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SUM Still Wont Update!! Shh/Updater-B False positives

After my whole network getting False Positives, and reading pages of post

My SUM still wont update after doing the following

Option 1

  1. Add the following exclusions to the' Anti-Virus and HIPS' policy

    C:\Documents and Settings\All Users\Application Data\Sophos\
    C:\Program Files\Sophos\
    C:\Program Files (x86)\Sophos\
    C:\programdata\sophos\

  2. Select Groups in SEC and select 'Update Now'
  3. Once all groups have been updated remove the exclusions

Option 2

  1. Centrally disable On-Access scanning via policy in SEC
  2. Select Groups in SEC and select 'Update Now'
  3. Once a group has updated re-enable On-Access scanning via policy in SEC

its getting very annoying, all my users are getting a very annoying windows installer window popping up every half hour or so, which causes grief to our dedicated application users, all the log files are full with MsiInstaller Warnings & Errors about

Product: Sophos AutoUpdate -- Internal Error 2324. 6, C:\Program Files\Sophos\AutoUpdate\ps.crl

HELP!!!!

:31093


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Parents
  • Hi mdp23005, I am glad to hear that the SUM issue seems to be resolving itself, regarding the updating issue this normally clears itself within a couple of hours if this has not happened we have some tools which may well clear this up on the KBA links. Thank you to all who helped out, and we are sorry that you have had to go through this.

    :32751
Reply
  • Hi mdp23005, I am glad to hear that the SUM issue seems to be resolving itself, regarding the updating issue this normally clears itself within a couple of hours if this has not happened we have some tools which may well clear this up on the KBA links. Thank you to all who helped out, and we are sorry that you have had to go through this.

    :32751
Children
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