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savservices.exe running my CPU to capacity

NickC

Hi,

As of the last day, savservices.exe (99%) is running my CPU to 100% every time.

This occurs within 5 minutes of startup and even if I stop the process it just starts again at a later time.

I have contacted support, as this is not the first time this has come up in the forums but they have not got back to me yet so I am hoping someone here may be able to assist me.

Details are as follows:

 
Sophos product:  --  Sophos Endpoint Security and Control
Sophos product version:  --  9.5
Operating system:  --  Windows 7
 

The only thing I can think that I did before this was to run the PC in safe mode, as I am looking for another BSOD issue, and then turn it back on in regular windows mode.


Kind Regards,

Nick

:11471


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  • 0

    HI NickC

    Is this the only machine running with High Usage in the network, running the same configs?

    If the configs are very intense then it will use a lot more resources.

    With the Sophos Anti-Virus service, if you stop it does the resource usage drop?

    You can try the SophosUpdate service with automatic Delayed start. see if that makes a difference.

    Are you running any programs that use large files, like AutoCad, or Zip files, or do you have a local database program on the machine?

    :)

    :11501
Reply
  • 0

    HI NickC

    Is this the only machine running with High Usage in the network, running the same configs?

    If the configs are very intense then it will use a lot more resources.

    With the Sophos Anti-Virus service, if you stop it does the resource usage drop?

    You can try the SophosUpdate service with automatic Delayed start. see if that makes a difference.

    Are you running any programs that use large files, like AutoCad, or Zip files, or do you have a local database program on the machine?

    :)

    :11501
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