Currently have Sophos Central with Sophos Endpoint running on several machines here, i was the first to update to the latest Windows 10 1903 Update and noticed after the machine sitting idle for a while that the above service is consuming a lot of RAM.
Any solutions to this?
That’s certainly not right. I’ve been using 1903 for a while without issue so i think you’d be best to create a ticket with Support to investigate. If the issue is going on now, it might be worth getting a Process Monitor capture including the System process for maybe 1 minute just to get a feel for system activity and an Sophos Diagnostic log.
ah, where does one submit a ticket? all help links brought me to here haha!
Hello Gareth Johnstone,
I'm not using Central so I can just refer to Get additional help in the Central Admin Help but not verify that the information is correct.Or you could use the Open a Support Case page.
I have contacted Sophos support - will update here with their findings!