Currently have Sophos Central with Sophos Endpoint running on several machines here, i was the first to update to the latest Windows 10 1903 Update and noticed after the machine sitting idle for a while that the above service is consuming a lot of RAM.
Any solutions to this?
Adding a "Me too!" from our company, as we start testing 1903.
Fellow IT person was copying a large file to a (Sophos-managed) encrypted drive.
Memory maxed out.
The machine locked up and rebooted shortly after, with hmpalert.sys as the KMODE EXCEPTION NOT HANDLED bsod.
Winver: 10.0.18362.113
Sophos components:
HitmanPro.Alert 3 (managed by Sophos) 3.7.12.466
Sophos Clean 3.8.6.1
Sophos Endpoint Agent 2.3.0
Sophos Endpoint Defense 2.1.2.0
Sophos ML Engine 1.1.203
Sophos Standalone Engine 1.2.24
Sophos Endpoint Firewall 1.1.0.0
Sophos Network Threat Protection 1.8.1555.0
Sophos Exploit Prevention 3.7.12.466
Sophos Endpoint Self Help 2.1.14
Sophos File Scanner 1.5.15.0
Sophos Endpoint 1.7.134
Sophos Diagnostic Utility 1.21.0.0
Sophos Data Protection Agent 1.4.103.0
Sophos Anti-Virus 10.8.3.441
Sophos AutoUpdate XG 6.0.457.0
Sophos Health 2.1.0.33
Adding a "Me too!" from our company, as we start testing 1903.
Fellow IT person was copying a large file to a (Sophos-managed) encrypted drive.
Memory maxed out.
The machine locked up and rebooted shortly after, with hmpalert.sys as the KMODE EXCEPTION NOT HANDLED bsod.
Winver: 10.0.18362.113
Sophos components:
HitmanPro.Alert 3 (managed by Sophos) 3.7.12.466
Sophos Clean 3.8.6.1
Sophos Endpoint Agent 2.3.0
Sophos Endpoint Defense 2.1.2.0
Sophos ML Engine 1.1.203
Sophos Standalone Engine 1.2.24
Sophos Endpoint Firewall 1.1.0.0
Sophos Network Threat Protection 1.8.1555.0
Sophos Exploit Prevention 3.7.12.466
Sophos Endpoint Self Help 2.1.14
Sophos File Scanner 1.5.15.0
Sophos Endpoint 1.7.134
Sophos Diagnostic Utility 1.21.0.0
Sophos Data Protection Agent 1.4.103.0
Sophos Anti-Virus 10.8.3.441
Sophos AutoUpdate XG 6.0.457.0
Sophos Health 2.1.0.33
