Possible Memory Problem after Windows 10 1903 Update

Question

Currently have Sophos Central with Sophos Endpoint running on several machines here, i was the first to update to the latest Windows 10 1903 Update and noticed after the machine sitting idle for a while that the above service is consuming a lot of RAM. 
 
 Any solutions to this?

Gareth Johnstone · Accepted Answer

Hi Guys! So i've been running the patch for a couple days now and Sophos is indeed now behaving itself! 
 
 Sophs Tech say they will be releasing the patch on the 26th June (ish)!

Gareth Johnstone · Answer

GOOD NEWS! The developers believe to have found a UTF-16 path leak! 
 
 I've to send a ETL trace to 100% confirm this, but it looks like a fix is on the horizon!

MR eSecurity · Answer

On Friday, 06/21/2019, I was provided with a patch. I applied the patch on Friday and my system has been running without any issues since (today is Monday). In the email from support where they provided the patch, they said something I don't quite understand, but then stated the patch will be release in GA on 06/26/2019. I've confirmed with support that the issues appears to be resolved. 
 Support wrote: 
 "We have identified an issue where ETW is no longer dropping events when the thread is deadlocked on Windows 10 1903. ETW will now continue to save all events for processing until the thread consumes them or it runs out of memory. I have confirmed that once the thread is released, it will process the gigabytes of ETW events in under 30 seconds." 
 "If this confirms to resolve the issue we are planning to implement this in our Core Agent 2.4.0 release which is planned to start on the 26th June"

eu be · Answer

Hello!! 
 
 Having the same problem here. Where can I get the patch? 
 
 Thanks in advance!!