Currently have Sophos Central with Sophos Endpoint running on several machines here, i was the first to update to the latest Windows 10 1903 Update and noticed after the machine sitting idle for a while that the above service is consuming a lot of RAM.
Any solutions to this?
Adding a "Me too!" from our company, as we start testing 1903.
Fellow IT person was copying a large file to a (Sophos-managed) encrypted drive.
Memory maxed out.
The machine locked up and rebooted shortly after, with hmpalert.sys as the KMODE EXCEPTION NOT HANDLED bsod.
HitmanPro.Alert 3 (managed by Sophos) 18.104.22.1686Sophos Clean 22.214.171.124 Sophos Endpoint Agent 2.3.0 Sophos Endpoint Defense 126.96.36.199 Sophos ML Engine 1.1.203 Sophos Standalone Engine 1.2.24 Sophos Endpoint Firewall 188.8.131.52 Sophos Network Threat Protection 1.8.1555.0Sophos Exploit Prevention 184.108.40.2066Sophos Endpoint Self Help 2.1.14 Sophos File Scanner 220.127.116.11 Sophos Endpoint 1.7.134 Sophos Diagnostic Utility 18.104.22.168 Sophos Data Protection Agent 22.214.171.124 Sophos Anti-Virus 10.8.3.441Sophos AutoUpdate XG 6.0.457.0 Sophos Health 126.96.36.199