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Sophos Endpoint Software When installing endpoint on client stuck at:- Installing package 3 of 3. Starting Sophos Autoupdate setup.....

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When installing endpoint on client stuck at:- Installing package 3 of 3. Starting Sophos Autoupdate setup.....

jonathanslee over 9 years ago

Uninstalled Sophos as it was not updating correctly on client, tried reinstalling using sophosendpoint.exe on the server.

Is currently stuck on installing endpoint on client stuck at:- Installing package 3 of 3. Starting Sophos Autoupdate setup.....

Any help or advice would be appreciated

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0 NielsBohr over 8 years ago

The following KBA explains how to use Microsoft Fix it to clean up the registry.
If you have a supported OS, uninstall Sophos then run Microsoft Fix it

sophtrac.sophos.net/default.aspx [Edit: sophtrac is an internal address -QC]
Troubleshooting and resolving problematic Sophos endpoint upgrade and uninstall issues (note: Microsoft's Fix-It is not supported on Windows 10)

After running Microsoft Fix it, try to reinstall Sophos.
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0 NielsBohr over 8 years ago

The following KBA explains how to use Microsoft Fix it to clean up the registry.
If you have a supported OS, uninstall Sophos then run Microsoft Fix it

sophtrac.sophos.net/default.aspx [Edit: sophtrac is an internal address -QC]
Troubleshooting and resolving problematic Sophos endpoint upgrade and uninstall issues (note: Microsoft's Fix-It is not supported on Windows 10)

After running Microsoft Fix it, try to reinstall Sophos.
Cancel
Vote Up 0 Vote Down

Cancel

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