Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 6 replies
  • Subscribers 2 subscribers
  • Views 17621 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Update installation issue

VD

I am facing issue with few systems are not updating with latest update. Update files downloading successfully from server but system end not able to execute that update. Please send me solution at the earliest.

Thanks and Regards,

Vinod Dhanawade

M: 9594441697

:28737


This thread was automatically locked due to age.
Parents
  • 0

    Can you post any MSI logs, which component is AutoUpdate failing to update?  RMS, SAV, SCF, Patch, NAC, Itself?

    If you check the alupdate trace log (C:\ProgramData\Sophos\AutoUpdate\Logs\) you can see the download stage for each followed by the install stage for each.

    You will find log files in \windows\temp\ for each component.

    Regards,

    Jak

    :28741
Reply
  • 0

    Can you post any MSI logs, which component is AutoUpdate failing to update?  RMS, SAV, SCF, Patch, NAC, Itself?

    If you check the alupdate trace log (C:\ProgramData\Sophos\AutoUpdate\Logs\) you can see the download stage for each followed by the install stage for each.

    You will find log files in \windows\temp\ for each component.

    Regards,

    Jak

    :28741
Children
No Data
Unfiltered HTML