51:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:51:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:51:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:51:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:51:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:51:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:51:16): Synchronise failed: 5
Trace(2016-Jan-18 03:51:16): Synchronisation state: 2
Trace(2016-Jan-18 03:51:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:51:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:51:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:51:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:51:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:51:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:51:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:51:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:51:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:51:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:51:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:51:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:51:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:51:16): server = sophos
Trace(2016-Jan-18 03:51:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:16): No manually configured proxy.
Trace(2016-Jan-18 03:51:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:17): Failed to authenticate
Trace(2016-Jan-18 03:51:17): No resubscription attribute found.
Trace(2016-Jan-18 03:51:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:51:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:51:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:51:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:51:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:51:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:51:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:51:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:51:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:51:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:51:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:51:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:51:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:51:19): Synchronise failed: 5
Trace(2016-Jan-18 03:51:19): Synchronisation state: 2
Trace(2016-Jan-18 03:51:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:51:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:51:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:51:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:51:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:51:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:51:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:51:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:51:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:51:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:51:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:51:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:51:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:51:19): server = sophos
Trace(2016-Jan-18 03:51:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:19): No manually configured proxy.
Trace(2016-Jan-18 03:51:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:20): Failed to authenticate
Trace(2016-Jan-18 03:51:20): No resubscription attribute found.
Trace(2016-Jan-18 03:51:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:51:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:51:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:51:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:51:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:51:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:51:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:51:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:51:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:51:22): Synchronise failed: 5
Trace(2016-Jan-18 03:51:22): Synchronisation state: 2
Trace(2016-Jan-18 03:51:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:51:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:51:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:51:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:51:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:51:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:51:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:51:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:51:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:51:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:51:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:51:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:51:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:51:22): server = sophos
Trace(2016-Jan-18 03:51:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:22): No manually configured proxy.
Trace(2016-Jan-18 03:51:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:23): Failed to authenticate
Trace(2016-Jan-18 03:51:23): No resubscription attribute found.
Trace(2016-Jan-18 03:51:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:51:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:51:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:51:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:51:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:51:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:51:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:51:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:51:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:51:25): Synchronise failed: 5
Trace(2016-Jan-18 03:51:25): Synchronisation state: 2
Trace(2016-Jan-18 03:51:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:51:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:51:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:51:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:51:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:51:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:51:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:51:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:51:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:51:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:51:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:51:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:51:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:51:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:51:25): server = sophos
Trace(2016-Jan-18 03:51:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:25): No manually configured proxy.
Trace(2016-Jan-18 03:51:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:26): Failed to authenticate
Trace(2016-Jan-18 03:51:26): No resubscription attribute found.
Trace(2016-Jan-18 03:51:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:51:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:51:26): Adding product filter 'scf'.
Trace(2016-Jan-18 03:51:26): Adding product filter 'sau'.
Trace(2016-Jan-18 03:51:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:51:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:51:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:51:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:51:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:51:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:51:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:51:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:51:28): Synchronise failed: 5
Trace(2016-Jan-18 03:51:28): Synchronisation state: 2
Trace(2016-Jan-18 03:51:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:51:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:51:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:51:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:51:28): ALUpdate():
Trace(2016-Jan-18 03:51:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:51:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:51:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:51:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:51:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:51:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:51:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 03:56:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 03:56:13): Process security set successfully
Trace(2016-Jan-18 03:56:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 03:56:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 03:56:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 03:56:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 03:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 03:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 03:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 03:56:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 03:56:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 03:56:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 03:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 03:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 03:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 03:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:56:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 03:56:13): Considering subscribed products.
Trace(2016-Jan-18 03:56:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 03:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 03:56:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 03:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 03:56:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 03:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 03:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 03:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 03:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 03:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 03:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:13): GenerateCustomerID: complete
Trace(2016-Jan-18 03:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 03:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 03:56:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 03:56:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 03:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:56:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 03:56:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:56:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 03:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 03:56:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 03:56:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 03:56:13): PopulateCache: Entering
Trace(2016-Jan-18 03:56:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 03:56:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:56:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:56:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 03:56:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:56:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:56:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 03:56:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:13): SULUpdateLocation created!
Trace(2016-Jan-18 03:56:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:56:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:56:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:56:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:56:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:56:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:56:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:56:13): server = sophos
Trace(2016-Jan-18 03:56:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:13): No manually configured proxy.
Trace(2016-Jan-18 03:56:13): SULDownloader setup successful.
Trace(2016-Jan-18 03:56:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:14): Failed to authenticate
Trace(2016-Jan-18 03:56:14): No resubscription attribute found.
Trace(2016-Jan-18 03:56:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:56:14): Adding product filter 'scf'.
Trace(2016-Jan-18 03:56:14): Adding product filter 'sau'.
Trace(2016-Jan-18 03:56:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:56:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:56:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:56:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:56:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:56:16): Synchronise failed: 5
Trace(2016-Jan-18 03:56:16): Synchronisation state: 2
Trace(2016-Jan-18 03:56:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 03:56:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:56:16): Synchronise failed to connect.
Trace(2016-Jan-18 03:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:56:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:56:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:56:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:16): SULUpdateLocation created!
Trace(2016-Jan-18 03:56:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:56:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:56:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:56:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:56:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:56:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:56:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:56:16): server = sophos
Trace(2016-Jan-18 03:56:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:16): No manually configured proxy.
Trace(2016-Jan-18 03:56:16): SULDownloader setup successful.
Trace(2016-Jan-18 03:56:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:17): Failed to authenticate
Trace(2016-Jan-18 03:56:17): No resubscription attribute found.
Trace(2016-Jan-18 03:56:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:56:17): Adding product filter 'scf'.
Trace(2016-Jan-18 03:56:17): Adding product filter 'sau'.
Trace(2016-Jan-18 03:56:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:56:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:56:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:56:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:56:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:56:19): Synchronise failed: 5
Trace(2016-Jan-18 03:56:19): Synchronisation state: 2
Trace(2016-Jan-18 03:56:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 03:56:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:56:19): Synchronise failed to connect.
Trace(2016-Jan-18 03:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:56:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:56:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:56:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:19): SULUpdateLocation created!
Trace(2016-Jan-18 03:56:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:56:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:56:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:56:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:56:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:56:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:56:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:56:19): server = sophos
Trace(2016-Jan-18 03:56:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:19): No manually configured proxy.
Trace(2016-Jan-18 03:56:19): SULDownloader setup successful.
Trace(2016-Jan-18 03:56:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:20): Failed to authenticate
Trace(2016-Jan-18 03:56:20): No resubscription attribute found.
Trace(2016-Jan-18 03:56:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:56:20): Adding product filter 'scf'.
Trace(2016-Jan-18 03:56:20): Adding product filter 'sau'.
Trace(2016-Jan-18 03:56:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:56:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:56:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:56:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:56:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:56:22): Synchronise failed: 5
Trace(2016-Jan-18 03:56:22): Synchronisation state: 2
Trace(2016-Jan-18 03:56:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 03:56:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:56:22): Synchronise failed to connect.
Trace(2016-Jan-18 03:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:56:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:56:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:56:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:22): SULUpdateLocation created!
Trace(2016-Jan-18 03:56:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:56:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:56:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:56:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:56:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:56:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:56:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:56:22): server = sophos
Trace(2016-Jan-18 03:56:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:22): No manually configured proxy.
Trace(2016-Jan-18 03:56:22): SULDownloader setup successful.
Trace(2016-Jan-18 03:56:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:23): Failed to authenticate
Trace(2016-Jan-18 03:56:23): No resubscription attribute found.
Trace(2016-Jan-18 03:56:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:56:23): Adding product filter 'scf'.
Trace(2016-Jan-18 03:56:23): Adding product filter 'sau'.
Trace(2016-Jan-18 03:56:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:56:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:56:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:56:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:56:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:56:25): Synchronise failed: 5
Trace(2016-Jan-18 03:56:25): Synchronisation state: 2
Trace(2016-Jan-18 03:56:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 03:56:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:56:25): Synchronise failed to connect.
Trace(2016-Jan-18 03:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:56:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:56:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 03:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 03:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 03:56:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 03:56:25): SULUpdateLocation created!
Trace(2016-Jan-18 03:56:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 03:56:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 03:56:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 03:56:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 03:56:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 03:56:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 03:56:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 03:56:25): server = sophos
Trace(2016-Jan-18 03:56:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:25): No manually configured proxy.
Trace(2016-Jan-18 03:56:25): SULDownloader setup successful.
Trace(2016-Jan-18 03:56:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:25): Failed to authenticate
Trace(2016-Jan-18 03:56:25): No resubscription attribute found.
Trace(2016-Jan-18 03:56:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 03:56:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 03:56:25): Adding product filter 'scf'.
Trace(2016-Jan-18 03:56:25): Adding product filter 'sau'.
Trace(2016-Jan-18 03:56:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 03:56:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 03:56:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 03:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 03:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 03:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 03:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 03:56:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 03:56:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 03:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 03:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 03:56:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 03:56:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 03:56:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 03:56:28): Synchronise failed: 5
Trace(2016-Jan-18 03:56:28): Synchronisation state: 2
Trace(2016-Jan-18 03:56:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 03:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 03:56:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 03:56:28): Synchronise failed to connect.
Trace(2016-Jan-18 03:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 03:56:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 03:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 03:56:28): ALUpdate():
Trace(2016-Jan-18 03:56:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 03:56:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 03:56:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 03:56:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:56:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 03:56:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 03:56:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:01:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:01:13): Process security set successfully
Trace(2016-Jan-18 04:01:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:01:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:01:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:01:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:01:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:01:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:01:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:01:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:01:13): Considering subscribed products.
Trace(2016-Jan-18 04:01:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:01:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:01:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:01:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:01:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:01:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:01:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:01:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:01:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:01:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:01:13): PopulateCache: Entering
Trace(2016-Jan-18 04:01:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:01:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:01:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:01:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:01:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:01:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:01:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:01:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:01:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:01:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:01:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:01:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:01:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:01:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:01:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:01:13): server = sophos
Trace(2016-Jan-18 04:01:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:13): No manually configured proxy.
Trace(2016-Jan-18 04:01:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:01:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:14): Failed to authenticate
Trace(2016-Jan-18 04:01:14): No resubscription attribute found.
Trace(2016-Jan-18 04:01:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:01:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:01:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:01:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:01:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:01:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:01:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:01:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:01:16): Synchronise failed: 5
Trace(2016-Jan-18 04:01:16): Synchronisation state: 2
Trace(2016-Jan-18 04:01:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:01:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:01:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:01:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:01:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:01:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:01:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:01:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:01:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:01:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:01:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:01:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:01:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:01:16): server = sophos
Trace(2016-Jan-18 04:01:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:16): No manually configured proxy.
Trace(2016-Jan-18 04:01:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:17): Failed to authenticate
Trace(2016-Jan-18 04:01:17): No resubscription attribute found.
Trace(2016-Jan-18 04:01:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:01:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:01:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:01:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:01:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:01:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:01:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:01:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:01:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:01:19): Synchronise failed: 5
Trace(2016-Jan-18 04:01:19): Synchronisation state: 2
Trace(2016-Jan-18 04:01:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:01:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:01:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:01:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:01:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:01:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:01:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:01:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:01:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:01:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:01:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:01:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:01:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:01:19): server = sophos
Trace(2016-Jan-18 04:01:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:19): No manually configured proxy.
Trace(2016-Jan-18 04:01:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:20): Failed to authenticate
Trace(2016-Jan-18 04:01:20): No resubscription attribute found.
Trace(2016-Jan-18 04:01:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:01:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:01:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:01:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:01:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:01:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:01:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:01:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:01:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:01:22): Synchronise failed: 5
Trace(2016-Jan-18 04:01:22): Synchronisation state: 2
Trace(2016-Jan-18 04:01:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:01:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:01:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:01:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:01:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:01:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:01:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:01:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:01:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:01:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:01:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:01:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:01:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:01:22): server = sophos
Trace(2016-Jan-18 04:01:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:22): No manually configured proxy.
Trace(2016-Jan-18 04:01:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:23): Failed to authenticate
Trace(2016-Jan-18 04:01:23): No resubscription attribute found.
Trace(2016-Jan-18 04:01:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:01:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:01:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:01:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:01:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:01:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:01:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:01:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:01:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:01:25): Synchronise failed: 5
Trace(2016-Jan-18 04:01:25): Synchronisation state: 2
Trace(2016-Jan-18 04:01:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:01:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:01:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:01:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:01:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:01:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:01:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:01:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:01:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:01:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:01:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:01:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:01:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:01:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:01:25): server = sophos
Trace(2016-Jan-18 04:01:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:25): No manually configured proxy.
Trace(2016-Jan-18 04:01:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:01:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:26): Failed to authenticate
Trace(2016-Jan-18 04:01:26): No resubscription attribute found.
Trace(2016-Jan-18 04:01:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:01:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:01:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:01:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:01:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:01:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:01:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:01:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:01:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:01:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:01:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:01:28): Synchronise failed: 5
Trace(2016-Jan-18 04:01:28): Synchronisation state: 2
Trace(2016-Jan-18 04:01:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:01:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:01:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:01:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:01:28): ALUpdate():
Trace(2016-Jan-18 04:01:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:01:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:01:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:01:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:01:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:01:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:01:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:06:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:06:13): Process security set successfully
Trace(2016-Jan-18 04:06:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:06:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:06:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:06:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:06:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:06:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:06:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:06:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:06:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:06:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:06:13): Considering subscribed products.
Trace(2016-Jan-18 04:06:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:06:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:06:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:06:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:06:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:06:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:06:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:06:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:06:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:06:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:06:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:06:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:06:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:06:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:06:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:06:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:06:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:06:13): PopulateCache: Entering
Trace(2016-Jan-18 04:06:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:06:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:06:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:06:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:06:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:06:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:06:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:06:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:06:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:06:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:06:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:06:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:06:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:06:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:06:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:06:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:06:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:06:13): server = sophos
Trace(2016-Jan-18 04:06:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:13): No manually configured proxy.
Trace(2016-Jan-18 04:06:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:06:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:14): Failed to authenticate
Trace(2016-Jan-18 04:06:14): No resubscription attribute found.
Trace(2016-Jan-18 04:06:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:06:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:06:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:06:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:06:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:06:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:06:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:06:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:06:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:06:16): Synchronise failed: 5
Trace(2016-Jan-18 04:06:16): Synchronisation state: 2
Trace(2016-Jan-18 04:06:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:06:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:06:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:06:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:06:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:06:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:06:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:06:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:06:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:06:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:06:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:06:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:06:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:06:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:06:16): server = sophos
Trace(2016-Jan-18 04:06:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:16): No manually configured proxy.
Trace(2016-Jan-18 04:06:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:06:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:17): Failed to authenticate
Trace(2016-Jan-18 04:06:17): No resubscription attribute found.
Trace(2016-Jan-18 04:06:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:06:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:06:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:06:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:06:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:06:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:06:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:06:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:06:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:06:19): Synchronise failed: 5
Trace(2016-Jan-18 04:06:19): Synchronisation state: 2
Trace(2016-Jan-18 04:06:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:06:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:06:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:06:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:06:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:06:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:06:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:06:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:06:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:06:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:06:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:06:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:06:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:06:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:06:19): server = sophos
Trace(2016-Jan-18 04:06:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:19): No manually configured proxy.
Trace(2016-Jan-18 04:06:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:06:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:20): Failed to authenticate
Trace(2016-Jan-18 04:06:20): No resubscription attribute found.
Trace(2016-Jan-18 04:06:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:06:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:06:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:06:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:06:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:06:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:06:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:06:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:06:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:06:22): Synchronise failed: 5
Trace(2016-Jan-18 04:06:22): Synchronisation state: 2
Trace(2016-Jan-18 04:06:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:06:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:06:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:06:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:06:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:06:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:06:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:06:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:06:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:06:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:06:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:06:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:06:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:06:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:06:22): server = sophos
Trace(2016-Jan-18 04:06:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:22): No manually configured proxy.
Trace(2016-Jan-18 04:06:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:06:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:23): Failed to authenticate
Trace(2016-Jan-18 04:06:23): No resubscription attribute found.
Trace(2016-Jan-18 04:06:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:06:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:06:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:06:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:06:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:06:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:06:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:06:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:06:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:06:25): Synchronise failed: 5
Trace(2016-Jan-18 04:06:25): Synchronisation state: 2
Trace(2016-Jan-18 04:06:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:06:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:06:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:06:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:06:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:06:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:06:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:06:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:06:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:06:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:06:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:06:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:06:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:06:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:06:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:06:25): server = sophos
Trace(2016-Jan-18 04:06:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:25): No manually configured proxy.
Trace(2016-Jan-18 04:06:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:06:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:26): Failed to authenticate
Trace(2016-Jan-18 04:06:26): No resubscription attribute found.
Trace(2016-Jan-18 04:06:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:06:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:06:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:06:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:06:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:06:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:06:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:06:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:06:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:06:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:06:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:06:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:06:28): Synchronise failed: 5
Trace(2016-Jan-18 04:06:28): Synchronisation state: 2
Trace(2016-Jan-18 04:06:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:06:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:06:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:06:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:06:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:06:28): ALUpdate():
Trace(2016-Jan-18 04:06:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:06:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:06:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:06:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:06:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:06:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:06:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:11:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:11:13): Process security set successfully
Trace(2016-Jan-18 04:11:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:11:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:11:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:11:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:11:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:11:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:11:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:11:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:11:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:11:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:11:13): Considering subscribed products.
Trace(2016-Jan-18 04:11:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:11:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:11:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:11:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:11:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:11:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:11:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:11:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:11:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:11:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:11:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:11:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:11:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:11:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:11:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:11:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:11:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:11:13): PopulateCache: Entering
Trace(2016-Jan-18 04:11:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:11:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:11:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:11:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:11:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:11:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:11:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:11:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:11:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:11:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:11:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:11:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:11:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:11:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:11:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:11:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:11:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:11:13): server = sophos
Trace(2016-Jan-18 04:11:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:13): No manually configured proxy.
Trace(2016-Jan-18 04:11:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:11:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:14): Failed to authenticate
Trace(2016-Jan-18 04:11:14): No resubscription attribute found.
Trace(2016-Jan-18 04:11:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:11:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:11:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:11:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:11:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:11:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:11:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:11:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:11:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:11:16): Synchronise failed: 5
Trace(2016-Jan-18 04:11:16): Synchronisation state: 2
Trace(2016-Jan-18 04:11:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:11:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:11:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:11:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:11:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:11:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:11:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:11:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:11:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:11:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:11:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:11:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:11:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:11:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:11:16): server = sophos
Trace(2016-Jan-18 04:11:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:16): No manually configured proxy.
Trace(2016-Jan-18 04:11:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:11:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:16): Failed to authenticate
Trace(2016-Jan-18 04:11:16): No resubscription attribute found.
Trace(2016-Jan-18 04:11:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:11:16): Adding product filter 'scf'.
Trace(2016-Jan-18 04:11:16): Adding product filter 'sau'.
Trace(2016-Jan-18 04:11:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:11:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:11:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:11:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:11:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:11:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:11:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:11:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:11:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:11:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:11:19): Synchronise failed: 5
Trace(2016-Jan-18 04:11:19): Synchronisation state: 2
Trace(2016-Jan-18 04:11:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:11:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:11:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:11:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:11:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:11:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:11:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:11:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:11:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:11:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:11:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:11:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:11:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:11:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:11:19): server = sophos
Trace(2016-Jan-18 04:11:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:19): No manually configured proxy.
Trace(2016-Jan-18 04:11:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:11:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:19): Failed to authenticate
Trace(2016-Jan-18 04:11:19): No resubscription attribute found.
Trace(2016-Jan-18 04:11:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:11:19): Adding product filter 'scf'.
Trace(2016-Jan-18 04:11:19): Adding product filter 'sau'.
Trace(2016-Jan-18 04:11:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:11:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:11:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:11:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:11:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:11:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:11:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:11:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:11:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:11:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:11:22): Synchronise failed: 5
Trace(2016-Jan-18 04:11:22): Synchronisation state: 2
Trace(2016-Jan-18 04:11:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:11:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:11:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:11:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:11:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:11:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:11:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:11:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:11:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:11:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:11:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:11:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:11:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:11:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:11:22): server = sophos
Trace(2016-Jan-18 04:11:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:22): No manually configured proxy.
Trace(2016-Jan-18 04:11:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:11:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:22): Failed to authenticate
Trace(2016-Jan-18 04:11:22): No resubscription attribute found.
Trace(2016-Jan-18 04:11:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:11:22): Adding product filter 'scf'.
Trace(2016-Jan-18 04:11:22): Adding product filter 'sau'.
Trace(2016-Jan-18 04:11:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:11:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:11:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:11:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:11:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:11:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:11:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:11:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:11:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:11:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:11:25): Synchronise failed: 5
Trace(2016-Jan-18 04:11:25): Synchronisation state: 2
Trace(2016-Jan-18 04:11:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:11:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:11:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:11:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:11:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:11:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:11:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:11:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:11:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:11:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:11:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:11:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:11:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:11:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:11:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:11:25): server = sophos
Trace(2016-Jan-18 04:11:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:25): No manually configured proxy.
Trace(2016-Jan-18 04:11:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:11:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:25): Failed to authenticate
Trace(2016-Jan-18 04:11:25): No resubscription attribute found.
Trace(2016-Jan-18 04:11:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:11:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:11:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:11:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:11:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:11:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:11:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:11:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:11:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:11:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:11:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:11:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:11:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:11:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:11:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:11:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:11:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:11:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:11:28): Synchronise failed: 5
Trace(2016-Jan-18 04:11:28): Synchronisation state: 2
Trace(2016-Jan-18 04:11:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:11:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:11:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:11:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:11:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:11:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:11:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:11:28): ALUpdate():
Trace(2016-Jan-18 04:11:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:11:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:11:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:11:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:11:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:11:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:11:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:16:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:16:13): Process security set successfully
Trace(2016-Jan-18 04:16:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:16:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:16:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:16:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:16:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:16:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:16:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:16:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:16:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:16:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:16:13): Considering subscribed products.
Trace(2016-Jan-18 04:16:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:16:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:16:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:16:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:16:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:16:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:16:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:16:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:16:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:16:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:16:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:16:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:16:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:16:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:16:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:16:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:16:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:16:13): PopulateCache: Entering
Trace(2016-Jan-18 04:16:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:16:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:16:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:16:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:16:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:16:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:16:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:16:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:16:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:16:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:16:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:16:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:16:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:16:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:16:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:16:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:16:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:16:13): server = sophos
Trace(2016-Jan-18 04:16:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:13): No manually configured proxy.
Trace(2016-Jan-18 04:16:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:16:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:14): Failed to authenticate
Trace(2016-Jan-18 04:16:14): No resubscription attribute found.
Trace(2016-Jan-18 04:16:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:16:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:16:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:16:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:16:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:16:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:16:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:16:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:16:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:16:16): Synchronise failed: 5
Trace(2016-Jan-18 04:16:16): Synchronisation state: 2
Trace(2016-Jan-18 04:16:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:16:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:16:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:16:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:16:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:16:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:16:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:16:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:16:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:16:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:16:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:16:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:16:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:16:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:16:16): server = sophos
Trace(2016-Jan-18 04:16:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:16): No manually configured proxy.
Trace(2016-Jan-18 04:16:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:16:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:17): Failed to authenticate
Trace(2016-Jan-18 04:16:17): No resubscription attribute found.
Trace(2016-Jan-18 04:16:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:16:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:16:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:16:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:16:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:16:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:16:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:16:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:16:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:16:19): Synchronise failed: 5
Trace(2016-Jan-18 04:16:19): Synchronisation state: 2
Trace(2016-Jan-18 04:16:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:16:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:16:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:16:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:16:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:16:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:16:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:16:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:16:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:16:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:16:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:16:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:16:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:16:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:16:19): server = sophos
Trace(2016-Jan-18 04:16:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:19): No manually configured proxy.
Trace(2016-Jan-18 04:16:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:16:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:20): Failed to authenticate
Trace(2016-Jan-18 04:16:20): No resubscription attribute found.
Trace(2016-Jan-18 04:16:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:16:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:16:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:16:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:16:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:16:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:16:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:16:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:16:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:16:22): Synchronise failed: 5
Trace(2016-Jan-18 04:16:22): Synchronisation state: 2
Trace(2016-Jan-18 04:16:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:16:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:16:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:16:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:16:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:16:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:16:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:16:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:16:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:16:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:16:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:16:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:16:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:16:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:16:22): server = sophos
Trace(2016-Jan-18 04:16:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:22): No manually configured proxy.
Trace(2016-Jan-18 04:16:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:16:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:23): Failed to authenticate
Trace(2016-Jan-18 04:16:23): No resubscription attribute found.
Trace(2016-Jan-18 04:16:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:16:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:16:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:16:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:16:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:16:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:16:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:16:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:16:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:16:25): Synchronise failed: 5
Trace(2016-Jan-18 04:16:25): Synchronisation state: 2
Trace(2016-Jan-18 04:16:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:16:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:16:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:16:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:16:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:16:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:16:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:16:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:16:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:16:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:16:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:16:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:16:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:16:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:16:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:16:25): server = sophos
Trace(2016-Jan-18 04:16:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:25): No manually configured proxy.
Trace(2016-Jan-18 04:16:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:16:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:26): Failed to authenticate
Trace(2016-Jan-18 04:16:26): No resubscription attribute found.
Trace(2016-Jan-18 04:16:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:16:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:16:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:16:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:16:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:16:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:16:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:16:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:16:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:16:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:16:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:16:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:16:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:16:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:16:28): Synchronise failed: 5
Trace(2016-Jan-18 04:16:28): Synchronisation state: 2
Trace(2016-Jan-18 04:16:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:16:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:16:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:16:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:16:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:16:28): ALUpdate():
Trace(2016-Jan-18 04:16:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:16:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:16:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:16:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:16:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:16:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:16:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:21:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:21:13): Process security set successfully
Trace(2016-Jan-18 04:21:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:21:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:21:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:21:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:21:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:21:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:21:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:21:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:21:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:21:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:21:13): Considering subscribed products.
Trace(2016-Jan-18 04:21:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:21:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:21:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:21:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:21:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:21:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:21:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:21:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:21:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:21:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:21:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:21:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:21:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:21:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:21:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:21:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:21:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:21:13): PopulateCache: Entering
Trace(2016-Jan-18 04:21:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:21:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:21:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:21:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:21:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:21:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:21:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:21:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:21:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:21:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:21:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:21:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:21:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:21:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:21:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:21:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:21:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:21:13): server = sophos
Trace(2016-Jan-18 04:21:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:13): No manually configured proxy.
Trace(2016-Jan-18 04:21:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:21:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:14): Failed to authenticate
Trace(2016-Jan-18 04:21:14): No resubscription attribute found.
Trace(2016-Jan-18 04:21:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:21:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:21:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:21:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:21:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:21:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:21:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:21:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:21:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:21:16): Synchronise failed: 5
Trace(2016-Jan-18 04:21:16): Synchronisation state: 2
Trace(2016-Jan-18 04:21:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:21:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:21:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:21:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:21:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:21:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:21:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:21:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:21:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:21:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:21:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:21:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:21:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:21:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:21:16): server = sophos
Trace(2016-Jan-18 04:21:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:16): No manually configured proxy.
Trace(2016-Jan-18 04:21:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:21:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:16): Failed to authenticate
Trace(2016-Jan-18 04:21:16): No resubscription attribute found.
Trace(2016-Jan-18 04:21:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:21:16): Adding product filter 'scf'.
Trace(2016-Jan-18 04:21:16): Adding product filter 'sau'.
Trace(2016-Jan-18 04:21:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:21:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:21:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:21:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:21:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:21:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:21:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:21:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:21:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:21:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:21:19): Synchronise failed: 5
Trace(2016-Jan-18 04:21:19): Synchronisation state: 2
Trace(2016-Jan-18 04:21:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:21:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:21:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:21:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:21:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:21:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:21:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:21:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:21:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:21:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:21:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:21:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:21:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:21:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:21:19): server = sophos
Trace(2016-Jan-18 04:21:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:19): No manually configured proxy.
Trace(2016-Jan-18 04:21:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:21:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:19): Failed to authenticate
Trace(2016-Jan-18 04:21:19): No resubscription attribute found.
Trace(2016-Jan-18 04:21:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:21:19): Adding product filter 'scf'.
Trace(2016-Jan-18 04:21:19): Adding product filter 'sau'.
Trace(2016-Jan-18 04:21:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:21:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:21:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:21:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:21:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:21:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:21:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:21:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:21:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:21:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:21:22): Synchronise failed: 5
Trace(2016-Jan-18 04:21:22): Synchronisation state: 2
Trace(2016-Jan-18 04:21:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:21:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:21:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:21:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:21:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:21:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:21:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:21:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:21:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:21:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:21:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:21:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:21:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:21:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:21:22): server = sophos
Trace(2016-Jan-18 04:21:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:22): No manually configured proxy.
Trace(2016-Jan-18 04:21:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:21:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:22): Failed to authenticate
Trace(2016-Jan-18 04:21:22): No resubscription attribute found.
Trace(2016-Jan-18 04:21:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:21:22): Adding product filter 'scf'.
Trace(2016-Jan-18 04:21:22): Adding product filter 'sau'.
Trace(2016-Jan-18 04:21:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:21:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:21:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:21:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:21:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:21:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:21:25): Synchronise failed: 5
Trace(2016-Jan-18 04:21:25): Synchronisation state: 2
Trace(2016-Jan-18 04:21:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:21:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:21:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:21:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:21:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:21:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:21:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:21:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:21:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:21:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:21:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:21:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:21:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:21:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:21:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:21:25): server = sophos
Trace(2016-Jan-18 04:21:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:25): No manually configured proxy.
Trace(2016-Jan-18 04:21:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:21:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:25): Failed to authenticate
Trace(2016-Jan-18 04:21:25): No resubscription attribute found.
Trace(2016-Jan-18 04:21:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:21:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:21:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:21:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:21:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:21:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:21:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:21:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:21:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:21:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:21:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:21:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:21:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:21:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:21:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:21:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:21:28): Synchronise failed: 5
Trace(2016-Jan-18 04:21:28): Synchronisation state: 2
Trace(2016-Jan-18 04:21:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:21:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:21:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:21:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:21:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:21:28): ALUpdate():
Trace(2016-Jan-18 04:21:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:21:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:21:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:21:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:21:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:21:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:21:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:26:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:26:13): Process security set successfully
Trace(2016-Jan-18 04:26:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:26:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:26:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:26:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:26:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:26:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:26:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:26:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:26:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:26:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:26:13): Considering subscribed products.
Trace(2016-Jan-18 04:26:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:26:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:26:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:26:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:26:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:26:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:26:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:26:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:26:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:26:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:26:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:26:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:26:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:26:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:26:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:26:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:26:13): PopulateCache: Entering
Trace(2016-Jan-18 04:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:26:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:26:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:26:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:26:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:26:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:26:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:26:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:26:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:26:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:26:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:26:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:26:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:26:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:26:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:26:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:26:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:26:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:26:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:26:13): server = sophos
Trace(2016-Jan-18 04:26:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:13): No manually configured proxy.
Trace(2016-Jan-18 04:26:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:26:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:14): Failed to authenticate
Trace(2016-Jan-18 04:26:14): No resubscription attribute found.
Trace(2016-Jan-18 04:26:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:26:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:26:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:26:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:26:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:26:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:26:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:26:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:26:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:26:16): Synchronise failed: 5
Trace(2016-Jan-18 04:26:16): Synchronisation state: 2
Trace(2016-Jan-18 04:26:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:26:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:26:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:26:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:26:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:26:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:26:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:26:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:26:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:26:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:26:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:26:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:26:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:26:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:26:16): server = sophos
Trace(2016-Jan-18 04:26:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:16): No manually configured proxy.
Trace(2016-Jan-18 04:26:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:26:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:17): Failed to authenticate
Trace(2016-Jan-18 04:26:17): No resubscription attribute found.
Trace(2016-Jan-18 04:26:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:26:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:26:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:26:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:26:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:26:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:26:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:26:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:26:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:26:19): Synchronise failed: 5
Trace(2016-Jan-18 04:26:19): Synchronisation state: 2
Trace(2016-Jan-18 04:26:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:26:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:26:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:26:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:26:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:26:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:26:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:26:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:26:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:26:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:26:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:26:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:26:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:26:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:26:19): server = sophos
Trace(2016-Jan-18 04:26:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:19): No manually configured proxy.
Trace(2016-Jan-18 04:26:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:26:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:20): Failed to authenticate
Trace(2016-Jan-18 04:26:20): No resubscription attribute found.
Trace(2016-Jan-18 04:26:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:26:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:26:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:26:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:26:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:26:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:26:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:26:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:26:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:26:22): Synchronise failed: 5
Trace(2016-Jan-18 04:26:22): Synchronisation state: 2
Trace(2016-Jan-18 04:26:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:26:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:26:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:26:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:26:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:26:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:26:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:26:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:26:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:26:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:26:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:26:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:26:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:26:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:26:22): server = sophos
Trace(2016-Jan-18 04:26:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:22): No manually configured proxy.
Trace(2016-Jan-18 04:26:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:26:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:23): Failed to authenticate
Trace(2016-Jan-18 04:26:23): No resubscription attribute found.
Trace(2016-Jan-18 04:26:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:26:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:26:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:26:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:26:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:26:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:26:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:26:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:26:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:26:25): Synchronise failed: 5
Trace(2016-Jan-18 04:26:25): Synchronisation state: 2
Trace(2016-Jan-18 04:26:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:26:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:26:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:26:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:26:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:26:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:26:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:26:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:26:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:26:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:26:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:26:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:26:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:26:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:26:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:26:25): server = sophos
Trace(2016-Jan-18 04:26:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:25): No manually configured proxy.
Trace(2016-Jan-18 04:26:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:26:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:25): Failed to authenticate
Trace(2016-Jan-18 04:26:25): No resubscription attribute found.
Trace(2016-Jan-18 04:26:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:26:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:26:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:26:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:26:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:26:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:26:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:26:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:26:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:26:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:26:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:26:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:26:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:26:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:26:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:26:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:26:28): Synchronise failed: 5
Trace(2016-Jan-18 04:26:28): Synchronisation state: 2
Trace(2016-Jan-18 04:26:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:26:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:26:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:26:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:26:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:26:28): ALUpdate():
Trace(2016-Jan-18 04:26:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:26:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:26:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:26:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:26:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:26:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:26:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:31:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:31:13): Process security set successfully
Trace(2016-Jan-18 04:31:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:31:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:31:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:31:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:31:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:31:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:31:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:31:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:31:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:31:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:31:13): Considering subscribed products.
Trace(2016-Jan-18 04:31:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:31:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:31:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:31:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:31:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:31:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:31:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:31:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:31:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:31:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:31:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:31:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:31:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:31:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:31:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:31:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:31:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:31:13): PopulateCache: Entering
Trace(2016-Jan-18 04:31:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:31:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:31:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:31:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:31:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:31:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:31:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:31:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:31:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:31:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:31:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:31:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:31:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:31:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:31:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:31:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:31:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:31:13): server = sophos
Trace(2016-Jan-18 04:31:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:13): No manually configured proxy.
Trace(2016-Jan-18 04:31:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:31:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:14): Failed to authenticate
Trace(2016-Jan-18 04:31:14): No resubscription attribute found.
Trace(2016-Jan-18 04:31:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:31:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:31:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:31:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:31:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:31:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:31:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:31:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:31:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:31:16): Synchronise failed: 5
Trace(2016-Jan-18 04:31:16): Synchronisation state: 2
Trace(2016-Jan-18 04:31:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:31:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:31:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:31:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:31:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:31:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:31:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:31:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:31:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:31:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:31:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:31:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:31:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:31:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:31:16): server = sophos
Trace(2016-Jan-18 04:31:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:16): No manually configured proxy.
Trace(2016-Jan-18 04:31:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:31:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:17): Failed to authenticate
Trace(2016-Jan-18 04:31:17): No resubscription attribute found.
Trace(2016-Jan-18 04:31:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:31:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:31:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:31:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:31:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:31:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:31:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:31:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:31:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:31:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:31:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:31:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:31:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:31:19): Synchronise failed: 5
Trace(2016-Jan-18 04:31:19): Synchronisation state: 2
Trace(2016-Jan-18 04:31:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:31:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:31:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:31:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:31:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:31:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:31:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:31:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:31:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:31:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:31:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:31:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:31:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:31:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:31:19): server = sophos
Trace(2016-Jan-18 04:31:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:19): No manually configured proxy.
Trace(2016-Jan-18 04:31:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:31:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:20): Failed to authenticate
Trace(2016-Jan-18 04:31:20): No resubscription attribute found.
Trace(2016-Jan-18 04:31:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:31:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:31:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:31:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:31:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:31:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:31:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:31:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:31:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:31:22): Synchronise failed: 5
Trace(2016-Jan-18 04:31:22): Synchronisation state: 2
Trace(2016-Jan-18 04:31:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:31:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:31:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:31:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:31:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:31:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:31:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:31:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:31:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:31:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:31:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:31:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:31:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:31:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:31:22): server = sophos
Trace(2016-Jan-18 04:31:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:22): No manually configured proxy.
Trace(2016-Jan-18 04:31:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:31:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:23): Failed to authenticate
Trace(2016-Jan-18 04:31:23): No resubscription attribute found.
Trace(2016-Jan-18 04:31:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:31:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:31:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:31:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:31:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:31:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:31:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:31:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:31:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:31:25): Synchronise failed: 5
Trace(2016-Jan-18 04:31:25): Synchronisation state: 2
Trace(2016-Jan-18 04:31:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:31:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:31:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:31:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:31:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:31:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:31:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:31:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:31:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:31:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:31:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:31:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:31:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:31:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:31:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:31:25): server = sophos
Trace(2016-Jan-18 04:31:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:25): No manually configured proxy.
Trace(2016-Jan-18 04:31:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:31:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:26): Failed to authenticate
Trace(2016-Jan-18 04:31:26): No resubscription attribute found.
Trace(2016-Jan-18 04:31:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:31:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:31:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:31:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:31:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:31:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:31:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:31:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:31:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:31:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:31:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:31:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:31:28): Synchronise failed: 5
Trace(2016-Jan-18 04:31:28): Synchronisation state: 2
Trace(2016-Jan-18 04:31:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:31:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:31:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:31:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:31:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:31:28): ALUpdate():
Trace(2016-Jan-18 04:31:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:31:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:31:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:31:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:31:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:31:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:31:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:36:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:36:13): Process security set successfully
Trace(2016-Jan-18 04:36:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:36:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:36:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:36:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:36:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:36:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:36:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:36:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:36:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:36:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:36:13): Considering subscribed products.
Trace(2016-Jan-18 04:36:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:36:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:36:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:36:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:36:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:36:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:36:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:36:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:36:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:36:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:36:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:36:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:36:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:36:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:36:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:36:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:36:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:36:13): PopulateCache: Entering
Trace(2016-Jan-18 04:36:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:36:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:36:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:36:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:36:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:36:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:36:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:36:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:36:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:36:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:36:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:36:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:36:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:36:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:36:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:36:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:36:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:36:13): server = sophos
Trace(2016-Jan-18 04:36:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:13): No manually configured proxy.
Trace(2016-Jan-18 04:36:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:36:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:14): Failed to authenticate
Trace(2016-Jan-18 04:36:14): No resubscription attribute found.
Trace(2016-Jan-18 04:36:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:36:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:36:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:36:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:36:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:36:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:36:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:36:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:36:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:36:16): Synchronise failed: 5
Trace(2016-Jan-18 04:36:16): Synchronisation state: 2
Trace(2016-Jan-18 04:36:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:36:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:36:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:36:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:36:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:36:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:36:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:36:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:36:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:36:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:36:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:36:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:36:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:36:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:36:16): server = sophos
Trace(2016-Jan-18 04:36:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:16): No manually configured proxy.
Trace(2016-Jan-18 04:36:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:36:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:17): Failed to authenticate
Trace(2016-Jan-18 04:36:17): No resubscription attribute found.
Trace(2016-Jan-18 04:36:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:36:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:36:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:36:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:36:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:36:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:36:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:36:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:36:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:36:19): Synchronise failed: 5
Trace(2016-Jan-18 04:36:19): Synchronisation state: 2
Trace(2016-Jan-18 04:36:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:36:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:36:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:36:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:36:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:36:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:36:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:36:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:36:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:36:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:36:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:36:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:36:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:36:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:36:19): server = sophos
Trace(2016-Jan-18 04:36:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:19): No manually configured proxy.
Trace(2016-Jan-18 04:36:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:36:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:20): Failed to authenticate
Trace(2016-Jan-18 04:36:20): No resubscription attribute found.
Trace(2016-Jan-18 04:36:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:36:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:36:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:36:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:36:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:36:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:36:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:36:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:36:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:36:22): Synchronise failed: 5
Trace(2016-Jan-18 04:36:22): Synchronisation state: 2
Trace(2016-Jan-18 04:36:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:36:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:36:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:36:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:36:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:36:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:36:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:36:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:36:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:36:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:36:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:36:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:36:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:36:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:36:22): server = sophos
Trace(2016-Jan-18 04:36:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:22): No manually configured proxy.
Trace(2016-Jan-18 04:36:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:36:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:23): Failed to authenticate
Trace(2016-Jan-18 04:36:23): No resubscription attribute found.
Trace(2016-Jan-18 04:36:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:36:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:36:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:36:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:36:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:36:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:36:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:36:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:36:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:36:25): Synchronise failed: 5
Trace(2016-Jan-18 04:36:25): Synchronisation state: 2
Trace(2016-Jan-18 04:36:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:36:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:36:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:36:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:36:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:36:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:36:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:36:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:36:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:36:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:36:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:36:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:36:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:36:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:36:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:36:25): server = sophos
Trace(2016-Jan-18 04:36:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:25): No manually configured proxy.
Trace(2016-Jan-18 04:36:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:36:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:25): Failed to authenticate
Trace(2016-Jan-18 04:36:25): No resubscription attribute found.
Trace(2016-Jan-18 04:36:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:36:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:36:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:36:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:36:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:36:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:36:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:36:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:36:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:36:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:36:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:36:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:36:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:36:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:36:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:36:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:36:28): Synchronise failed: 5
Trace(2016-Jan-18 04:36:28): Synchronisation state: 2
Trace(2016-Jan-18 04:36:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:36:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:36:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:36:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:36:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:36:28): ALUpdate():
Trace(2016-Jan-18 04:36:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:36:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:36:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:36:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:36:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:36:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:36:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:41:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:41:13): Process security set successfully
Trace(2016-Jan-18 04:41:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:41:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:41:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:41:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:41:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:41:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:41:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:41:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:41:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:41:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:41:13): Considering subscribed products.
Trace(2016-Jan-18 04:41:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:41:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:41:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:41:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:41:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:41:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:41:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:41:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:41:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:41:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:41:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:41:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:41:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:41:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:41:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:41:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:41:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:41:13): PopulateCache: Entering
Trace(2016-Jan-18 04:41:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:41:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:41:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:41:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:41:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:41:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:41:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:41:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:41:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:41:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:41:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:41:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:41:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:41:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:41:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:41:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:41:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:41:13): server = sophos
Trace(2016-Jan-18 04:41:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:13): No manually configured proxy.
Trace(2016-Jan-18 04:41:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:41:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:14): Failed to authenticate
Trace(2016-Jan-18 04:41:14): No resubscription attribute found.
Trace(2016-Jan-18 04:41:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:41:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:41:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:41:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:41:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:41:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:41:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:41:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:41:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:41:16): Synchronise failed: 5
Trace(2016-Jan-18 04:41:16): Synchronisation state: 2
Trace(2016-Jan-18 04:41:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:41:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:41:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:41:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:41:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:41:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:41:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:41:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:41:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:41:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:41:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:41:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:41:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:41:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:41:16): server = sophos
Trace(2016-Jan-18 04:41:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:16): No manually configured proxy.
Trace(2016-Jan-18 04:41:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:41:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:17): Failed to authenticate
Trace(2016-Jan-18 04:41:17): No resubscription attribute found.
Trace(2016-Jan-18 04:41:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:41:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:41:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:41:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:41:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:41:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:41:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:41:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:41:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:41:19): Synchronise failed: 5
Trace(2016-Jan-18 04:41:19): Synchronisation state: 2
Trace(2016-Jan-18 04:41:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:41:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:41:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:41:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:41:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:41:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:41:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:41:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:41:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:41:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:41:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:41:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:41:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:41:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:41:19): server = sophos
Trace(2016-Jan-18 04:41:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:19): No manually configured proxy.
Trace(2016-Jan-18 04:41:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:41:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:20): Failed to authenticate
Trace(2016-Jan-18 04:41:20): No resubscription attribute found.
Trace(2016-Jan-18 04:41:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:41:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:41:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:41:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:41:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:41:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:41:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:41:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:41:23): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:23): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:23): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:23): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:23): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:41:23): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:23): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:41:23): Synchronise failed: 5
Trace(2016-Jan-18 04:41:23): Synchronisation state: 2
Trace(2016-Jan-18 04:41:23): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:41:23): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:41:23): Synchronise failed to connect.
Trace(2016-Jan-18 04:41:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:41:23): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:41:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:41:23): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:41:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:41:23): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:41:23): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:23): SULUpdateLocation created!
Trace(2016-Jan-18 04:41:23): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:41:23): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:41:23): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:41:23): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:23): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:41:23): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:41:23): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:41:23): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:41:23): server = sophos
Trace(2016-Jan-18 04:41:23): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:23): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:23): No manually configured proxy.
Trace(2016-Jan-18 04:41:23): SULDownloader setup successful.
Trace(2016-Jan-18 04:41:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:23): Failed to authenticate
Trace(2016-Jan-18 04:41:23): No resubscription attribute found.
Trace(2016-Jan-18 04:41:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:41:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:41:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:41:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:41:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:41:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:41:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:41:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:41:26): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:26): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:26): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:26): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:26): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:41:26): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:26): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:41:26): Synchronise failed: 5
Trace(2016-Jan-18 04:41:26): Synchronisation state: 2
Trace(2016-Jan-18 04:41:26): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:41:26): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:41:26): Synchronise failed to connect.
Trace(2016-Jan-18 04:41:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:41:26): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:41:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:41:26): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:41:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:41:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:41:26): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:41:26): SULUpdateLocation created!
Trace(2016-Jan-18 04:41:26): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:41:26): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:41:26): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:41:26): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:26): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:41:26): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:41:26): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:41:26): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:41:26): server = sophos
Trace(2016-Jan-18 04:41:26): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:26): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:26): No manually configured proxy.
Trace(2016-Jan-18 04:41:26): SULDownloader setup successful.
Trace(2016-Jan-18 04:41:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:26): Failed to authenticate
Trace(2016-Jan-18 04:41:26): No resubscription attribute found.
Trace(2016-Jan-18 04:41:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:41:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:41:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:41:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:41:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:41:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:41:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:41:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:41:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:41:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:41:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:41:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:41:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:41:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:41:29): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:29): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:29): [I31036] No proxy was used.
Trace(2016-Jan-18 04:41:29): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:41:29): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:41:29): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:41:29): Synchronise failed: 5
Trace(2016-Jan-18 04:41:29): Synchronisation state: 2
Trace(2016-Jan-18 04:41:29): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:41:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:41:29): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:41:29): Synchronise failed to connect.
Trace(2016-Jan-18 04:41:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:41:29): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:41:29): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:41:29): ALUpdate():
Trace(2016-Jan-18 04:41:29): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:41:29): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:41:30): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:41:30): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:41:30): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:41:30): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:41:31): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:46:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:46:13): Process security set successfully
Trace(2016-Jan-18 04:46:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:46:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:46:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:46:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:46:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:46:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:46:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:46:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:46:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:46:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:46:13): Considering subscribed products.
Trace(2016-Jan-18 04:46:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:46:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:46:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:46:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:46:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:46:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:46:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:46:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:46:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:46:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:46:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:46:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:46:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:46:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:46:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:46:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:46:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:46:13): PopulateCache: Entering
Trace(2016-Jan-18 04:46:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:46:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:46:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:46:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:46:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:46:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:46:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:46:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:46:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:46:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:46:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:46:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:46:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:46:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:46:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:46:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:46:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:46:13): server = sophos
Trace(2016-Jan-18 04:46:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:13): No manually configured proxy.
Trace(2016-Jan-18 04:46:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:46:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:14): Failed to authenticate
Trace(2016-Jan-18 04:46:14): No resubscription attribute found.
Trace(2016-Jan-18 04:46:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:46:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:46:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:46:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:46:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:46:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:46:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:46:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:46:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:46:16): Synchronise failed: 5
Trace(2016-Jan-18 04:46:16): Synchronisation state: 2
Trace(2016-Jan-18 04:46:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:46:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:46:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:46:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:46:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:46:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:46:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:46:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:46:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:46:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:46:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:46:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:46:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:46:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:46:16): server = sophos
Trace(2016-Jan-18 04:46:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:16): No manually configured proxy.
Trace(2016-Jan-18 04:46:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:46:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:17): Failed to authenticate
Trace(2016-Jan-18 04:46:17): No resubscription attribute found.
Trace(2016-Jan-18 04:46:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:46:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:46:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:46:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:46:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:46:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:46:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:46:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:46:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:46:19): Synchronise failed: 5
Trace(2016-Jan-18 04:46:19): Synchronisation state: 2
Trace(2016-Jan-18 04:46:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:46:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:46:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:46:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:46:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:46:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:46:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:46:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:46:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:46:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:46:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:46:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:46:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:46:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:46:19): server = sophos
Trace(2016-Jan-18 04:46:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:19): No manually configured proxy.
Trace(2016-Jan-18 04:46:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:46:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:20): Failed to authenticate
Trace(2016-Jan-18 04:46:20): No resubscription attribute found.
Trace(2016-Jan-18 04:46:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:46:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:46:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:46:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:46:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:46:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:46:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:46:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:46:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:46:22): Synchronise failed: 5
Trace(2016-Jan-18 04:46:22): Synchronisation state: 2
Trace(2016-Jan-18 04:46:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:46:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:46:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:46:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:46:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:46:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:46:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:46:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:46:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:46:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:46:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:46:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:46:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:46:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:46:22): server = sophos
Trace(2016-Jan-18 04:46:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:22): No manually configured proxy.
Trace(2016-Jan-18 04:46:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:46:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:22): Failed to authenticate
Trace(2016-Jan-18 04:46:22): No resubscription attribute found.
Trace(2016-Jan-18 04:46:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:46:22): Adding product filter 'scf'.
Trace(2016-Jan-18 04:46:22): Adding product filter 'sau'.
Trace(2016-Jan-18 04:46:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:46:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:46:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:46:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:46:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:46:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:46:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:46:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:46:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:46:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:46:25): Synchronise failed: 5
Trace(2016-Jan-18 04:46:25): Synchronisation state: 2
Trace(2016-Jan-18 04:46:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:46:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:46:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:46:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:46:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:46:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:46:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:46:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:46:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:46:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:46:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:46:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:46:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:46:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:46:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:46:25): server = sophos
Trace(2016-Jan-18 04:46:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:25): No manually configured proxy.
Trace(2016-Jan-18 04:46:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:25): Failed to authenticate
Trace(2016-Jan-18 04:46:25): No resubscription attribute found.
Trace(2016-Jan-18 04:46:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:46:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:46:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:46:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:46:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:46:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:46:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:46:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:46:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:46:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:46:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:46:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:46:28): Synchronise failed: 5
Trace(2016-Jan-18 04:46:28): Synchronisation state: 2
Trace(2016-Jan-18 04:46:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:46:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:46:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:46:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:46:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:46:28): ALUpdate():
Trace(2016-Jan-18 04:46:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:46:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:46:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:46:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:46:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:46:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:46:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:51:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:51:13): Process security set successfully
Trace(2016-Jan-18 04:51:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:51:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:51:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:51:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:51:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:51:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:51:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:51:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:51:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:51:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:51:13): Considering subscribed products.
Trace(2016-Jan-18 04:51:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:51:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:51:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:51:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:51:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:51:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:51:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:51:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:51:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:51:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:51:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:51:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:51:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:51:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:51:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:51:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:51:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:51:13): PopulateCache: Entering
Trace(2016-Jan-18 04:51:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:51:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:51:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:51:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:51:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:51:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:51:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:51:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:51:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:51:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:51:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:51:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:51:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:51:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:51:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:51:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:51:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:51:13): server = sophos
Trace(2016-Jan-18 04:51:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:13): No manually configured proxy.
Trace(2016-Jan-18 04:51:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:51:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:14): Failed to authenticate
Trace(2016-Jan-18 04:51:14): No resubscription attribute found.
Trace(2016-Jan-18 04:51:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:51:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:51:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:51:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:51:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:51:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:51:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:51:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:51:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:51:16): Synchronise failed: 5
Trace(2016-Jan-18 04:51:16): Synchronisation state: 2
Trace(2016-Jan-18 04:51:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:51:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:51:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:51:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:51:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:51:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:51:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:51:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:51:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:51:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:51:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:51:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:51:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:51:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:51:16): server = sophos
Trace(2016-Jan-18 04:51:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:16): No manually configured proxy.
Trace(2016-Jan-18 04:51:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:16): Failed to authenticate
Trace(2016-Jan-18 04:51:16): No resubscription attribute found.
Trace(2016-Jan-18 04:51:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:51:16): Adding product filter 'scf'.
Trace(2016-Jan-18 04:51:16): Adding product filter 'sau'.
Trace(2016-Jan-18 04:51:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:51:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:51:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:51:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:51:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:51:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:51:19): Synchronise failed: 5
Trace(2016-Jan-18 04:51:19): Synchronisation state: 2
Trace(2016-Jan-18 04:51:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:51:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:51:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:51:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:51:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:51:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:51:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:51:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:51:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:51:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:51:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:51:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:51:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:51:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:51:19): server = sophos
Trace(2016-Jan-18 04:51:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:19): No manually configured proxy.
Trace(2016-Jan-18 04:51:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:19): Failed to authenticate
Trace(2016-Jan-18 04:51:19): No resubscription attribute found.
Trace(2016-Jan-18 04:51:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:51:19): Adding product filter 'scf'.
Trace(2016-Jan-18 04:51:19): Adding product filter 'sau'.
Trace(2016-Jan-18 04:51:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:51:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:51:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:51:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:51:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:51:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:51:22): Synchronise failed: 5
Trace(2016-Jan-18 04:51:22): Synchronisation state: 2
Trace(2016-Jan-18 04:51:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:51:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:51:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:51:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:51:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:51:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:51:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:51:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:51:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:51:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:51:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:51:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:51:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:51:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:51:22): server = sophos
Trace(2016-Jan-18 04:51:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:22): No manually configured proxy.
Trace(2016-Jan-18 04:51:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:22): Failed to authenticate
Trace(2016-Jan-18 04:51:22): No resubscription attribute found.
Trace(2016-Jan-18 04:51:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:51:22): Adding product filter 'scf'.
Trace(2016-Jan-18 04:51:22): Adding product filter 'sau'.
Trace(2016-Jan-18 04:51:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:51:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:51:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:51:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:51:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:51:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:51:25): Synchronise failed: 5
Trace(2016-Jan-18 04:51:25): Synchronisation state: 2
Trace(2016-Jan-18 04:51:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:51:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:51:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:51:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:51:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:51:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:51:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:51:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:51:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:51:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:51:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:51:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:51:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:51:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:51:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:51:25): server = sophos
Trace(2016-Jan-18 04:51:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:25): No manually configured proxy.
Trace(2016-Jan-18 04:51:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:25): Failed to authenticate
Trace(2016-Jan-18 04:51:25): No resubscription attribute found.
Trace(2016-Jan-18 04:51:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:51:25): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:51:25): Adding product filter 'scf'.
Trace(2016-Jan-18 04:51:25): Adding product filter 'sau'.
Trace(2016-Jan-18 04:51:25): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:51:25): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:51:25): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:51:25): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:51:25): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:51:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:51:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:51:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:51:28): Synchronise failed: 5
Trace(2016-Jan-18 04:51:28): Synchronisation state: 2
Trace(2016-Jan-18 04:51:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:51:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:51:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:51:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:51:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:51:28): ALUpdate():
Trace(2016-Jan-18 04:51:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:51:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:51:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:51:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:51:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:51:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:51:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 04:56:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 04:56:13): Process security set successfully
Trace(2016-Jan-18 04:56:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 04:56:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 04:56:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 04:56:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 04:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 04:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 04:56:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 04:56:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 04:56:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 04:56:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 04:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 04:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 04:56:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 04:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:56:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 04:56:13): Considering subscribed products.
Trace(2016-Jan-18 04:56:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 04:56:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 04:56:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 04:56:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 04:56:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 04:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 04:56:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 04:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 04:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 04:56:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 04:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:13): GenerateCustomerID: complete
Trace(2016-Jan-18 04:56:13): Computer is a not possible cluster
Trace(2016-Jan-18 04:56:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 04:56:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 04:56:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 04:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:56:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 04:56:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:56:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 04:56:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 04:56:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 04:56:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 04:56:13): PopulateCache: Entering
Trace(2016-Jan-18 04:56:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 04:56:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:56:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:56:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 04:56:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:56:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:56:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 04:56:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:56:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:56:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:13): SULUpdateLocation created!
Trace(2016-Jan-18 04:56:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:56:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:56:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:56:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:56:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:56:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:56:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:56:13): server = sophos
Trace(2016-Jan-18 04:56:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:13): No manually configured proxy.
Trace(2016-Jan-18 04:56:13): SULDownloader setup successful.
Trace(2016-Jan-18 04:56:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:14): Failed to authenticate
Trace(2016-Jan-18 04:56:14): No resubscription attribute found.
Trace(2016-Jan-18 04:56:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:56:14): Adding product filter 'scf'.
Trace(2016-Jan-18 04:56:14): Adding product filter 'sau'.
Trace(2016-Jan-18 04:56:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:56:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:56:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:56:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:56:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:16): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:56:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:56:16): Synchronise failed: 5
Trace(2016-Jan-18 04:56:16): Synchronisation state: 2
Trace(2016-Jan-18 04:56:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 04:56:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:56:16): Synchronise failed to connect.
Trace(2016-Jan-18 04:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:56:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:56:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:56:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:56:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:16): SULUpdateLocation created!
Trace(2016-Jan-18 04:56:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:56:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:56:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:56:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:56:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:56:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:56:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:56:16): server = sophos
Trace(2016-Jan-18 04:56:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:16): No manually configured proxy.
Trace(2016-Jan-18 04:56:16): SULDownloader setup successful.
Trace(2016-Jan-18 04:56:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:17): Failed to authenticate
Trace(2016-Jan-18 04:56:17): No resubscription attribute found.
Trace(2016-Jan-18 04:56:17): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:17): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:56:17): Adding product filter 'scf'.
Trace(2016-Jan-18 04:56:17): Adding product filter 'sau'.
Trace(2016-Jan-18 04:56:17): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:56:17): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:56:17): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:56:17): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:56:17): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:19): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:56:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:56:19): Synchronise failed: 5
Trace(2016-Jan-18 04:56:19): Synchronisation state: 2
Trace(2016-Jan-18 04:56:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 04:56:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:56:19): Synchronise failed to connect.
Trace(2016-Jan-18 04:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:56:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:56:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:56:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:56:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:19): SULUpdateLocation created!
Trace(2016-Jan-18 04:56:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:56:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:56:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:56:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:56:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:56:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:56:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:56:19): server = sophos
Trace(2016-Jan-18 04:56:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:19): No manually configured proxy.
Trace(2016-Jan-18 04:56:19): SULDownloader setup successful.
Trace(2016-Jan-18 04:56:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:20): Failed to authenticate
Trace(2016-Jan-18 04:56:20): No resubscription attribute found.
Trace(2016-Jan-18 04:56:20): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:20): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:56:20): Adding product filter 'scf'.
Trace(2016-Jan-18 04:56:20): Adding product filter 'sau'.
Trace(2016-Jan-18 04:56:20): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:56:20): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:56:20): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:56:20): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:56:20): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:22): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:56:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:56:22): Synchronise failed: 5
Trace(2016-Jan-18 04:56:22): Synchronisation state: 2
Trace(2016-Jan-18 04:56:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 04:56:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:56:22): Synchronise failed to connect.
Trace(2016-Jan-18 04:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:56:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:56:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:56:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:56:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:22): SULUpdateLocation created!
Trace(2016-Jan-18 04:56:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:56:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:56:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:56:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:56:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:56:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:56:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:56:22): server = sophos
Trace(2016-Jan-18 04:56:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:22): No manually configured proxy.
Trace(2016-Jan-18 04:56:22): SULDownloader setup successful.
Trace(2016-Jan-18 04:56:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:23): Failed to authenticate
Trace(2016-Jan-18 04:56:23): No resubscription attribute found.
Trace(2016-Jan-18 04:56:23): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:23): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:56:23): Adding product filter 'scf'.
Trace(2016-Jan-18 04:56:23): Adding product filter 'sau'.
Trace(2016-Jan-18 04:56:23): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:56:23): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:56:23): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:56:23): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:56:23): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:25): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:56:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:56:25): Synchronise failed: 5
Trace(2016-Jan-18 04:56:25): Synchronisation state: 2
Trace(2016-Jan-18 04:56:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 04:56:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:56:25): Synchronise failed to connect.
Trace(2016-Jan-18 04:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:56:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:56:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 04:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 04:56:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 04:56:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 04:56:25): SULUpdateLocation created!
Trace(2016-Jan-18 04:56:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 04:56:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 04:56:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 04:56:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 04:56:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 04:56:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 04:56:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 04:56:25): server = sophos
Trace(2016-Jan-18 04:56:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:25): No manually configured proxy.
Trace(2016-Jan-18 04:56:25): SULDownloader setup successful.
Trace(2016-Jan-18 04:56:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:26): Failed to authenticate
Trace(2016-Jan-18 04:56:26): No resubscription attribute found.
Trace(2016-Jan-18 04:56:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 04:56:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 04:56:26): Adding product filter 'scf'.
Trace(2016-Jan-18 04:56:26): Adding product filter 'sau'.
Trace(2016-Jan-18 04:56:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 04:56:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 04:56:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 04:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 04:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 04:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 04:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 04:56:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 04:56:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 04:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 04:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:28): [I31036] No proxy was used.
Trace(2016-Jan-18 04:56:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 04:56:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 04:56:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 04:56:28): Synchronise failed: 5
Trace(2016-Jan-18 04:56:28): Synchronisation state: 2
Trace(2016-Jan-18 04:56:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 04:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 04:56:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 04:56:28): Synchronise failed to connect.
Trace(2016-Jan-18 04:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 04:56:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 04:56:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 04:56:28): ALUpdate():
Trace(2016-Jan-18 04:56:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 04:56:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 04:56:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 04:56:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:56:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 04:56:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 04:56:30): IPCSender::ProcessSend exiting
Trace(2016-Jan-18 05:01:13): ALUpdate started: -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2016-Jan-18 05:01:13): Process security set successfully
Trace(2016-Jan-18 05:01:13): Product subscription is disabled: iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} action value is:0
Trace(2016-Jan-18 05:01:13): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has not been added.
Trace(2016-Jan-18 05:01:13): Product subscription is disabled: iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} action value is:0
Trace(2016-Jan-18 05:01:13): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2016-Jan-18 05:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2016-Jan-18 05:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2016-Jan-18 05:01:13): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2016-Jan-18 05:01:13): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2016-Jan-18 05:01:13): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2016-Jan-18 05:01:13): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2016-Jan-18 05:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2016-Jan-18 05:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2016-Jan-18 05:01:13): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2016-Jan-18 05:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 05:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 05:01:13): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2016-Jan-18 05:01:13): Considering subscribed products.
Trace(2016-Jan-18 05:01:13): Considering product {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 05:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} is not already subscribed.
Trace(2016-Jan-18 05:01:13): Product {4DB41E90-DC56-41DC-B91E-9B8E537489A8} was added to the list.
Trace(2016-Jan-18 05:01:13): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 05:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2016-Jan-18 05:01:13): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2016-Jan-18 05:01:13): Considering product {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 05:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2016-Jan-18 05:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is optional.
Trace(2016-Jan-18 05:01:13): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2016-Jan-18 05:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2016-Jan-18 05:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is optional.
Trace(2016-Jan-18 05:01:13): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2016-Jan-18 05:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:13): GenerateCustomerID: complete
Trace(2016-Jan-18 05:01:13): Computer is a not possible cluster
Trace(2016-Jan-18 05:01:13): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2016-Jan-18 05:01:13): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2016-Jan-18 05:01:13): IPCSender::ProcessSend started
Trace(2016-Jan-18 05:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 05:01:13): RMSMessageHandler: ALUpdateStart
Trace(2016-Jan-18 05:01:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 05:01:13): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2016-Jan-18 05:01:13): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2016-Jan-18 05:01:13): ALUpdate(AutoUpdate.Started):
Trace(2016-Jan-18 05:01:13): UpdateCoordinator::UpdateNow: Entering
Trace(2016-Jan-18 05:01:13): PopulateCache: Entering
Trace(2016-Jan-18 05:01:13): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2016-Jan-18 05:01:13): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 05:01:13): ProductFactory::Create: SimpleProduct: {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 05:01:13): ProductFactory::Create: SAU Product
Trace(2016-Jan-18 05:01:13): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 05:01:13): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 05:01:13): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2016-Jan-18 05:01:13): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 05:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 05:01:13): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 05:01:13): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:13): SULUpdateLocation created!
Trace(2016-Jan-18 05:01:13): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 05:01:13): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 05:01:13): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 05:01:13): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:13): Calling SULDownloader Setup...
Trace(2016-Jan-18 05:01:13): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 05:01:13): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 05:01:13): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 05:01:13): server = sophos
Trace(2016-Jan-18 05:01:13): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:13): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:13): No manually configured proxy.
Trace(2016-Jan-18 05:01:13): SULDownloader setup successful.
Trace(2016-Jan-18 05:01:13): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:14): Failed to authenticate
Trace(2016-Jan-18 05:01:14): No resubscription attribute found.
Trace(2016-Jan-18 05:01:14): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:14): Adding product filter 'savxp'.
Trace(2016-Jan-18 05:01:14): Adding product filter 'scf'.
Trace(2016-Jan-18 05:01:14): Adding product filter 'sau'.
Trace(2016-Jan-18 05:01:14): Adding product filter 'ssp'.
Trace(2016-Jan-18 05:01:14): Adding product filter 'ntp64'.
Trace(2016-Jan-18 05:01:14): Calling SULDownloader addFilter...
Trace(2016-Jan-18 05:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 05:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 05:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 05:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 05:01:14): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 05:01:14): Calling SULDownloader synchronise...
Trace(2016-Jan-18 05:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:16): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:16): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:16): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 05:01:16): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:16): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 05:01:16): Synchronise failed: 5
Trace(2016-Jan-18 05:01:16): Synchronisation state: 2
Trace(2016-Jan-18 05:01:16): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2016-Jan-18 05:01:16): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 05:01:16): Synchronise failed to connect.
Trace(2016-Jan-18 05:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 05:01:16): SULUpdateLocation: EndSync
Trace(2016-Jan-18 05:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 05:01:16): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 05:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 05:01:16): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 05:01:16): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:16): SULUpdateLocation created!
Trace(2016-Jan-18 05:01:16): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 05:01:16): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 05:01:16): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 05:01:16): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:16): Calling SULDownloader Setup...
Trace(2016-Jan-18 05:01:16): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 05:01:16): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 05:01:16): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 05:01:16): server = sophos
Trace(2016-Jan-18 05:01:16): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:16): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:16): No manually configured proxy.
Trace(2016-Jan-18 05:01:16): SULDownloader setup successful.
Trace(2016-Jan-18 05:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:16): Failed to authenticate
Trace(2016-Jan-18 05:01:16): No resubscription attribute found.
Trace(2016-Jan-18 05:01:16): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:16): Adding product filter 'savxp'.
Trace(2016-Jan-18 05:01:16): Adding product filter 'scf'.
Trace(2016-Jan-18 05:01:16): Adding product filter 'sau'.
Trace(2016-Jan-18 05:01:16): Adding product filter 'ssp'.
Trace(2016-Jan-18 05:01:16): Adding product filter 'ntp64'.
Trace(2016-Jan-18 05:01:16): Calling SULDownloader addFilter...
Trace(2016-Jan-18 05:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 05:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 05:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 05:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 05:01:16): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 05:01:16): Calling SULDownloader synchronise...
Trace(2016-Jan-18 05:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:19): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:19): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:19): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 05:01:19): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:19): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 05:01:19): Synchronise failed: 5
Trace(2016-Jan-18 05:01:19): Synchronisation state: 2
Trace(2016-Jan-18 05:01:19): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {4DB41E90-DC56-41DC-B91E-9B8E537489A8}
Trace(2016-Jan-18 05:01:19): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 05:01:19): Synchronise failed to connect.
Trace(2016-Jan-18 05:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 05:01:19): SULUpdateLocation: EndSync
Trace(2016-Jan-18 05:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 05:01:19): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 05:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 05:01:19): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 05:01:19): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:19): SULUpdateLocation created!
Trace(2016-Jan-18 05:01:19): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 05:01:19): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 05:01:19): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 05:01:19): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:19): Calling SULDownloader Setup...
Trace(2016-Jan-18 05:01:19): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 05:01:19): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 05:01:19): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 05:01:19): server = sophos
Trace(2016-Jan-18 05:01:19): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:19): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:19): No manually configured proxy.
Trace(2016-Jan-18 05:01:19): SULDownloader setup successful.
Trace(2016-Jan-18 05:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:19): Failed to authenticate
Trace(2016-Jan-18 05:01:19): No resubscription attribute found.
Trace(2016-Jan-18 05:01:19): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:19): Adding product filter 'savxp'.
Trace(2016-Jan-18 05:01:19): Adding product filter 'scf'.
Trace(2016-Jan-18 05:01:19): Adding product filter 'sau'.
Trace(2016-Jan-18 05:01:19): Adding product filter 'ssp'.
Trace(2016-Jan-18 05:01:19): Adding product filter 'ntp64'.
Trace(2016-Jan-18 05:01:19): Calling SULDownloader addFilter...
Trace(2016-Jan-18 05:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 05:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 05:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 05:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 05:01:19): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 05:01:19): Calling SULDownloader synchronise...
Trace(2016-Jan-18 05:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:22): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:22): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:22): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 05:01:22): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:22): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 05:01:22): Synchronise failed: 5
Trace(2016-Jan-18 05:01:22): Synchronisation state: 2
Trace(2016-Jan-18 05:01:22): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2016-Jan-18 05:01:22): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 05:01:22): Synchronise failed to connect.
Trace(2016-Jan-18 05:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 05:01:22): SULUpdateLocation: EndSync
Trace(2016-Jan-18 05:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 05:01:22): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 05:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 05:01:22): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 05:01:22): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:22): SULUpdateLocation created!
Trace(2016-Jan-18 05:01:22): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 05:01:22): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 05:01:22): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 05:01:22): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:22): Calling SULDownloader Setup...
Trace(2016-Jan-18 05:01:22): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 05:01:22): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 05:01:22): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 05:01:22): server = sophos
Trace(2016-Jan-18 05:01:22): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:22): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:22): No manually configured proxy.
Trace(2016-Jan-18 05:01:22): SULDownloader setup successful.
Trace(2016-Jan-18 05:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:22): Failed to authenticate
Trace(2016-Jan-18 05:01:22): No resubscription attribute found.
Trace(2016-Jan-18 05:01:22): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:22): Adding product filter 'savxp'.
Trace(2016-Jan-18 05:01:22): Adding product filter 'scf'.
Trace(2016-Jan-18 05:01:22): Adding product filter 'sau'.
Trace(2016-Jan-18 05:01:22): Adding product filter 'ssp'.
Trace(2016-Jan-18 05:01:22): Adding product filter 'ntp64'.
Trace(2016-Jan-18 05:01:22): Calling SULDownloader addFilter...
Trace(2016-Jan-18 05:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 05:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 05:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 05:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 05:01:22): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 05:01:22): Calling SULDownloader synchronise...
Trace(2016-Jan-18 05:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:25): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:25): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:25): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 05:01:25): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:25): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 05:01:25): Synchronise failed: 5
Trace(2016-Jan-18 05:01:25): Synchronisation state: 2
Trace(2016-Jan-18 05:01:25): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2016-Jan-18 05:01:25): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 05:01:25): Synchronise failed to connect.
Trace(2016-Jan-18 05:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 05:01:25): SULUpdateLocation: EndSync
Trace(2016-Jan-18 05:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 05:01:25): UpdateLocationFacade::SyncProduct: Last Update Mechanism = Unknown
Trace(2016-Jan-18 05:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2016-Jan-18 05:01:25): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2016-Jan-18 05:01:25): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2016-Jan-18 05:01:25): SULUpdateLocation created!
Trace(2016-Jan-18 05:01:25): TrySyncProduct, Calling BeginSync
Trace(2016-Jan-18 05:01:25): SULUpdateLocation: BeginSync
Trace(2016-Jan-18 05:01:25): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2016-Jan-18 05:01:25): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:25): Calling SULDownloader Setup...
Trace(2016-Jan-18 05:01:25): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2016-Jan-18 05:01:25): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2016-Jan-18 05:01:25): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2016-Jan-18 05:01:25): server = sophos
Trace(2016-Jan-18 05:01:25): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:25): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:25): No manually configured proxy.
Trace(2016-Jan-18 05:01:25): SULDownloader setup successful.
Trace(2016-Jan-18 05:01:25): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:26): Failed to authenticate
Trace(2016-Jan-18 05:01:26): No resubscription attribute found.
Trace(2016-Jan-18 05:01:26): SubscriptionProvider: StandaloneWindows/RECOMMENDED/10
Trace(2016-Jan-18 05:01:26): Adding product filter 'savxp'.
Trace(2016-Jan-18 05:01:26): Adding product filter 'scf'.
Trace(2016-Jan-18 05:01:26): Adding product filter 'sau'.
Trace(2016-Jan-18 05:01:26): Adding product filter 'ssp'.
Trace(2016-Jan-18 05:01:26): Adding product filter 'ntp64'.
Trace(2016-Jan-18 05:01:26): Calling SULDownloader addFilter...
Trace(2016-Jan-18 05:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\savxp
Trace(2016-Jan-18 05:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\scf
Trace(2016-Jan-18 05:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\sau
Trace(2016-Jan-18 05:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ssp
Trace(2016-Jan-18 05:01:26): Adding cache: C:\ProgramData\Sophos\AutoUpdate\cache\ntp64
Trace(2016-Jan-18 05:01:26): Calling SULDownloader synchronise...
Trace(2016-Jan-18 05:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.com/update
Trace(2016-Jan-18 05:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:28): ERROR: [E19127] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:28): [I31036] No proxy was used.
Trace(2016-Jan-18 05:01:28): ERROR: [E75373] Ran out of sophos aliases for this update source
Trace(2016-Jan-18 05:01:28): ERROR: [E54187] Couldn't find DCI for user. URL was: dci.sophosupd.net/update
Trace(2016-Jan-18 05:01:28): ERROR: [E43077] Failed to read remote metadata in synchronise
Trace(2016-Jan-18 05:01:28): Synchronise failed: 5
Trace(2016-Jan-18 05:01:28): Synchronisation state: 2
Trace(2016-Jan-18 05:01:28): SDDS2Update(SDDS2DownloadFailed): Sophos Endpoint Security and Control, sophos
Trace(2016-Jan-18 05:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2016-Jan-18 05:01:28): SULUpdateLocation: SyncProduct
Trace(2016-Jan-18 05:01:28): Synchronise failed to connect.
Trace(2016-Jan-18 05:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, SyncProduct returned - 0
Trace(2016-Jan-18 05:01:28): SULUpdateLocation: EndSync
Trace(2016-Jan-18 05:01:28): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2016-Jan-18 05:01:28): ALUpdate():
Trace(2016-Jan-18 05:01:28): ALUpdate(DownloadEnded):
Trace(2016-Jan-18 05:01:28): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2016-Jan-18 05:01:29): RMSMessageHandler: ALUpdateEnd
Trace(2016-Jan-18 05:01:29): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 05:01:29): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2016-Jan-18 05:01:29): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2016-Jan-18 05:01:30): IPCSender::ProcessSend exiting