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Interpret Scan Registry

Luis_Betancourt

How i can see how many virus have in my computer in the log of Antivirus?

I can see the archive SAV.log, but i can't identify what mean error, cuarentine and treat.

I  believe error mean virus but i don't know.

Can you help me? 

:42181


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    Hello Luis_Betancourt,

    first of all - whoever provided you with Sophos should also give you some instructions how to work with it. As a site decides how this product can be used there's no general "beginners guide" for end users (I assume you belong to this group). Furthermore, in a managed environment central administration receives the relevant alerts and can deal with most issues.

    If a threat (meaning some program or file with likely "malicious intentions") it is either "cleaned up" or put on the Quarantine manager's (QM) list - the alert will notify you about this and give you the option to go to the QM by clicking on the message. Please see the Help on how to use it.

    An error does not mean virus - there are several kinds of errors and they denote that something hasn't worked a desired (e.g. a document could not be scanned because it is password protected) but only the ones like cleanup failed are in conjunction with a threat.

    Christian

    :42193
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  • 0

    Hello Luis_Betancourt,

    first of all - whoever provided you with Sophos should also give you some instructions how to work with it. As a site decides how this product can be used there's no general "beginners guide" for end users (I assume you belong to this group). Furthermore, in a managed environment central administration receives the relevant alerts and can deal with most issues.

    If a threat (meaning some program or file with likely "malicious intentions") it is either "cleaned up" or put on the Quarantine manager's (QM) list - the alert will notify you about this and give you the option to go to the QM by clicking on the message. Please see the Help on how to use it.

    An error does not mean virus - there are several kinds of errors and they denote that something hasn't worked a desired (e.g. a document could not be scanned because it is password protected) but only the ones like cleanup failed are in conjunction with a threat.

    Christian

    :42193
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